Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.76

4.8 Rating 106,380 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 106,380 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 4 star review on 11th December 2024

214

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good value for original cartridges and very quick delivery just what I needed. Definitely use again”

Helpful Report

Posted 3 hours ago

“Quick & fast ordering . Price of cartridge better than originals - Hate it that delivery charge is "hidden" until you're about to checkout though. Ink quality seems OK and as the final price to pay is still cheaper than the originals I'll still use CP”

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Posted 3 hours ago

“Competitive prices and efficient service.”

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Posted 4 hours ago

“I wanted original ink they switched it and replaced it with fake ones and issue a refund. I want what i bought! DO NOT TRUST THEM! Stupid me for not paying £5 extra and get them from amazon. Now if i want to return i need pay for postage. The WORST COMPANY EVER!”

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Posted 12 hours ago

“Excellent service and good products .”

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Posted 13 hours ago

“I’ve used this company for several years to get replacement ink for an Epsom XP printer. Easy to order, arrives quickly. Never had any issues with the ink, or with contacting customer services. Have dealt with Chris this time round who very swiftly responded to my request for an ink cartridge recycle bag to be placed into my order. Definitely recommend using them.”

Helpful Report

Posted 13 hours ago

Good Afternoon, Thank you so much for your fantastic 5-star review, Claire! We're delighted to hear that you've had a great experience with our service over the years and that your recent interaction with Chris was efficient and helpful. It’s wonderful to know that you've never encountered any issues with our products and that your orders arrive quickly. Your recommendation truly means a lot to us! If you ever need anything else, please don’t hesitate to get in touch. Best regards, Louise The Cartridge People Team

Posted 1 hour ago

“This was my first purchase from Cartridge People and the service was first class with a very prompt deilvery and at a competitive price. I will of course be using them next time.”

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Posted 14 hours ago

“Ink cartridge didn't work, but the customer services were excellent to deal with & sent a replacement without any problems.”

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Posted 14 hours ago

Good Afternoon, Thank you for your wonderful 5-star review! We’re thrilled to hear that our customer service team was able to assist you promptly and get a replacement sorted without any hassle. Your feedback really encourages us to keep providing great service! If you need any further assistance or have questions in the future, please don’t hesitate to reach out. Best regards, Louise The Cartridge People Team

Posted 1 hour ago

“Always use Cartridge People! Replacement cartridges arrive in double quick time and always more competitively priced than the competition. Very good company!”

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Posted 15 hours ago

“Excellent, rapid service as usual. Thankyou”

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Posted 16 hours ago

“I had a problem with the cartridges but the Cartridge people were only too happy to help and send a replacement by next day. Good Service and would highly recommend,y recommend.”

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Posted 16 hours ago

Good Afternoon, Thank you for your amazing 5-star review! We're delighted to hear that our team was able to resolve your cartridge issue quickly and send you a replacement the very next day. Your recommendation means a lot to us. If you ever need further assistance, please don’t hesitate to reach out. Best regards, Louise The Cartridge People Team

Posted 1 hour ago

“It is always a pleasure & reassuring to talk with & get advice & assistance to cater for my needs as an old aged pensioner. Preferable to ording on line.”

Helpful Report

Posted 17 hours ago

“I have purchased laser printer cartridges from Cartridge People several times now. I had a quality issue with a brand new cartridge which after several checks and help from Lucy A has been replaced very efficiently and effectively. Lucy responded quickly and clearly to my initial phone call and then subsequent email correspondence. Thank you Lucy A for being so customer focused. It is a joy to be able to liaise and speak to somebody so quickly and efficiently at Cartridge People when these days one seems to have to hold for over an hour or receive an email reply within 10 working days with many other companies!”

Helpful Report

Posted 18 hours ago

Good Afternoon, Thank you so much for your wonderful 5-star review! We're thrilled to hear that Lucy A provided you with such quick and efficient assistance regarding your cartridge issue. Your satisfaction is incredibly important to us, and it’s fantastic to know that you had a positive experience communicating with her. Please don’t hesitate to reach out if you need any further support in the future. Best regards, Louise The Cartridge People Team

Posted 1 hour ago

“I've often ordered from Cartridge People in the past; on a recent occasion, I received a faulty item, but Lindsay did a brilliant job helping me troubleshoot the possible issues, before ordering me a new cartridge (very promptly) when it became clear that the previous one wasn't going to work. Excellent customer service - many thanks!”

Helpful Report

Posted 18 hours ago

Good Afternoon, Thank you for your fantastic 5-star review! We're so pleased to hear that Lindsay provided you with excellent support and quickly resolved the issue with your cartridge. Your satisfaction is our top priority, so if you need anything else in the future, please feel free to reach out. Best regards, Louise The Cartridge People Team

Posted 1 hour ago

“Ordered 2 printer cartridges on 3 January and received confirmation from the courier dated 5 January that they had received them. However the parcel then appeared not to move so contacted the Cartridge People on 10 January. Gemma responded quickly confirming that she had chased the couriers and requested I comeback to her on Monday 13 January if cartridges not received. The parcel arrived on 12 January so all sorted. Thanks Gemma for your assistance.”

Helpful Report

Posted 19 hours ago

Good Afternoon, Thank you for your 5-star review! We’re thrilled to hear that Gemma was able to assist you promptly and keep you updated throughout the process. If you need any further assistance or have questions in the future, please feel free to reach out. Best regards, Sheree The Cartridge People Team

Posted 18 hours ago

“Great expert help from Louis. I gave him my issue and he suggested a couple of things to do and then my printer was working absolutley fine!”

Helpful Report

Posted 19 hours ago

Good Afternoon, Thank you for your 5-star review! We're delighted to hear that Louis was able to provide you with expert help and get your printer back up and running smoothly. If you need any more assistance in the future, please don’t hesitate to contact us. Best regards, Sheree The Cartridge People Team

Posted 18 hours ago

“Fast service”

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Posted 19 hours ago

“Issue with delivery by Evri (of course) and I didn't get my order. However, Liam delta with my issue very quickly and a replacement was sent first class, so I could get my printing done on time. Excellent”

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Posted 19 hours ago

Good Afternoon, Thank you for your 4-star review! We're sorry to hear about the delivery issue you experienced, but it's great to know that Liam was able to resolve the problem quickly and ensure you received a replacement in time. If you require further assistance or have any questions in the future, please don’t hesitate to contact us. Best regards, Sheree The Cartridge People Team

Posted 18 hours ago

“Great company. Cartridge arrived next day. Wish everyone was as efficient at Cartridge People.”

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Posted 19 hours ago

“Had a problem with my ink cartridges so exchanged emails with Rachel and she guided me until I got the problem resolved. Rachel was very helpful a great asset to the company.”

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Posted 20 hours ago

Good Afternoon, Thank you for your 5-star review. We're delighted to hear that Rachel was able to assist you effectively in resolving your issue with the ink cartridges. It's great to know that her support made a positive impact on your experience with us. If there's anything else we can help you with in the future, please feel free to contact us. Best regards, Sheree The Cartridge People Team

Posted 18 hours ago

Cartridge People is rated 4.8 based on 106,380 reviews