Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.76

4.8 Rating 108,469 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 108,469 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 23rd February 2025

222

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cazz at customer service replied promptly to me when Evri failed to deliver my order after a week despite messages to say it was on its way. , a problem I imagine with a local courier . However Cazz was on the case when I contacted customer service and a new order was dispatched which this time arrived on time. I have used cartridge People for many years and never had a problem with delivery before. I use Cartridge Peoples own brand for my Epson printer which work well and have much less packaging than Epsons own.”

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Posted 1 week ago

Good morning, Thank you for your review. I am sorry there was a problem with the delivery of your order, but pleased to hear that Cazz helped resolve the issue quickly. I will ensure she receives your kind words. Best Regards, Marianne

Posted 1 week ago

“Fantastic speedy service. Well done.”

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Posted 1 week ago

“The Epson own brand cartridge you supplied has been accepted by Epson and my printer been restored to full working condition, despite all the other (colour) cartridges being your compatible brand. This is fine by me as I will rarely use the colour cartridges as I don't do printing of colour prints but only typing letters etc. So as long as I replace that Epson cartridge with their own brand I hopefully will be able to continue using my printer without any trouble from Epson!”

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Posted 1 week ago

“Very easy to order. Printer arrived quicker than expected. Good price. This canon printer was to replace a similar canon printer which gave good service. I also get my ink from the cartridge people. I would definitely recommend.”

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Posted 1 week ago

“Original cartridges supplied wouldn't work with my HP printer. Phoned-Si H dealt with the query immediately , new replacement cartridges arrived following day . Fitted and working now. Excellent service. Thanks all.”

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Posted 1 week ago

Thank you for your excellent review, We're thrilled to hear that Si was able to sort everything out for you so quickly! We pride ourselves on providing top-notch service, and it’s great to know that you received your replacement cartridges the very next day. If you ever need anything else or have any questions in the future, don’t hesitate to reach out. Best wishes, Cartridge People

Posted 1 week ago

“Prompt reliable service -”

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Posted 1 week ago

“Pricing is great. Delivery and returns is easy. The people provide a human efficient service. All good 👍”

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Posted 1 week ago

“I'd like to thank you Liam for replacing the cartridge I was having trouble with faint and missing print. The new cartridge arrived next day and I must say your customer service is great. I've been using Cartridge People for two years now and I've been very pleased with the good prices, regular discounts and fast delivery. The free returns of empty cartridges with envelopes provided is very convenient. Mike”

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Posted 1 week ago

Thank you for your wonderful review, We're really pleased to hear that Liam was able to resolve your cartridge issue so swiftly! Customer service is incredibly important to us, and it's fantastic that your new cartridge arrived the very next day. It’s great to know you're enjoying our competitive prices and convenient return options. If you ever need assistance or have any questions in the future, don’t hesitate to reach out. Best wishes, Cartridge People

Posted 1 week ago

“On Wednesday I had the most amazing customer service experience thanks to Alison. I was having issues with cartridges and after a few emails in Where Alison asked questions, giving suggestions and over the phone troubleshooting ,eventually, when the problem could not be sorted, she offered to put a credit in our account. Nothing was too much for Alison and she was professional and responded promptly to all my emails. I wish there were more Customer Services as good as Alison....”

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Posted 1 week ago

Thank you for your wonderful review, Sonia, We are absolutely delighted to hear about your amazing customer service experience with Alison! It's fantastic to know that she was able to guide you through the process and ensure you felt supported along the way. Our team is committed to providing professional and prompt assistance, and Alison truly embodies those values. If you need any more help or have questions in the future, please don't hesitate to reach out. Best wishes, Cartridge People

Posted 1 week ago

“Delivery was prompt. Easy to return used cartridge. Would recommend”

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Posted 1 week ago

“it is easy to find the right cartridge on the web site and the delivery was prompt”

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Posted 1 week ago

“Excellent, I orders the wrong cartridges and Andrew at CP was very helpful and sorted it out very well and quickly. Mike.”

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Posted 1 week ago

Thank you for your fantastic review, Mike, We're so glad to hear that Andrew was able to assist you so effectively! Our team is always here to ensure that your experience is smooth and hassle-free. It's wonderful to know that everything was sorted out quickly for you. If you ever need further assistance or have any questions, feel free to reach out anytime. Best wishes, Cartridge People

Posted 1 week ago

“Great prices for genuine replacement HP cartridges. Fast delivery and free recycling service of old cartridges. Would recommend and use again.”

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Posted 1 week ago

“I've always found Cartridge People easy to deal with. Good range of products and all at very reasonable prices. Today I spoke with Louis who was extremely helpful, answered my questions and helped in returning some cartridges and purchasing a new printer. Excellent service today.”

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Posted 1 week ago

Thank you for your fantastic review, Ron, We're so pleased to hear that you had a great experience with Louis! It’s wonderful that he could assist you with your questions and help with the return and new printer purchase. We strive to offer a broad range of products at reasonable prices, and it’s rewarding to hear that you appreciate our service. If you ever need further assistance in the future, please feel free to reach out. Best wishes, Cartridge People

Posted 1 week ago

“Fast delivery as always, to a fairly remote rural area, Royal Mail delivers (where others fear to tread). Own brand inks perform well too.”

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Posted 1 week ago

“Excellent service and product”

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Posted 1 week ago

“---------------”

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Posted 1 week ago

“Not just the inks, they are the most helpful people out there. Had problems with a printer (bought elsewhere) and they sorted that out. Good products too - great prices.”

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Posted 1 week ago

“excellent service”

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Posted 1 week ago

“Excellent value for this product, had a faulty cartridge previously which was dealt with swiftly, no hassle cartridge replaced immediatly, good service.”

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Posted 1 week ago

Cartridge People is rated 4.8 based on 108,469 reviews