“Very good service which allowed me to send 3 cashmere jumpers I no longer wear for recycling. This was postage paid by Cashmere Circle and was very efficient and helpful. So pleased to reduce landfill.”
“I sent four favourite cashmere garments to Cashmere Circle to be repaired. I'm absolutely delighted with the result! They have been carefully assessed, patched where necessary, cleaned and refreshed. They arrived back beautifully packed and presented.
The communication with Pam has been excellent right through, from deciding the right treatment for each garment to letting me know when they would be returned.
I'm so pleased to have discovered Cashmere Circle. I will use them again, and can highly recommend their professionalism.”
“Excellent service, good repair. Only quibble: should have spotted the necessary repair to seam and then included in the original quote. Otherwise v happy and will be using your specialist service again and recommend elsewhere.”
“My favourite cashmere jumper has been returned to me in brand new condition. I can’t see the mend and it’s clean and de- pilled to perfection.
Cashmere Circle communicated every step of the way - from acknowledging receipt all the way through to letting me know it was on its way back to me! Super impressed. I will definitely be using them again!”
“Have bought new moth boxes and bags for my jumpers - the moth boxes I used Last year , I highly recommend them as you can see the extent of the problem- Unfortunately there were loads !”
“Marvellous service, kept me up to date with the hole situation all the way and one of my favourite cashmere cardigans looks perfect. The return packaging was a joy looking very like a surprise present.”
“Very efficient and helpful from the word go. An excellent service but quite slow and also expensive. Very good quality moth-repellent equipment compared with others on the market.”
“I’m absolutely delighted with my good-as-new cardigan! It has been skilfully and lovingly restored and returned to me beautifully wrapped and scented with lavender. Your customer service is outstanding: friendly, prompt and efficient. Another cardigan is winging its way to you.”
“Reading the positive reviews here leaves me in disbelief, and even more disappointed the following has happened to me. In December, I sent a cashmere jumper to Cashmere Circle for repair and two months later I received it back in appalling conditions. After their inspection, we agreed on 6 'invisible' and 3 'best possible' mends. However, the repairs are all very noticeable, pulling threads or left with loose threads, and one hole has not even been mended at all. A truly poor quality job and unprofessional service from this company. They admitted wrongdoing and offered a partial refund, which, however, never arrived. Paypal did not help either, claiming this type of service is not eligible for buyer protection. Beware. Will update should I receive the promised refund.”
“The moth boxes are absolutely brilliant at detecting the hungry little beggars and luring them to their doom... Have just ordered this year's boxes to preserve my favourite garments: delivery is always prompt and the boxes are easy to set up and use.”
“Excellent and efficient service. Two pieces were repaired -one was snagged on a piece of cashmere and the other was a large hole which was beautifully mended. Will use this service again.”
“I had a favourite cardigan repaired and wish to express thanks to very skilled hands for the really lovely work. I was not previously aware that such invisible repairs were possible. Thank you!”
