Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.76

4.8 Rating 106,435 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 106,435 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 4 star review on 11th December 2024

214

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent original and compatible inks at competitive prices and fast delivery.”

Helpful Report

Posted 5 days ago

“Easy, straight forward transaction, cartridges arrived promptly and at a great price.”

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Posted 5 days ago

“Simon H was very helpful and friendly. Great communication and provided all the relevant information efficiently. Would definitely recommend”

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Posted 5 days ago

Good afternoon, Thank you for your 5-star review! We're so pleased to hear that you found Simon H helpful and friendly, and that he provided you with great communication. If you have any further questions or need assistance, please don’t hesitate to reach out. Best regards, Sheree The Cartridge People Team

Posted 3 days ago

“Excellent prompt and courteous service. Thank you”

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Posted 5 days ago

“The customer service is outstanding. They went above and beyond to help me”

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Posted 5 days ago

“courier couldn't deliver, because he didn't want to reverse in. However, got new replacement orders delivered to another address all handled by Lucy. Very grateful indeed for the services.”

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Posted 5 days ago

Good afternoon, Thank you for your 5-star review, George! We're delighted to hear that Lucy was able to assist you with the replacement orders and that you appreciated her support. Your satisfaction means a lot to us. If you need any further assistance, please feel free to reach out. Best regards, Sheree The Cartridge People Team

Posted 3 days ago

“Everything all good, straightforward to locate correct printer cartridges and prompt delivery.”

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Posted 5 days ago

“OEM Product as described in original branded packaging, very competitive price and prompt delivery. I will use this company again.”

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Posted 5 days ago

“Excellent customer service from Dave. Fast response and great outcome”

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Posted 5 days ago

Good afternoon, Thank you for your 5-star review, Gill! We’re thrilled to hear that Dave provided you with excellent customer service and a swift response. Your satisfaction is our priority. If you need anything else, please feel free to reach out. Best regards, Sheree The Cartridge People Team

Posted 3 days ago

“Just re-ordered a set of two cartridges from you for my Canon TS5350 printer. I've tried cheaper inks but prefer the quality of yours. I've had no problems with the delivery time in the past so I'm looking forward to a prompt delivery from you, as before. Peter”

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Posted 5 days ago

“They always resolve any issues.”

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Posted 5 days ago

“Usual quick delivery”

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Posted 5 days ago

“This is a superb company. Their customer service is excellent… Gemma is great. Very friendly, helpful. I had an issue & she has sorted it out quickly & has been super. I have been buying from this company for years now & they will continue to get my support.. delivery is always quick. Just so easy to buy from them.. highly recommend.”

Helpful Report

Posted 5 days ago

Good afternoon, Thank you for your fantastic 5-star review, Petula! We're thrilled to hear that you find our customer service to be excellent and that Gemma could assist you so well. If there’s anything else you need, please don’t hesitate to get in touch. Best regards, Sheree The Cartridge People Team

Posted 5 days ago

“Does exactly what it says. Fits as a replacement in my printer at a much cheaper price for a longer lasting cartridge and delivered promptly. I am a repeat customer - what is there not to like?”

Helpful Report

Posted 5 days ago

“I have always received a prompt and helpful service from Cartridge People with good value own brand inks. My printer recently developed a faulty printhead so I have had to purchase a new printer and had some unopened cartridges that I could no longer use. Very efficient returns offered by Cartridge People with excellent service from Rachel.”

Helpful Report

Posted 5 days ago

Good afternoon, Thank you for your 5-star review, Elizabeth! We’re so pleased to hear that you’ve consistently received prompt and helpful service from us. It’s great that you found our returns process efficient, and we’re glad Rachel could assist you during this time. If there’s anything else we can help you with, please don’t hesitate to reach out. Best regards, Sheree The Cartridge People Team

Posted 5 days ago

“Today I spoke to Dave via email. He could not have been more helpful. He gave full easy instructions. After finding out the problem he offered me a full refund or a credit note on my account. A great asset to customer service.”

Helpful Report

Posted 5 days ago

Good afternoon, Thank you for your wonderful 5-star review. We're delighted to hear that Dave was so helpful and provided clear instructions. It’s fantastic that he ensured you had options that worked for you. If you need any further assistance, please don’t hesitate to contact us. Best regards, Sheree The Cartridge People Team

Posted 5 days ago

“Had a query regarding a delivery Lucy A was very quick in providing me the information I needed. Thank you”

Helpful Report

Posted 5 days ago

Good afternoon, Thank you so much for your 5-star review, Karen! We're glad to hear that Lucy A was quick in providing the information you needed about your delivery. If you have any more questions or need further assistance, please don’t hesitate to reach out. Best regards, Sheree The Cartridge People Team

Posted 5 days ago

“Arrived on time and my old cartridges could be posted back for what else would you want”

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Posted 6 days ago

“As always Cartridge people are efficient with their products and communication”

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Posted 6 days ago

“order it one day and it came the next day”

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Posted 6 days ago

Cartridge People is rated 4.8 based on 106,435 reviews