Cashmere & Cotton Reviews

Name: Cashmere & Cotton
Address: Unit 1&2, Bakery Offices, Gunnery Mill, Unit 1&2, Bakery Offices, Gunnery Mill, Cheshire East
Rating: 4.85

4.9 Rating 1,609 Reviews

96 %

of reviewers recommend Cashmere & Cotton

4.9

Based on 1,609 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Cashmere & Cotton:

We believe in great quality, long-lasting clothes which you'll love to wear for years to come. With over 30 years of experience, we only offer 100% pure cashmere. No mixing of fibres, just 100% in everything we do.

Visit Website

Phone:

01829 219016

Email:

info@cashmereandcotton.co.uk

Location:

Unit 1&2, Bakery Offices, Gunnery Mill,
Unit 1&2, Bakery Offices, Gunnery Mill
Cheshire East
CH3 8JA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“IThis time I bought the beautiful Hattie sweater n Charcoal. I'm not disappointed! The parcels always arrive so well wrapped too.”

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Posted 1 year ago

“The company is very helpful, professional and sell some fabulous items”

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Posted 1 year ago

“Prompt delivery, which was great, colour well represented from website! Size M/L, Length arms really too short, was told at Olympia Fair to pull really hard..?! My hight: 179cm. Size 38/40. This was a disappointment, maybe wrist warmers might help.. Otherwise, lovely 'weight' and colours fantastic!”

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Posted 1 year ago

“I love & have some of C&C's styles. That said, I have docked 2 stars because I find paying postage on top of their extremely high prices is beyond annoying & unnecessary and their sweaters pil (bauble) very badly, reducing the life of the item significantly. I have waited until I have had a few of C&C's items before posting my review as I wanted to make sure that the pil-ing was not a one-off.”

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Posted 1 year ago

“I love your products and only buy natural fibres these days including sheep skin from you and Celtic and co. I was, however, disappointed with your packaging which was 3 plastic bags!!!!! Celtic and co pack everything in paper and cardboard. It would be good if you could do the same.”

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Posted 1 year ago

Good morning Joy, Thank you for taking the time to give your valuable feedback. At our busiest time of year we were sadly let down by our packaging supplier, and have had to pack some items using our back up stock, I am afraid. We do use bio degradable bags during sale times but are working hard to restore our normal packaging going forward. Sorry your item was not as per our normal standard, but hope you love your new cashmere? Many Thanks, Tracy

Posted 1 year ago

“I was very happy with the whole experience and my snood is really snuggly and warm. I may have another one in another colour.”

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Posted 1 year ago

“I have not received all items on my order, but am pleased with the storage bag I have received and the cashmere washing liqiuid, which I am giving to my daughter.”

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Posted 1 year ago

Hi Anne, Thank you for taking the time to leave your valuable feedback. Could you kindly call or email us if you are still outstanding any items of your order, so we can rectify this for you. Apologies for any inconvenience caused. Tracy

Posted 1 year ago

“Usual great service. Loved the poncho but would have liked it a couple of inches longer. Great over dresses but a bit short for layering over jumpers. Will be useful for keeping warm when the weather gets colder.”

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Posted 1 year ago

“This must be the lightest, warmest cashmere I have ever owned and the striped scarf divine!!!! Fabulous styling and fit. Just Wow!!”

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Posted 1 year ago

“Brilliant jumpers I have got so many and I love them all”

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Posted 1 year ago

“Excellent service, very friendly staff, carefully packed parcel. Absolutely love my new pale pink items - travel wrap, scarf, gloves and long sleeve kimono. Still wearing items from about 10 years ago - they last forever! Great value for money.”

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Posted 1 year ago

“I love my jumper! It's incredibly soft, a beautiful colour, and fits like a dream. I've already had several compliments. I'm keeping it in the storage box and am confident it will never get moth holes. Excellent all round!”

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Posted 1 year ago

“Firstly the arrival of the package makes me happy. Then I savour the moment of opening and holding the lovely soft garments thus increasing the happy feelings, making me long to try them on. Even the postal strike has not dampened that excitement. This time I ordered one boxy cardigan and a fairisle tank top both in charcoal. They were both beautiful but unfortunately the tank top did not suit me so I had to return it. I know I can do this without any difficulties because the customer service is easy and friendly. The prices are good because the quality lives up to the cost. I always hope I don’t have to return anything but it causes no worries because it is so easy and straightforward. within the normal postal service but the recent strikes by the postmen have affected the usual reliable postal service delivery times. Fortunately they are not permanent.”

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Posted 1 year ago

“Delighted with my purchase…it’s been on my wish list for some time and it did not disappoint! Soft, warm, light and stylish and the discount made it good buy.”

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Posted 1 year ago

“Good products, well made and delivered quickly”

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Posted 1 year ago

“At first I wasn’t sure… love the idea of the kimono style jumpers- but sadly they don’t suit me. Thought this might be the same. However…. Once I tried this poncho on with the right blouse etc. it looked so much better. I have bought the navy, but all the colours look lovely! Adore Cashmere and Cotton. Such great quality and just a little bit different.”

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Posted 1 year ago

“Absolutely beautiful sleeveless fairisle. The balance of colours is perfect. I am a size 12 and the s/m fits well. Not too tight, but not too big either. The arm holes are generous which means you could wear a fuller sleeved blouse. The neck is also just right! Superb quality as always! Love, love, love!”

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Posted 1 year ago

“Love my new sweater. Fantastic pea green colour and very comfortable.”

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Posted 1 year ago

“Fantastic service and quality, I made a mistake on my order and it was rectified very quickly.”

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Posted 1 year ago

“Excellent service as always”

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Posted 1 year ago

Cashmere & Cotton is rated 4.9 based on 1,609 reviews