Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.76

4.8 Rating 110,173 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 110,173 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 9th March 2025

Stanley K

Cartridge People 5 star review on 23rd February 2025

Trevor B

Cartridge People 5 star review on 11th February 2025

Ken P

Cartridge People 5 star review on 30th January 2025

Mike

225

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good prices and great, swift service. The customer service is excellent, Andrew resolved my query straight away when I needed to return some cartridges and was friendly and professional.”

Helpful Report

Posted 1 day ago

Good Afternoon, Lauren, Thank you for your wonderful 5-star review! We’re delighted to hear that you found our prices great and our service swift. It's fantastic to know that Andrew was able to assist you promptly with your query. We always aim for a friendly and professional customer experience, so your feedback truly means a lot to us. If you need any further assistance, please don’t hesitate to contact us! Best regards, Lindsay Cartridge People

Posted 1 day ago

“My query was dealt with very quickly. Andrew sent out the replacement cartridge immediately.”

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Posted 1 day ago

Good Afternoon, Gazala, Thank you so much for your glowing 5-star review! We’re thrilled to hear that Andrew was able to resolve your query quickly and that you received your replacement cartridge promptly. Providing efficient service is our priority, and it’s wonderful to know that we hit the mark for you. If you need any more assistance or have further questions, just let us know! Best regards, Lindsay Cartridge People

Posted 1 day ago

“I always receive prompt help and service”

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Posted 1 day ago

“Dear Sir / Madam I recently had an issue with a delivery, which was resolved very quickly and efficiently. Many Thanks Grant”

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Posted 1 day ago

Dear Grant, Thank you for your review. I'm truly sorry to hear about the delivery issues with your printer cartridges and the confusion caused by the tracking information. It’s certainly frustrating when things don’t go as planned, especially with delivery. I will ensure a member of our customer service team contacts you in regards to this. Thank you for your understanding, and we hope to sort this out for you soon. Best regards, Lindsay Cartridge People

Posted 1 day ago

“I have a very small Training and Development buisiness and have been a regular customer of the Cartridge People for some years. Ordering is simple, delivery efficient and their own brand inks cause no issues with my printer. It is always money well spent and I recommend anyone to try for themselves”

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Posted 1 day ago

“When I placed my order for a branded cartridge, I was persuaded by a member of staff that an alternative was available at half the price. I asked for reassurance that it was identical and would be every bit as good as my original order. I was assured that it would be. However, when the cartridges arrived, neither of them would print anything. It was suggested that I should soak them in water, etc., but at the price I thought that a rediculous suggestion. I am now only getting one branded cartridge sent despite the inconvenience. I will not use the company again,”

Helpful Report

Posted 1 day ago

Good Afternoon, Thank you for taking the time to share your experience. I’m truly sorry to hear about the issues you faced with your order and the frustration it has caused. It's important to us that our customers receive products that meet their expectations, and it seems we fell short this time. I understand how disappointing it must be when the suggested alternative didn’t work as promised. Please know that your feedback is valued and will be addressed internally. We're committed to improving our service and ensuring such situations do not recur. If you have any further concerns or need assistance, I encourage you to reach out to our Customer Service Team. Thank you for your understanding, and I hope we can do better in the future. Best regards, Lindsay Cartridge People

Posted 1 day ago

“Operators are very helpful. They deliver quickly and their products are competitively priced.”

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Posted 1 day ago

“have been a customer for many years with no adverse comments ! Very quick deliveries, always. Excellent results from the inks, I exhibit quite a lot of my work.”

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Posted 1 day ago

“Excellent service,”

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Posted 1 day ago

“Very good service and reasonable prices. Thanks.”

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Posted 1 day ago

“Today I had a chat with Simon Heath and I was given excellent service. No woffle, straight to the point and answered my query fully. Thank you Simon.”

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Posted 1 day ago

Good Afternoon, Thank you for your fantastic 5-star review, David! We’re thrilled to hear that Simon provided you with excellent service and answered your query directly. Our team is committed to getting straight to the point and ensuring you have the information you need. If you have any more questions or need assistance in the future, please don’t hesitate to reach out! Best regards, Lindsay Cartridge People

Posted 1 day ago

“Over many years on the odd occasion I have had cause to call Cartridge People on something that needs sorting out, hey have been brilliant. Their customer facing staff have an excellent telpephone manner and offera very high degree of co-operation & customer satisfaction.”

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Posted 1 day ago

“Very good price. Quick delivery.”

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Posted 1 day ago

“Great service by Rachel and the team at Cartridge people. Ordered the wrong type of cartridges in error, this was sorted out straight away with a quick return/refund and the correct ones straight out on there way!”

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Posted 1 day ago

Good Afternoon, Thank you for your brilliant 5-star review! We’re so pleased to hear that Rachel and the team were able to assist you quickly with your return and get the right cartridges sent out right away. We strive to provide excellent service and it’s great to know we hit the mark with you! If you need any further assistance or have questions in the future, please don’t hesitate to reach out! Best regards, Lindsay Cartridge People

Posted 1 day ago

“Always helpful over the phone and any issues are dealt with quickly. Generally don't have issues with printer cartridges, but when we have it has been resolved to our satisfaction.”

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Posted 1 day ago

“Quick efficient service. Products as required at reasonable price. Recommended.”

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Posted 1 day ago

“Great service, great product and fast delivery. Perfect. Happy to use again.”

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Posted 1 day ago

“excellent services delivery next well done.”

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Posted 1 day ago

“Excellent service. Wouldn't use anyone else”

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Posted 1 day ago

“met my expectations -competitive price delivered quickly what more can you ask”

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Posted 1 day ago

Cartridge People is rated 4.8 based on 110,173 reviews