Cashmere & Cotton Reviews

Name: Cashmere & Cotton
Address: Unit 1&2, Bakery Offices, Gunnery Mill, Unit 1&2, Bakery Offices, Gunnery Mill, Cheshire East
Rating: 4.85

4.9 Rating 1,608 Reviews

96 %

of reviewers recommend Cashmere & Cotton

4.9

Based on 1,608 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Cashmere & Cotton:

We believe in great quality, long-lasting clothes which you'll love to wear for years to come. With over 30 years of experience, we only offer 100% pure cashmere. No mixing of fibres, just 100% in everything we do.

Visit Website

Phone:

01829 219016

Email:

info@cashmereandcotton.co.uk

Location:

Unit 1&2, Bakery Offices, Gunnery Mill,
Unit 1&2, Bakery Offices, Gunnery Mill
Cheshire East
CH3 8JA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice site, easy to order and item arrived promptly.”

Helpful Report

Posted 11 months ago

“Awesome, fabulous and just plain lovely! Bought this at the Hampton Court Garden Flower Show, earlier this year. I have several Cashmere and Cotton jumpers and scarves and love, love, love them. They might be a bit more expensive than others but for me the quality is great and the choice of colours is amazing. My only problem is not buying more!! My first pink kimono-style jumper is about 20 years old and still going strong. Thank you.”

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Posted 11 months ago

“Always very helpful”

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Posted 11 months ago

“To be honest, I've now ordered 6 expensive cashmere wraps and wanted to order lots for Christmas but despite having asked numerous times for a discount, i find it quite strange that nothing has been offered. surely it's a testament to us as clients the number we've bought through the year. Seems a shame, as surely customer loyalty is key in this day and age! The product is beautiful, our clients and friends love them, warmest wishes Emily FitzRoy (Founder Bellini Travel)”

Helpful Report

Posted 11 months ago

Hi Emily, so sorry to read a negative review from a very loyal customer and appreciate your loyalty and feedback. As a general rule, we do not give automatic discounts but choose instead to offer our subscribers and loyal customers targeted discounts and early access to sales and clearance events throughout the year as we are able. These are always communicated through email and as a subscriber you will have received such offers. I understand that as gifts, your purchases needed to be purchased at specific times outside of the sale window, and can only apologize if any requests for discount were not given by our staff as they are instructed.

Posted 11 months ago

“Great products. Great customer service.”

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Posted 11 months ago

“My daughter loves the lime green scarf. Wears it all the time.”

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Posted 1 year ago

“The lovely ladies who served me at The Spirit of Christmas Fair were wonderful. Never pushy, patient and helpful and gave honest advice. I have worn my new outfit once and felt warm, comfortable and stylish. Thank you”

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Posted 1 year ago

“Beautiful jumper but just not for me Colour didn’t suit me Service was great”

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Posted 1 year ago

“Prompt shipping, lovely quality products”

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Posted 1 year ago

“First class cashmere with helpful staff. The best! Wonderful cashmere and terrific styles”

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Posted 1 year ago

“All the products I have bought from Cashmere & Cotton have been of the highest quality. Three of my jumpers I bought four years ago and still look like new.”

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Posted 1 year ago

“Fabulous colour and style but smaller in size than the jumpers used to be which is a pity as now the Med/large is quite fitted, whereas the second size used to be generous. Not sure if would purchase again.”

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Posted 1 year ago

Thank you so much for taking the time to give us feedback about Cashmere & Cotton. We really appreciate it! We're sorry to hear that the sizing on this particular style is more fitted than you expected. Is there anything we can do to make things better for you? Is there another style that would work better for you? We value your honest feedback and would like to stress that we have not changed our sizing overall.

Posted 11 months ago

“I just love the Cashmere & Cotton jumpers & scarves. I have 10 of them with matching scarves or travel wraps. They are light yet cosy! They wear well and wash well. I have recommended them to all my friends, so many of them have them now too!! A firm all-year round wardrobe favourite!”

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Posted 1 year ago

“Beautiful sweaters, so comfortable and warm. I have added this soft grey crew neck to my wardrobe, love it.”

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Posted 1 year ago

“Exceptionally good cashmere, beautiful colour selection, love the longer styles and always complimented on the marching scarves. Very friendly team❤️”

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Posted 1 year ago

“The quality is always consistently good and the colours interesting. I always choose the loose fitting sweaters and there is a good choice. The company is very professional and lovely to deal with. I have bought a number of sweaters in the past and look forward to many more.o”

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Posted 1 year ago

“Fabulous quality and fit”

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Posted 1 year ago

“Prompt service”

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Posted 1 year ago

“Very pleased with the bags, just the right size for my jumpers”

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Posted 1 year ago

“So comfy and warm, I always feel the cold, perfect length. Will have to have another one!!! But which colour? Came within two days.”

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Posted 1 year ago

Cashmere & Cotton is rated 4.9 based on 1,608 reviews