Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.76

4.8 Rating 110,521 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 110,521 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 9th March 2025

Stanley K

Cartridge People 5 star review on 23rd February 2025

Trevor B

Cartridge People 5 star review on 11th February 2025

Ken P

Cartridge People 5 star review on 30th January 2025

Mike

225

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price and arrived as expected.”

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Posted 6 days ago

“Great service ink arrived very promptly”

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Posted 6 days ago

“My HP printer would no longer accept ink from Cartridge People. I phoned the helpline, and their patience and assistance exceeded my expectations. They got to the bottom of the problem very quickly. I've been using Cartridge People for several years now. They issued a refund on my rejected ink cartridges.”

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Posted 1 week ago

“Excellent service, really fast shipping, I have been using this company for a while now and they never let me down on a prompt service, genuine ink and exactly as described. Recommend for cartridges.”

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Posted 1 week ago

“Very helpful customer service and extremely speedy delivery.”

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Posted 1 week ago

“The Cartridge People are a first class firm to do business with both on price and delivery. I normally order on line. On this occasion I orderd by phone as I needed advice about labels and pboto papers. I spoke to Sheree. She was very helpful and sorted out my enquirey. Mike Heap”

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Posted 1 week ago

Good morning Mike, Thank you for your review. Sheree will be delighted that she helped with your recent query. I will ensure she receives your positive feedback. Kind Regards, Marianne

Posted 4 days ago

“Alison dealt with my query, through a number of mails which, because of holiday, came at weeks apart. A replacement cartridge arrived after her diagnosis and worked first time. EXCELLENT.”

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Posted 1 week ago

Good morning Graeme, Thank you for your review for Alison. I am sorry that you had a problem with the cartridge we supplied, but delighted that Alison was able to resolve this for you. I will ensure she receives your lovely feedback. Kind Regards, Marianne

Posted 4 days ago

“I recently tried to replace my ink cartridges. Never before had any problems. But there was a problem with the new cartridge and I could not resolve it. I emailed Cartridge People and explained briefly my problem. I had a lovely response from Alison, who offered lots of advise. Sadly I could not sort, so, Alison arranged for a new cartridge to come to me FOC which was amazing. Unfortunately the new cartridge did not sort my problem, I purchased a new printer and now am back in action. I would like to thank Alison-I hope she gets to see this- as she was so helpful and patient with my print problem. I will return to Cartridge People for future ink. Thank you”

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Posted 1 week ago

Good afternoon, Graham, Thank you for your wonderful 5-star review! We're truly sorry to hear that you faced issues with your ink cartridge, but it's fantastic to know that Alison was able to assist you with such care and patience. We strive to provide exceptional customer service, and we're glad you felt supported throughout the process. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We look forward to serving you again! Kind regards, Rachel Cartridge People

Posted 8 hours ago

“Excellence in every respect. Thank you”

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Posted 1 week ago

“Quick and simple purchase.”

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Posted 1 week ago

“Rapid response to re-order of ink tanks and paper as required”

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Posted 1 week ago

“We have used Cartridge people for various printer ink brand. Always been excellent service, fast delivery and helpful.”

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Posted 1 week ago

“I made a repeat order of some A2 paper which unfortunately arrived damaged this time, i contacted customer support and both Gemma and Vicky were incredibly helpful in organising a return and ensuring I received a refund quickly. They made a frustrating situation so much easier to deal with. I will definitely be ordering from them again shortly”

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Posted 1 week ago

Good morning Karl, Thank you so much for your wonderful review! I’m sorry to hear that your A2 paper arrived damaged, but I’m thrilled that Gemma and Vicky were able to assist you promptly and make the situation easier to navigate. Your satisfaction is our top priority, and we truly appreciate your understanding. We look forward to serving you again soon! Kind Regards, Marianne

Posted 4 days ago

“Arrived on time and in god condition”

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Posted 1 week ago

“order delivered very quickly”

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Posted 1 week ago

“Excellent service.”

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Posted 1 week ago

“Thanks Liam for sorting things out on the Chatbox, however I cringe when I start using these things as you know that the person might be juggling several "callers" and so the "chat" goes on for ages. Probably much longer than a phone call - that's if there's a phone help line of course!! Ended up walking around the house with Laptop in arm, preparing lunch at one stage.”

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Posted 1 week ago

Good morning, Thank you for your review. I am sorry that you had a problem with the cartridge you purchased, but pleased this was resolved by Liam. I will ensure he receives your thanks. We do have a customer service telephone number 0203 0010234, the lines are open Monday to Friday 9am-6pm, expect Bank Holidays. I do hope this helps. Kind Regards, Marianne

Posted 4 days ago

“These guys were a great help assisting me to ensure that their own brand was compatible with my printer. Used this company for a few year now and I am very impressed with their deliver as well”

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Posted 1 week ago

“Brilliant service never had any issues. Delivery always on time quality of the cartridge is perfect. Definitely will buy again.”

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Posted 1 week ago

“Alison in customer services promptly resolved an issue we had with a faulty ink cartridge by arranging a replacement.”

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Posted 1 week ago

Good morning Tess, Thank you for your review. I am sorry you had a problem with the cartridge we supplied, but pleased that Alison resolved this by arranging a replacement. Should you require any further assistance, please feel free to contact us. Kind Regards, Marianne

Posted 4 days ago

Cartridge People is rated 4.8 based on 110,521 reviews