Car Shades Reviews

Name: Car Shades
Address: Unit 1, Bilsthorpe Business Park,, Bilsthorpe
Rating: 4.56

4.6 Rating 2,592 Reviews

89 %

of reviewers recommend Car Shades

4.6

Based on 2,592 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

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Car Shades 5 star review on 23rd April 2025

Anonymous

Car Shades 5 star review on 22nd April 2025

Maston Fields

112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My customer service experience has been terrible - I have been enquiring about an exchange for almost a week, and have not yet had a clear response (replying to my enquiry simply with nothing but a website link is extremelt poor). The blinds themselves look great, and the delivery time was fab, but the customer service has let down the whole experience for me.”

Helpful Report

Posted 2 weeks ago

Rachel - we are sorry that you have had a poor experience with our customer service, this feedback will be communicated to our team. We are very pleased that you think the blinds and delivery time were good. Thanks again for your comments

Posted 2 weeks ago

“Once it eventually arrives I can give you a review......”

Helpful Report

Posted 3 months ago

We are very sorry for your delay in receiving your replacement fitting clip set. We have been closed over Christmas which meant we were very busy when we returned to work and then to add to the delay we send these kits out via Royal Post and we only took the items at the beginning of this week. Once again please accept our sincere apologies.

Posted 3 months ago

“Nice looking shades that cover all parts of the rear windows. The instructions are a little obscure so I had to phone up to get some advice. The guy I spoke to was very helpful so I eventually managed to fit the shades fine. The shades block out some of the sun but I have still found myself having to squint when sat in the back with my toddler.,”

Helpful Report

Posted 3 months ago

We are very sorry that you have had issues with fitting your car shade products, but pleased to hear that you have managed to resolve after advice from our customer service department. We do have some videos on the Car Shade website for future reference. Unfortunately, our shades do not block out all sunshine but we are surprised that what is being allowed through is enough to cause you to squint. As a last resort if you are not satisfied with our products you can return for a refund.

Posted 3 months ago

“Great product overall but the instructions aren’t very clear.”

Helpful Report

Posted 7 months ago

Hi - we are sorry if the instructions weren't as clear as we'd hope. We are continually updating older instructions but if you require any assistance please do contact us at sales@carshades.co.uk or visit our fitting videos page for further help https://www.carshades.co.uk/information/information/how-to-fit-your-car-shades-video-guides Thanks Car Shades

Posted 7 months ago

“Apart from the tool not being sent thus making the installation extremely difficult, the diagrams are not clear enough.”

Helpful Report

Posted 8 months ago

Hi Carolyn - we are sorry that the instructions weren't as clear as you'd hoped. If you do require any further assistance please don't hesitate to contact us at sales@carshades.co.uk We are also currently going through our catalogue of instructions to update where the images need improving. Thank you Car Shades

Posted 8 months ago

“The instructions are not clear . Struggled to fit the shade as required”

Helpful Report

Posted 8 months ago

Hi Oluwaseun - we are sorry that you had issues with fitting your Car Shades. If you require any further assistance please don't hesitate to contact us at sales@carshades.co.uk Please also check out our fitting videos page here https://www.carshades.co.uk/information/information/how-to-fit-your-car-shades-video-guides Thank you Car Shades

Posted 8 months ago

“The blinds fit perfectly but the retaining clips are either the wrong type or not quite the right shape. Instructions were a little poor too. Minor improvements could make this product perfect.”

Helpful Report

Posted 8 months ago

Hi Alex - we are sorry that you've had some trouble with the clips. If we can be of any assistance please don't hesitate to contact us at sales@carshades.co.uk Thank you Car Shades

Posted 8 months ago

“Hi, Sorry only getting round to sending this in now, as I purchased the Car Shades - BMW X5 2014-17 - Full Rear Set back in February, but only got round to fitting them last month. The blinds themselves are very good quality and fit the windows perfectly. My only difficulty with the blinds, is the clips supplied, as they do not keep the rear door blinds in place. If a person gets in or out of the car and shuts the door, the blind drops out, so you have to keep fitting them back in. I did purchase a spare set of clips, but they did not work. Good blind, but pity about the clips.”

Helpful Report

Posted 9 months ago

Hi Jimmy - we are sorry that the clips are struggling to stay in place on your model. We are going to send you some complimentary clips that are called M03, they are the same profile as the M13 clips you have in your set but have a slightly longer back plate to hopefully grab into the door seal a little better. We'll get those out to you this week. Thanks Car Shades

Posted 9 months ago

“Does the job, doesn’t fit that great and metal clips scratched my window tints. Bit dissatisfied.”

Helpful Report

Posted 9 months ago

Hi Jack - we are sorry to learn you aren't happy with your Car Shades, please be assured you are covered by our 30-day money-back guarantee should you wish to return them. If however, you would like to send us any pictures you may have of them fitted, we would be happy to see if we can make any recommendations on how to improve the fitment. Thank you Car Shades

Posted 9 months ago

“Excellent product but I can only give 3 stars as let down big time by after sales care, such a shame that companies don't realise how important that is, thank you Steve Stockwell for taking ownership of the problem and sorting it for me.”

Helpful Report

Posted 9 months ago

Hi Clive, thank you for your feedback and we are pleased that you love your Car Shades. We are sorry that you didn't experience the best service but thank you for recognising that a team member managed to sort this for you. Thanks Car Shades

Posted 9 months ago

“They are a good idea and they look smart. However, on the back window, where they spilt, I have a solid black line down the middle of my back window. I don’t understand why you can’t make it so it’s all one shade?”

Helpful Report

Posted 9 months ago

Hi Beckie Thank you for your feedback and comments. The tailgate window is manufactured in 2 parts for several reasons: 1. Because many rear windows are curved, it isn't possible to get a single piece Car Shades that wide to follow the curve of the window perfectly, therefore we manufacture in 2 parts to get a perfect fit 2. They are easier to store in the boot in 2 pieces when not in use in the storage bag supplied 3. They are also easier to fit in 2 pieces rather than one We hope the feedback is of use and explains why we manufacture Car Shades for the boot in 2 pieces. Thank you Car Shades

Posted 9 months ago

“Service is great and have bought perfect shades before but this time they don’t fit as well as previously!!”

Helpful Report

Posted 9 months ago

Hi Josh - we are sorry to learn that your shades aren't fitting perfectly, if you do want to send us any images you have of them in place in your car please do to sales@carshades.co.uk and we will see how we can help to improve the fitment. Thank you Car Shades

Posted 9 months ago

“Bought shades for two different cars one fitted perfectly the other (Volvo XC90) does not. It has a gap at the bottom of the shade and in order for it to stay in place the clips need to be move to the side of the shade rather than the bottom which is shown on the instructions. Overall well made though.”

Helpful Report

Posted 10 months ago

Hi Stephen - we are sorry to learn your Car Shades aren't fitting perfectly in your XC90. Please do send us any images you have of them fitted to sales@carshades.co.uk and we'll see how we can help improve the fitment. Thank you Car Shades

Posted 10 months ago

“Not easy to fit and clips scratched car interior”

Helpful Report

Posted 11 months ago

Hi we are sorry to learn that your Car Shades weren't easy to fit, if you do require any assistance please do contact us at sales@carshades.co.uk Thank you Car Shades

Posted 11 months ago

“Instructions difficult to follow, website instructions differ from paper. Not a great fit on back windows but still work well blocking sun from babies face.”

Helpful Report

Posted 11 months ago

Hi Gillian - we are sorry to learn you aren't entirely satisfied with your Car Shades. If you require any support fitting them please do contact us at sales@carshades.co.uk Thanks Car Shades

Posted 11 months ago

“Excellent product on the side windows but reduces visibility too much out of the rear window”

Helpful Report

Posted 11 months ago

Hi Ian - we are sorry to learn that you are slightly disappointed with your Car Shades due to the rear window visibility. Given it is a mesh fabric it will obscure some of the view unfortunately, however the Car Shades are very easy to pop out and store if required, especially if driving at night. Thank you Car Shades

Posted 11 months ago

“Would of been 5 stars,but the the instructions on how to install the blinds were not very good just pictures that were too dark to see the clips and not enough clips for blinds I bought.Contacted the company and was offered more clips free of charge,but had already ordered more clips on line by the time my email was answered.Other than that blinds are well made and look great.”

Helpful Report

Posted 11 months ago

Hi thank you for your feedback - we are in the process of reviewing all instructions as we recognise some instructions require development. If you do require any support on fitting please don't hesitate to contact us at sales@carshades.co.uk Thank you Car Shades

Posted 11 months ago

“I don’t think the two piece rear window idea works. In both cars, I have removed the rear blinds because the centre bars obscure the view or else one pops out when opening the tailgate”

Helpful Report

Posted 11 months ago

Hi Paul - we are sorry to learn that you aren't entirely happy with your tailgate Car Shades. We manufacture the tailgate shades in two pieces so that they can follow the curve of the window to allow a perfect fit, but also make them easier to remove and store when not in use. If you require any further clips to join the two pieces together please don't hesitate to contact us at sales@carshades.co.uk Thank you Car Shades

Posted 11 months ago

“Reference: 600472. We were very excited to receive our car shades today but they do not fit our Mazda CX-5 D 2017 model. They must be for a later model but it would have been nice if your website could have given us the option of the year of manufacture to choose from. What a shame - we are very disappointed.”

Helpful Report

Posted 1 year ago

Hi Colleen - we are sorry you haven't received the correct set of Car Shades, 2017 was in actual fact a crossover year for the Mazda CX-5 and we do have both models available https://www.carshades.co.uk/shades-mazda-c-2729_3287_6333.html If you could please email sales@carshdes.co.uk and confirm the following please we can help advise how to resolve the situation: - What is your order number - Do you have the first 2012 to 2017 model or the current 2017 onwards model We look forward to helping resolve the issue. Thank you Car Shades

Posted 1 year ago

“Although I finally received the Clips for my Ford Touneo window shades, I am unable to give a better score due to the poor response of your telephone contact service. twice I have contacted the number provided to gain help and assistance for my order & requirements and twice I was left waiting for someone to answer the phone call. This was despite twice being told I was first in the queue. The first occasion I was on the phone for an half hour the second time I was not going to get caught again, yhe call lasting just 5 minutes. You need to sort this out.”

Helpful Report

Posted 1 year ago

Hi Martyn - we are sorry that you were unable to get hold of us on the phone and apologies for any inconvenience this caused. This is due to the increased volume we are experiencing as the weather is improving. If you do require any further assistance please do contact us at sales@carshades.co.uk Thank you Car Shades

Posted 1 year ago

Car Shades is rated 4.6 based on 2,592 reviews