“My favourite cashmere jumper has been returned to me in brand new condition. I can’t see the mend and it’s clean and de- pilled to perfection.
Cashmere Circle communicated every step of the way - from acknowledging receipt all the way through to letting me know it was on its way back to me! Super impressed. I will definitely be using them again!”
“Have bought new moth boxes and bags for my jumpers - the moth boxes I used Last year , I highly recommend them as you can see the extent of the problem- Unfortunately there were loads !”
“Marvellous service, kept me up to date with the hole situation all the way and one of my favourite cashmere cardigans looks perfect. The return packaging was a joy looking very like a surprise present.”
“Very efficient and helpful from the word go. An excellent service but quite slow and also expensive. Very good quality moth-repellent equipment compared with others on the market.”
“I’m absolutely delighted with my good-as-new cardigan! It has been skilfully and lovingly restored and returned to me beautifully wrapped and scented with lavender. Your customer service is outstanding: friendly, prompt and efficient. Another cardigan is winging its way to you.”
“Reading the positive reviews here leaves me in disbelief, and even more disappointed the following has happened to me. In December, I sent a cashmere jumper to Cashmere Circle for repair and two months later I received it back in appalling conditions. After their inspection, we agreed on 6 'invisible' and 3 'best possible' mends. However, the repairs are all very noticeable, pulling threads or left with loose threads, and one hole has not even been mended at all. A truly poor quality job and unprofessional service from this company. They admitted wrongdoing and offered a partial refund, which, however, never arrived. Paypal did not help either, claiming this type of service is not eligible for buyer protection. Beware. Will update should I receive the promised refund.”
“The moth boxes are absolutely brilliant at detecting the hungry little beggars and luring them to their doom... Have just ordered this year's boxes to preserve my favourite garments: delivery is always prompt and the boxes are easy to set up and use.”
“Excellent and efficient service. Two pieces were repaired -one was snagged on a piece of cashmere and the other was a large hole which was beautifully mended. Will use this service again.”
“I had a favourite cardigan repaired and wish to express thanks to very skilled hands for the really lovely work. I was not previously aware that such invisible repairs were possible. Thank you!”
“Excellent service, my knitwear look brand new! Delivery back to me was first class too. Will definitely use again, gathering together all my other knitwear now! Love the packaging too.”
“Although the number of holes increased once the garment had been washed and inspected, and hence the cost went up, this was definitely worth the expense given the near impossibility of replacing the garment, never mind the cost. When it was returned it was nearly impossible to spot the repairs. Excellent work, at least as good as the firm I used to use (no longer available) and I will not hesitate to use Cashmere Circle again when required.”
“I have had several items repaired by Cashmere Circle - moth holes and a pulled fibre - and all have been immaculately and completely invisibly mended. I couldn’t be more delighted with their excellent work and customer service.”
