Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.76

4.8 Rating 106,451 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 106,451 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 4 star review on 11th December 2024

214

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cazz was extremely helpful and quick to respond when I initially emailed. I recently received x2 defective cartridges and she suggested various checks to see if they were functioning correctly. Unfortunately nothing worked, so cartridges will be replaced free of charge.”

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Posted 1 week ago

Good afternoon, Thank you for your 4-star review, Debbie! We appreciate your kind words about Cazz and her quick assistance with your concerns regarding the defective cartridges. If you need any further help or have any other questions, please don't hesitate to reach out. Best regards, Sheree The Cartridge People Team

Posted 6 days ago

“Great service as always from cartridge people, I had a slight problem with delivery but thanks to Simon Heath for being on the ball with the issue it was soon sorted out.”

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Posted 1 week ago

Good afternoon Peter, Thank you for your fantastic 5-star review! We greatly appreciate your kind words about our service. It’s reassuring to know that Simon was able to resolve the delivery issue for you promptly. We’re always here to ensure your experience is smooth and satisfactory. If you have any further questions or need assistance, please don’t hesitate to get in touch. Best regards, Sheree The Cartridge People Team.

Posted 1 week ago

“Truly excellent service from this company. I ordered some parts from them one afternoon recently and they arrived the next morning which was well above expectations. It is so good to see a company deakung with their orders so efficiently. Many thanks.”

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Posted 1 week ago

“I had to change my printer and was left with an unused new toner. I asked to return it for credit to my account. I used the "chatbot" to contact Cartridge People and they were very helpful - The rep was Liam. 08/01/2025”

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Posted 1 week ago

Good afternoon John, Thank you for your amazing 5-star review! We’re so glad to hear that Liam was able to assist and provide the help you needed with your toner return. It’s always our aim to make your experience seamless and positive. If you have any further questions or need assistance down the line, please feel free to reach out. Best regards, Sheree The Cartridge People Team.

Posted 1 week ago

“Straightforward ordering online especially of repeat items”

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Posted 1 week ago

“I called and spoke to a lady called CAROLINE. She was extremely helpful and very patient with me and my ignorance of my printer. She spent a lot of time and was very knowledgeable as well, ensuring my problem was solved and that I understood why and how I had gone wrong. Thank you.”

Helpful Report

Posted 1 week ago

Good afternoon Kathleen, Thank you so much for your wonderful 5-star review! We're thrilled to hear that Caroline was able to assist you with such patience and knowledge. It’s fantastic that she took the time to ensure you understood the issue with your printer! If you have any further questions or need assistance in the future, please don't hesitate to reach out. We’re always here to help! Best regards, Emma The Cartridge People Team.

Posted 1 week ago

“Lucy A was very helpful and sorted my order out for me efficiently and in a friendly maner. I am order quite often and find the firms own products very good.”

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Posted 1 week ago

Good afternoon Linda, Thank you for your lovely 4-star review! We’re pleased to hear that Lucy A was able to assist you efficiently and in a friendly manner. It’s wonderful to know you find our products to be of high quality as well! Should you have any more questions or if there's anything else we can do for you in the future, please don't hesitate to reach out. We're always here to help! Best regards, Emma The Cartridge People Team.

Posted 1 week ago

“Once again I have had exceptional service from your customer services. This enquiry was dealt with by Melanie, she was swift responding to my enquiry and very informative and helpful too.”

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Posted 1 week ago

Good afternoon Karen, Thank you so much for your fantastic 5-star review! We’re delighted to hear that Melanie provided you with exceptional service and responded swiftly to your enquiry. It's wonderful to know our team is meeting your needs effectively. If you have any more questions or need further assistance, please don't hesitate to reach out. We’re always here to help! Best regards, Emma The Cartridge People Team.

Posted 1 week ago

“Excellent, clear and efficient ordering system. Delivery was very prompt from ordering date. We shall be using your services again, thank you.”

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Posted 1 week ago

“Very quick delivery and good product thanks again”

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Posted 1 week ago

“Caroline was extremely helpful.”

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Posted 1 week ago

Good afternoon, Thank you for your wonderful 5-star review! We're thrilled to hear that Caroline provided you with such helpful service. Your satisfaction is our priority, and it's great to know we lived up to your expectations. If you ever need assistance in the future or have any questions, don't hesitate to get in touch. We're here to help! Best regards, Emma The Cartridge People Team.

Posted 1 week ago

“Excellent service and only dropped one star due to price of product...which I only assume could be improved apon...but well done on service.”

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Posted 1 week ago

“Always so easy to order especially for "us oldies". Delivery so prompt and the return bag very efficient . Brilliant service.”

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Posted 1 week ago

“Cartridges are not the cheapest around, but are good quality in my experience with my Canon MG5750 printer.”

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Posted 1 week ago

“It is now one year since I started to purchase ink for my Epson printer from Cartridge people. The colours are excellent, as is the price along with free next day delivery. I am impressed by just how long their cartridges last in comparison to those from Epson . I wish I had tried them long before.”

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Posted 1 week ago

“Quality goods excellent service”

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Posted 1 week ago

“Thank you Vicky, your service was excellent. I am very grateful. The only thing I would say is, on the day of delivery it was very icy outside, the UPS Courier did not shut my gate when he left my property. I had to go out later in the day to shut it. I am 81 years of age and have not been venturing outside because of the conditions. It would not have been a problem for the Courier as he was already out in the weather. This is not a slight on your service. Diane Nicholson”

Helpful Report

Posted 1 week ago

Good Afternoon Diane, Thank you for your kind 5-star review! We're so pleased to hear that you found our service excellent. Your feedback is invaluable to us, and we appreciate you taking the time to share your experience. We will certainly pass your comments along to UPS to ensure that they are more mindful in the future. Your safety and comfort are very important to us, and we hope you are staying warm and safe during this icy weather. If you have any other concerns or need assistance, please feel free to get in touch. We're here to help! Best regards, Emma The Cartridge People Team.

Posted 1 week ago

“I frequently purchase supplies from Cartridge People and would definitely recommend them. The price and delivery of products is perfect. Unfortunately, I had faced an issue with one of their own brand toner cartridges which was promptly resolved by a member of the customer service team. The service provided by Rachel has been outstanding!”

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Posted 1 week ago

Good afternoon, Thank you for your kind 4-star review! We're glad to hear that you've had a positive experience with us at Cartridge People and that our pricing and delivery met your expectations. We appreciate your understanding regarding the issue with the toner cartridge and are thrilled that Rachel was able to resolve it promptly. We'll make sure to pass on your compliments to her! If you ever need assistance in the future, feel free to reach out. We're always here to help! Best regards, Emma The Cartridge People Team.

Posted 1 week ago

“Good prices, quick delivery and a self addressed envelope to recycle the old cartridges. Perfect.”

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Posted 1 week ago

“I've been ordering from Cartridge People for a number of years now and will continute to do so as they always have the cartridges I need and their service and delivery are prompt and reliable.”

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Posted 1 week ago

Cartridge People is rated 4.8 based on 106,451 reviews