Cashmere & Cotton Reviews

Name: Cashmere & Cotton
Address: Unit 1&2, Bakery Offices, Gunnery Mill, Unit 1&2, Bakery Offices, Gunnery Mill, Cheshire East
Rating: 4.85

4.9 Rating 1,609 Reviews

96 %

of reviewers recommend Cashmere & Cotton

4.9

Based on 1,609 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Cashmere & Cotton:

We believe in great quality, long-lasting clothes which you'll love to wear for years to come. With over 30 years of experience, we only offer 100% pure cashmere. No mixing of fibres, just 100% in everything we do.

Visit Website

Phone:

01829 219016

Email:

info@cashmereandcotton.co.uk

Location:

Unit 1&2, Bakery Offices, Gunnery Mill,
Unit 1&2, Bakery Offices, Gunnery Mill
Cheshire East
CH3 8JA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have several Cashmere and Cotton jumpers and love all of them. They are my go to shop for all of my jumpers now, lovely quality, good service, beautiful styles and colours. Always get so many compliments when I wear them. However best of all is the service, I had an issue with a cardigan that I had ordered, nothing wrong with the cardigan just felt it didn't suit me and wouldn't get the best wear out of it. I contacted C&C out of hours and got a very prompt reply that evening, agreeing I could return the item. Now that's what I call customer service. If I didn't love C&C before I do now.”

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Posted 1 year ago

“Just loved my jumper , it fits perfectly and such a beautiful colour. So very pleased with the attention and care you put into presentation. Thrilled and. Thank You All. Valerie”

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Posted 1 year ago

“The quality and styling of Cashmere and Cotton are excellent. Orders arrived swiftly and well packaged.”

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Posted 1 year ago

“The website was easy to follow (as I am of an advanced age and find many counter intuitive). My jumper arrived as promised and is lovely. Definitely 5 stars.”

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Posted 1 year ago

“My order was delayed which meant it wasn’t going to be with me in time for what I wanted it for, but email to request a refund and it was done without any hassle. Thank you. And for that reason I would order again from this company as the customer service was excellent.”

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Posted 1 year ago

“Loving my jumper”

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Posted 1 year ago

“Always good, fabulous cashmere, friendly helpful service, especially Tracey, such a treat.”

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Posted 1 year ago

“My Kimono was lovely I get a lot of cashmere from cashmere & cotton great service and lovely clothes”

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Posted 1 year ago

“Delighted with the soft and flattering Eva sweater so bought the matching scarf. A very cosy ensemble.”

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Posted 1 year ago

“Lovely product as described, very quick delivery and well packaged. I bought a cardigan as I feel the cold and I love cashmere as it’s so light to wear and keeps you so warm. I also wanted to make sure that this company has got policies in place. The humane treatment of animals is important to me and once I knew about the cruelty towards the goats I knew I couldn’t buy it anymore so it’s really heartening to find a company that looks after the animals. Please make more of this in your website”

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Posted 1 year ago

“Perfect item perfect packaging - I now have 6 jumpers - love the styles and gorgeous colours”

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Posted 1 year ago

“Excellent as usual. I think I now have every colour poncho. Wish it was made in black.”

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Posted 1 year ago

“Very efficient service Thank you”

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Posted 1 year ago

“Good selection of products and website easy to navigate”

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Posted 1 year ago

“Very easy to order and swift service.”

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Posted 1 year ago

“Not happy! I am a regular customer of C&C (seven items purchased) so I was very disappointed not to be able to purchase extra darning wool. A tiny length is supplied but not enough to darn holes left by some hungry moths. I was told that all wool is sent to C&C repair service - I’m an expert darner so do not want to pay £40 for someone else to repair my sweater. For the high cost of the knitwear I would have thought a little extra wool is not too much to ask.”

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Posted 1 year ago

Good Evening Jill, I am so sorry that you have been left disappointed by our after service as we always try to do everything we can to help. On this occasion the yarn you were looking for was stocked by us, quite a few years ago and we just didn't have any more available, so we suggested that our repair service might be able to match up very well, as they have any spare yarn and more besides, and can normally produce a very good invisible repair. I am sorry if you believed that we didn't want to help, but this is not the case. We do supply spare yarn with all our cashmere jumpers for this very purpose, but apologise that we just didn't have any more in house. The cashmere repair service is not a profit making part of our business but we do it as a service to our customers which repairs and returns damaged sweaters like new. So sorry for any inconvenience caused.

Posted 1 year ago

“Lovely jumper,versatile”

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Posted 1 year ago

“I have always been delighted with the jumpers I have purchased from C&C. The quality is lovely and some of the softest most wearable cashmere I have come across. I love the new Annabelle Swing style. Ordering is easy and delivery is within the expected time frame.”

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Posted 1 year ago

“As always a very professional shopping experience”

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Posted 1 year ago

“A brilliant company to buy top quality knitwear from. Returns are easy and quickly arranged too.”

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Posted 1 year ago

Cashmere & Cotton is rated 4.9 based on 1,609 reviews