Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.76

4.8 Rating 110,236 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 110,236 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 9th March 2025

Stanley K

Cartridge People 5 star review on 23rd February 2025

Trevor B

Cartridge People 5 star review on 11th February 2025

Ken P

Cartridge People 5 star review on 30th January 2025

Mike

225

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a problem with a colour ink cartridge only printing yellow. I purchased the cartridge over a year ago but only needed it recently as I don't print much colour. I wasn't expecting much help in view of the elapsed time. I received a very quick reply to my message from Alison who asked for a copy of a print report which I sent. The next day Alison agreed to send me a replacement cartridge without any fuss.”

Helpful Report

Posted 4 days ago

Thank you so much for your fantastic 5-star review! We’re really glad to hear that Alison was able to assist you effectively with your ink cartridge issue. It’s our goal to provide support even after a considerable time has passed, and your appreciation of the quick resolution means a lot to us. If you ever need help again or have any questions in the future, don’t hesitate to contact us. Best regards, Sheree Cartridge People

Posted 4 days ago

“Easy to order quick delivery”

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Posted 4 days ago

“very efficient service and good products”

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Posted 4 days ago

“Good service. Delivery as promised”

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Posted 4 days ago

“Good service, prompt delivery and good products. Have used for a number of years. Good customer service.”

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Posted 4 days ago

“Easy to order, efficient on delivery”

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Posted 4 days ago

“Quick efficient service”

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Posted 4 days ago

“Pleasant and efficient.”

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Posted 4 days ago

“Can't fault this company, competitive prices , easy ordering, very quick delivery, well packaged. Great service”

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Posted 4 days ago

“Package arrived very quickly thanks. My printer always says these are not Epson cartridges but I press continue anyway and it prints beautifully with these cartridges. I am very pleased with the quality of the ink and happy to have cartridges in stock for when I need them.”

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Posted 4 days ago

“Competative prices, excellent srvice.”

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Posted 4 days ago

“Good service and prompt delivery”

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Posted 4 days ago

“Excellent service from Gemma at CP as she replaced my faulty colour ink cartridge for my HP envy immediately after I emailed the problem of printer not accepting cartridge Replacement worked perfectly Service - simply the best!”

Helpful Report

Posted 4 days ago

Thank you so much for your fantastic 5-star review, Philip! We’re delighted to hear about your excellent experience with Gemma and the prompt resolution of your cartridge issue. It's wonderful to know that the replacement worked perfectly for you. If you have any more questions or need assistance in the future, don’t hesitate to contact us. Best regards, Sheree Cartridge People

Posted 4 days ago

“Great service from Cartridge People. Unfortunately the delivery service from Evri let it down. I paid for what I thought was next day delivery only to find that it was only 97% next day. My delivery took 4 days. Cartridge people did refund the delivery charge though.”

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Posted 4 days ago

“Good own-brand repalcement cartridges, quick delivery, and special offers too good to turn down.”

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Posted 5 days ago

“I would like to express my appreciation for the wonderful service Lucy provided when I had an issue with a cartridge. She was attentive to detail and demonstrated excellent customer service throughout the process. I truly appreciate receiving a replacement cartridge (and the tea bags!)—it was a thoughtful touch. Thank you!”

Helpful Report

Posted 5 days ago

Thank you so much for your wonderful 5-star review, Gabriela. We’re thrilled to hear about your positive experience with Lucy and her attentive service. It’s great to know that you appreciated the replacement cartridge and the thoughtful touch of the tea bags. If there’s anything else we can help you with in the future, please don’t hesitate to contact us. Best regards, Sheree Cartridge People

Posted 4 days ago

“The Customer Service representatives - Ms Lindsay performs excellent customer service at all times.”

Helpful Report

Posted 5 days ago

Thank you so much for your fantastic 5-star review. We’re thrilled to hear that Lindsay consistently provides excellent customer service. Our team takes great pride in ensuring our customers receive the best support possible, and your kind words mean a lot to us. If you need any further assistance or have more feedback, please feel free to contact us. Best regards, Sheree Cartridge People

Posted 4 days ago

“Good prompt delivery all good”

Helpful Report

Posted 5 days ago

“Marianne from Customer Services replied swiftly to a query relating to a defective toner cartridge. Following the exchange of a couple of emails, she arranged for a replacement toner to be sent out FOC. An excellent service.”

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Posted 5 days ago

Thank you so much for your wonderful 5-star review, and for highlighting Marianne's swift response! We're delighted to hear that she could assist you with your toner cartridge issue and arrange a replacement at no cost. Providing excellent customer service is our priority, and your feedback truly makes our day! If you ever need anything else or have further questions, please don’t hesitate to reach out. We're always here to help! Best regards, Cartridge People

Posted 5 days ago

“I have recently had a problem with my laser toners. Cartridge People Customer Service, and in particular Alison, dealt with this promptly and courteously. Alison was excellent in her handling of it and the outcome was very satisfactory. I was very impressed and will go on using their services. Thank you.”

Helpful Report

Posted 5 days ago

Thank you so much for your fantastic 5-star review, Susan! We’re delighted to hear that Alison provided you with prompt and courteous service regarding your laser toners. It’s wonderful to know that you found the outcome satisfactory, and we appreciate your kind words about our customer service team. Your continued support means so much to us, and if you ever need assistance in the future, please feel free to reach out. We're always here to help! Best regards, Cartridge People

Posted 5 days ago

Cartridge People is rated 4.8 based on 110,236 reviews