Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.76

4.8 Rating 108,423 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 108,423 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 23rd February 2025

222

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a problem ordering on line so ordered using phone. So helpful and so nice to speak to another human being, so will order by phone in future”

Helpful Report

Posted 1 week ago

Good morning, Thank you for your review. I am sorry you had a problem placing your order online. I'm pleased that you placed your order over the phone with Aden, you are more than welcome to call and order in the future. Kind Regards, Marianne

Posted 6 days ago

“very helpful when a problem with the cartridges comes up. Always replaces a faulty cartridge. excellent suppliers.”

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Posted 1 week ago

“Printer cartridges didn't work”

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Posted 1 week ago

Good morning Dr Arthur, Thank you for your review. I am sorry you have had a problem with the cartridges we have supplied. One of our customer service team will contact you soon to help resolve this. Kind Regards, Marianne

Posted 6 days ago

“Very efficient with the customers interests at heart”

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Posted 1 week ago

“Very happy with the way Caroline dealt with my issue. Excellent customer service. Would recommend Cartridge People to anyone.”

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Posted 1 week ago

Good morning Mr Lowe, Thank you for your great review for Caroline, she will be delighted to have helped. We look forward to your continued custom. Kind Regards, Marianne

Posted 6 days ago

“Fast delivery and great quality product. Very nice to have a small stationery gift. I normally buy alternative printer ink, as the genuine one is too expensive. Ink lasts long and high quality. Thumbs up.”

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Posted 1 week ago

“Cartridges not printing very well”

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Posted 1 week ago

Good morning, Thank you for your review. I am sorry that the cartridges we have supplied are not printing very well. One of our customer service team will contact you soon to help resolve this for you. Kind Regards, Marianne

Posted 6 days ago

“Very good web site. Easy to order And very fast delivery. Will definaty use again.”

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Posted 1 week ago

“Excellent service - the best. Gives me great confidence in the product”

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Posted 1 week ago

“Good and efficient service”

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Posted 1 week ago

“Responsive customer service. 5stars”

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Posted 1 week ago

“Louis was very helpful and talked us through an attempt to resolve the issue with the compatible cartridges. He then took our order for the genuine HP cartridges and organised for them to be dispatched today. Very kind and courteous customer service rep.”

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Posted 1 week ago

Good morning Ursula, Thank you for your lovely review for Louis, I am sorry that you had a problem with the cartridges we supplied, but pleased that Louis helped resolve this. I will ensure he receives your positive remarks. Kind Regards, Marianne

Posted 6 days ago

“Amazing service. Thank you. It was my error and Simon was great. He was very diplomatic! Thanks Simon 😊”

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Posted 1 week ago

Good morning Annie, Thank you for your review. I am so pleased that Simon was able to help with the cartridge problem. I will ensure he receives your thanks. Kind Regards, Marianne

Posted 6 days ago

“Always delivered on time and very quick to resolve any issues with their products. Very good value for money.”

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Posted 1 week ago

“Cazz at customer service replied promptly to me when Evri failed to deliver my order after a week despite messages to say it was on its way. , a problem I imagine with a local courier . However Cazz was on the case when I contacted customer service and a new order was dispatched which this time arrived on time. I have used cartridge People for many years and never had a problem with delivery before. I use Cartridge Peoples own brand for my Epson printer which work well and have much less packaging than Epsons own.”

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Posted 1 week ago

Good morning, Thank you for your review. I am sorry there was a problem with the delivery of your order, but pleased to hear that Cazz helped resolve the issue quickly. I will ensure she receives your kind words. Best Regards, Marianne

Posted 6 days ago

“Fantastic speedy service. Well done.”

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Posted 1 week ago

“The Epson own brand cartridge you supplied has been accepted by Epson and my printer been restored to full working condition, despite all the other (colour) cartridges being your compatible brand. This is fine by me as I will rarely use the colour cartridges as I don't do printing of colour prints but only typing letters etc. So as long as I replace that Epson cartridge with their own brand I hopefully will be able to continue using my printer without any trouble from Epson!”

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Posted 1 week ago

“Very easy to order. Printer arrived quicker than expected. Good price. This canon printer was to replace a similar canon printer which gave good service. I also get my ink from the cartridge people. I would definitely recommend.”

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Posted 1 week ago

“Original cartridges supplied wouldn't work with my HP printer. Phoned-Si H dealt with the query immediately , new replacement cartridges arrived following day . Fitted and working now. Excellent service. Thanks all.”

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Posted 1 week ago

Thank you for your excellent review, We're thrilled to hear that Si was able to sort everything out for you so quickly! We pride ourselves on providing top-notch service, and it’s great to know that you received your replacement cartridges the very next day. If you ever need anything else or have any questions in the future, don’t hesitate to reach out. Best wishes, Cartridge People

Posted 1 week ago

“Prompt reliable service -”

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Posted 1 week ago

Cartridge People is rated 4.8 based on 108,423 reviews