“I will keep this short and simple. I was blown away by the customer service at Peter Vardy. I got answers for everything, the whole process was smooth, the car had a few issues and the shop fixed it all to perfection. The one responsible for my sale was Craig Harvey and I have never gotten as good customer service as this. My next car is coming from Peter Vardy's shop 100%.”
Thank you for your five star review Grega! Craig will be pleased to hear about your five star review! We hope to see you again in the future for your next car!
Team PV
Good Afternoon ,
Thank you for your five star review. We are happy to hear this! We hope you loved your early christmas present! We hope to see you again.
Thanks,
Team PV
“A pleasure to deal with this company. Efficient and polite salesman (Bobby Millar) at Dundee showroom. No 'hard sell' method but good 'banter' with my son who attended on my first visit.”
Good Afternoon,
Thank you for your five star review. Bobby will be very pleased to hear of your experience. We will ensure to let him know!
Thanks,
Team PV
“I was looking for low milage Mazda 2. I bought an earlier version new in Cyprus in 2008 and over the years it was virtually trouble-free. A Google search threw up Peter Vardy’s CarStore, Dundee first and on arrival salesman Mark Howard had just what I had been looking for! It was a 2016 Mazda 2 SE with Mazda’s Skyactiv technology and only £20.00 PA to tax!! The car was in excellent condition and the milage was low. I had a test drive and the car drove well, so we purchased it!
During our time in the CarStore all the staff were pleasant and attentive. There was no hard-sell and every detail of the purchase was explained thoroughly. The car had been serviced; a new MOT was done as there was just over six months left on the original. The logbook and road tax were fixed before we took delivery which was on time. A week after delivery I was emailed the Car Care Plan certificate.
So, from start to finish everything went smoothly and was handled in a very professional manner!!”
Good Afternoon James,
Thank you for your five star review! We are very happy to hear of your experience! We hope you love your new Mazda!
Thanks,
Team PV
“I never thought that I would buy a car from Peter Vardy CarStore, but I did. I really dislike pushy salespeople who follow you around and having been here 2 or 3 times that is exactly what I expected. My wife encouraged me to go back and I was pleasantly surprised. Mo met us at the door and realised that we wanted to just browse without being pestered. He loitered nearby without getting to close, but was near enough to respond to questions. He was honest, straight and respectful of our needs.”
“Staff were lovely, this has been my second purchase and would highly recommend and done everything they could to make sure everything went smoothly and kept me informed through the process”
“First time I have purchased a car at Peter Vardy Car Store. Great experience - non pressurised environment, friendly and efficient service. Superb all round!”
“The sales rep Mohammed was very friendly and helpful. He was more concerned with making sure I got what I wanted than with pushing for a sale. I had my 4 year old daughter with me and Mohammed kept her entertained. She still asks to go back so she can see him. The rest of the staff, including the manager, were all very helpful and personable.
My visit was during Covid 19 social distancing restrictions, all of which were carefully adhered to by the CarStore, but this did not detract from my experience.
The car is in great condition and was well prepared prior to my collection.
I cannot think of any faults to add. I would highly recommend Peter Vardy CarStore.”
“Popped in with two cars to part exchange for 1 car. Dealt with Gordon.
Gordon was never pushy and was patient as we didn’t know what car we’d like (we had viewed online but had a couple of models in mind)
Unfortunately both trade in values were less than the finance (one considerably so) and both very much lower than online valuations (although I do understand that an online valuation makes certain assumptions)
Anyway we decided on a make & model and Gordon explained the finance.
We took the car for a test drive and decided to buy.
With it being a Sunday we didn’t expect a finance decision that day but within 30 minute of leaving the dealership I got a call telling me I’d been accepted.
I was taking my private plates off so had to wait for a new V5. Despite being so close to Christmas the document arrived quickly and we arranged to pick up my new car on Saturday morning.
The handover was completed efficiently. When the final checks were being made they discovered a slight dent in a panel. I’ve been assured that this isn’t up to their quality control standards and the dent will be fixed as soon as possible.
At all times the team were following Covid guideline. Temperatures were taken on arrival and hand sanitiser was available. The cars in the showroom were all locked to stop countless hands contaminating the inside of cars. However if you’d like to get inside one they were happy to unlock them.
This is my second purchase from Peter Vardy. I would buy again.”
Good Morning James,
Thank you for your review. We are happy to hear about your recent purchase. We hope to see you again for your 3rd car!
Thanks,
Team PV
“From the moment we entered the showroom there was no pressure like you normally get. Craig introduced himself and told us if we need to view cars internally he will bring us keys and left us to wander around which is great. Eventually the wife cut it down to 3 cars took 2 for a test drive and picked her car. Once back inside Craig drafted all the paperwork and figures which was easy to understand and again no pressure to buy add ons. 2 days later my wife collected her car”
“I recently purchased my new car from you, with everything being handled by Craig Ross. I was overall very happy with the service provided. It took a little longer to get the car handed over than I had initially expected, but as the branch where the car was located wasn't currently operating entirely as normal due to the tiered restrictions, I can understand why this was the case, and Craig did a good job of keeping me updated with regard to how things were progressing.”
Good Afternoon Marc,
Thank you for your five star review. Ross will be pleased to hear of your experience! We are glad to hear you love your new car!
Thanks,
Team PV
Thank you for your five star review Lesley,
We are pleased to hear of your experience. We will pass your positive feedback along to Callum! We hope you enjoy your new car!
Thanks,
Team PV
“The condition of the interior of my new purchase was poor. It was not obvious until I got the car home and had a proper look at it in the daylight the next day (collected it from the store in the dark). The so called valet it had received before the handover was obviously 'a lick and a promise' as there were smears all over the inside windows and windscreen, crumbs and general mess under the floor mats, and stains on the leather. Not impressed at all.”
Hello Elizabeth,
We are very sorry to hear that you have collected your new car and the final valet was not to our usual high standard. We have contacted the management team at the dealership and arranged for them to contact you direct.
Regards,
Team PV.
“Salesman David Fyffe Dundee
Exceptionally pleasant, knowledgeable young man, not pushy at all, a few hiccups at the start which were rectified by David immediately. Extremely happy with my Golf 😊”
Hello Jane,
We are sorry to hear there were a few small issues at the start of your new car journey. Great to hear David looked after you and resolved these and you are now completely satisfied. We hope you enjoy your new car.
Team PV.
“Bought my previous car and returned for my next one. Although there were some delays due to warranty work I am delighted with my new car and will be back in 2 1/2 years for my next one. Thanks to Ross and David A for all your help.”
Hi,
Thank you for providing feedback on your recent experience. We are sorry to hear their was a small delay, but we always make sure the car is completed to the highest standard before you delivery of your new car. Ross and David will be happy to receive your feedback .
Team PV.
