Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.76

4.8 Rating 110,995 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 110,995 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 9th March 2025

Stanley K

Cartridge People 5 star review on 23rd February 2025

Trevor B

Cartridge People 5 star review on 11th February 2025

Ken P

Cartridge People 5 star review on 30th January 2025

Mike

225

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company is a gem of a find I have used them for several years now and have always had excellent customer service often with next day delivery. Their own brand HP XL cartridges are higher quantity ink which last longer than snaller quantity original HP with lower quantities so overall saves ££££££s. Cartridge People own brand cartridges have worked for me and I have had no problem. [ if ever there was a problem they guarantee to sort it so you can buy with confidence] overall a 5 star company highly reccommended excellent shopping experience from start to finish. I dont bother going anywhere else Cartridge People are my number 1.”

Cartridge People 5 star review on 16th April 2023

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Posted 2 years ago

“Good prices. Prompt delivery. Thank you.”

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Posted 1 hour ago

“I always have found the cartridge people a pleasure to deal with.”

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Posted 2 hours ago

“Service was just as you expect from an efficient company. No more, no less so no urgent feedback is required/”

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Posted 3 hours ago

“I had previously used the company for inject ink cartridges, I was advised at that time that their own brand was equal to the original brand but with more ink for the similar price, I have had no issues with the products and the printer recognises the own brand as a genuine product. I am very happy to continue with their own brand products. They are generally sent out as next day delivery”

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Posted 3 hours ago

“I have today received excellent efficient service from Sheree. She was very patient and helpful to an IT dinosaur. Thank you.”

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Posted 4 hours ago

Thank you for your wonderful 5-star review, Jerry! We're thrilled to hear that Sheree provided you with excellent service and was patient in assisting you. We pride ourselves on making our customers feel comfortable, regardless of their tech skills. If you ever need more help or have questions in the future, please feel free to reach out. We're always here for you! Best wishes, Cartridge People.

Posted 4 hours ago

“We never thought that we would find a replacement cartridge for our old printer at such a reasonable price, but we did, thanks to The Cartridge People.”

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Posted 4 hours ago

Thank you for your fantastic 5-star review, Iain! We're so pleased to hear that you found a replacement cartridge for your old printer at such a great price. Helping our customers save money is what we strive for! If you ever have any questions or need assistance in the future, don’t hesitate to reach out. We’re here to help! Best wishes, Cartridge People.

Posted 4 hours ago

“The cartridge people very good, however Eri were not that good in that it took 3 days to reach me without w/es. there system is not all it is cracked up to be.”

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Posted 4 hours ago

Thank you for your review and your feedback regarding the delivery time, we really appreciate it! We're glad to hear that you found our services generally good. We're always working on improving our system, and your insights help us get better. If there’s anything else we can assist you with or if you have any further suggestions, please don’t hesitate to reach out. Best wishes, Cartridge People.

Posted 4 hours ago

“Speedy delivery and post sale service tech support excellent.”

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Posted 5 hours ago

Thank you so much for your great 5-star review, Jan! We're delighted to hear you experienced speedy delivery and that our tech support team met your expectations. Your satisfaction is our top priority, and we're here to help anytime you need assistance. Don't hesitate to reach out if there's anything else we can do for you! Best wishes, Cartridge People.

Posted 4 hours ago

“I don’t have much knowledge on printers as I’ve only bought 2 in the last 30 years. So I sought advice from their staff as I need a replacement. Linday was so helpful giving me a selection that would suite my needs. I ordered one from them that day (they couldn’t be beaten on price) and Hayden phoned me to say it would be delivered the next day. It is now all set up and operating fully. What a brilliant service these people provide. I wouldn’t hesitate to recommend them.”

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Posted 6 hours ago

Thank you so much for your outstanding 5-star review, Malcolm! We’re delighted to hear that Lindsay was able to assist you in finding the perfect printer for your needs. It’s also fantastic to know that you appreciated our pricing and that Hayden could keep you informed about your delivery. We’re thrilled that everything is set up and working well for you! If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Best wishes, Cartridge People.

Posted 6 hours ago

“Great service from Chris. I've used their own cartridges before with total success. saved a stack of cash from full retail prices, both on known big brand and their own.”

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Posted 6 hours ago

Thank you for your wonderful 5-star review, Graham! We’re thrilled to hear that Chris provided you with great service, and it’s fantastic to know you’ve had success with our own brand cartridges. We love helping our customers save money while enjoying quality products! If you have any questions or need assistance in the future, please don’t hesitate to reach out. Best wishes, Cartridge People.

Posted 6 hours ago

“I spoke to Sheree this afternoon, who was very patient and helpful, as I needed reassurance that Cartridge People own brand cartridges would work in my HP printer. Sheree assured me that they would but if there was a problem, this could be rectified, especially as I had a three year guarantee. I therefore went ahead and made a purchase of 2 own brand HP cartridges and am now awaiting delivery. The price advertised was also a factor in my ordering the cartridges, as they were much cheaper than the HP originals. I will now wait to see if these cartridges work - fingers crossed!!”

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Posted 7 hours ago

Thank you for your fantastic 5-star review, Claire! We’re thrilled to hear that Sheree was able to provide you with the reassurance you needed about our own brand cartridges. It’s great to know that the three-year guarantee gave you that extra peace of mind. We’re also glad that you found our prices appealing! We hope the cartridges perform wonderfully in your HP printer. If you have any questions or need assistance down the line, please don’t hesitate to reach out. Best wishes, Cartridge People.

Posted 7 hours ago

“Prompt delivery and good value.”

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Posted 8 hours ago

“Excellent service, with an arrival the following day at no extra charge! Ordering was very easy too.”

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Posted 8 hours ago

“The ink is amazing, and the customer service is epic as a photographer that needs both it's exactly what I have been looking for”

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Posted 8 hours ago

Thank you so much for your amazing 5-star review, Ashley! We're thrilled to hear that our ink meets your high standards as a photographer. It’s fantastic to know that our customer service has also made a positive impression on you. If you ever need assistance or have more feedback, please don’t hesitate to reach out. We’re always here to help your creative journey! Best wishes, Cartridge People.

Posted 8 hours ago

“Easy to use website and quick delivery. When I had an issue there was someone on hand to talk to on the phone without having to wait an age to get through. My issue was resolved promptly and efficiently via email and paid postage. Will continue to use them because of the quick response time and no quibble solutions”

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Posted 9 hours ago

Thank you for your fantastic 5-star review! We're delighted to hear that you found our website easy to use and our delivery quick. It’s great to know that our customer service team was able to assist you promptly and efficiently, ensuring your issue was resolved without any hassle. Your continued support means the world to us! If you ever need assistance or have any questions down the line, please feel free to reach out. We're always here to help! Best wishes, Cartridge People.

Posted 8 hours ago

“all good and delivered on time”

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Posted 9 hours ago

“Very helpful customer agent, when I asked about recycling. I now have an email with all details and we can send back to Cartridge people. Have ordered replacement cartridges before and happy with service.”

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Posted 9 hours ago

Thank you so much for your wonderful 5-star review, Deborah! We're delighted to hear that our customer agent was able to assist you with your recycling inquiries and that you received all the necessary information via email. It’s great to know you’ve had a positive experience with our replacement cartridges and service overall. If you ever need more assistance or have further questions, please don’t hesitate to get in touch. We're always here to help! Best wishes, Cartridge People.

Posted 8 hours ago

“Really good service and prices. Had an issue regarding a faulty cartridge which was swiftly and superbly rectified by Marianne in Customer Service. posted out a replacement within 24 hours”

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Posted 10 hours ago

Thank you for your fantastic 5-star review, Andrew! We’re thrilled to hear that you had a positive experience with our service and that Marianne was able to resolve your issue swiftly. Our team is dedicated to ensuring our customers receive top-notch support, and your kind words about our service mean a lot to us. Should you need any further assistance or have questions in the future, please feel free to reach out. We’re here to help! Best wishes, Cartridge People.

Posted 10 hours ago

“quick delivery, did have a problem with a damaged parcel & missing goods BUT helpful easy on line chat to customer services & hopefully problem sorted, would recommend (& also own brand products are quality)”

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Posted 10 hours ago

Thank you for your wonderful 5-star review! We're so glad to hear you had a positive experience with our customer service team, especially during a challenging situation with your parcel. It’s great to know that our online chat made it easy for you to resolve the issue. We take pride in our commitment to customer satisfaction and appreciate your kind words about our own brand products. If you ever need further assistance or have any questions, please don’t hesitate to reach out. We’re here to help! Best wishes, Cartridge People.

Posted 9 hours ago

“Ordered a Brother printer came next day can't complain at all. nice easy to follow website which is why they got the order. Only gave a score of 8 because I missed the recurring charge tickbox and it's a feature I don't like.”

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Posted 10 hours ago

Cartridge People is rated 4.8 based on 110,995 reviews