Car Shades Reviews

Name: Car Shades
Address: Unit 1, Bilsthorpe Business Park,, Bilsthorpe
Rating: 4.56

4.6 Rating 2,523 Reviews

89 %

of reviewers recommend Car Shades

Company Reviews

Metrics

Info

4.6

Based on 2,523 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

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Car Shades 5 star review on 25th September 2024

103

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have had your product three times on different cars now.Ahood product,but experiencing problems fitting screens to small side and rear screen on my audi a1,five door”

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Posted 3 years ago

Hi Peter - sorry to learn you are having issues getting your Car Shades to fit, would you be able to send some images of how they are fitting to reviews@carshades.co.uk and we'll take a look to see how we can help advise on what might be able to be done to improve the fit. Thank you Car Shades

Posted 3 years ago

“Everything I was looking for, full protection of the rear windows.”

Car Shades 5 star review on 24th January 2022

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Posted 3 years ago

“Great product, great customer service, brilliant aftersales Thank you”

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Posted 3 years ago

“Really impressed with the experience of this purchase I viewed the item on their website, followed up with a call to ensure the item matched my requirements. Customer care was first class, and the item arrived in good time and was easy to install.”

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Posted 3 years ago

“Got there in the end, I ordered the wrong one's, I should have made sure what year my car was, Don't go off your reg year as models change, but not a problem, I simply returned them and another set was sent out, and they look great, 1 Happy Customer, kept informed all the way.”

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Posted 3 years ago

“The shades are a perfect fit for my car windows. They are not as 'dark' as the images on the website made them appear. They do allow fresh air in without the 'gale' an open window would create during travel. Putting aside the degree to which they create the appearance of 'blackened' windows, they are good value for money. Delivery was excellent.”

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Posted 3 years ago

“Brilliant quality and fit. I can definitely recommend these shades. Super quick delivery also.”

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Posted 3 years ago

“Arrived quickly, when phoned about a query sorted very professionally.”

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Posted 3 years ago

“Brilliant product. This is my second car I have used these on. Fit is perfect, made for the job Recommend for any make or cat”

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Posted 3 years ago

“Really good product. Has made driving in winter with the low sun much easier as it isn’t constantly getting into my sons eyes”

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Posted 3 years ago

“I bought some shades for my 2017 Vito. I’m very happy with them and the service I received.”

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Posted 3 years ago

“This is the 3rd set of Carshades I've purchased. Peugeot 3008 Ford Galaxy and now Ford Kuga. Excellent product, fit securely good protection and offer good ventilation with windows open.”

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Posted 3 years ago

“For a product that was worth 76,06 € its' value included delivery at the time i bought it(it was black Friday) i was informed from DHL when it arrived at the customs of Greece that i should pay 67,52 € more for duty tax/charge in order to deliver it. If you are from Greece and you are willing to spend a small fortune to get 4 shades (after all they are shades of nothing special species) you can go forward to. I returned it to the CarShades.uk company and now i am waiting to have my refund of 76,06 € to my credit card. Totally unacceptable this policy( whoever is responsible) that does not inform in time consumers for the exact extra money that they are expecting to pay at Customs to have full knowledge for making their budget and decide if they can afford to buying it or not. They don' t have serious after sales policy. I sent them 3 messages to find out when am i supposed to get the refund but no response by them. I had to make an objection through paypal to get money back. Not trustful company.Waste of time and money. Τhey pay no attention to you especially when it has to do with refunds. Κeep away if you have self-respect. Anastasios from Greece.”

Helpful Report

Posted 3 years ago

Hi Anastasios - we respect and understand the frustration that you have detailed in your feedback. However, customs and shipping fees are not costs that are charged or controlled by ourselves, they are fees applied by the specific country's customs department and the shipping company who charge the handling fee, therefore unfortunately it isn't possible for us to advise what charges you will face. We don't of course charge for VAT on your purchase with us, hence why you are then charged the duty locally. We apologies for any inconvenience this has caused and we have made our customer services team aware you are waiting for a response regarding your refund. Thank you Car Shades

Posted 3 years ago

Update 2 - Hi Anastasios, we understand from speaking to the courier that you have rejected the item, however we have raised a query on this order to understand why the charge was so high. We'll contact you directly with the outcome. Thank you

Posted 3 years ago

“i have wanted some of these shades for my dacia logan for a while, my main reason for choosing them over 'tinting' is that i can remove and use them on my next car or sell them. i was quoted £160 to tint my rear windows, these cost me £50 on a black friday deal. no brainer really. anyway, they are a doodle to fit and do exactly what i needed, which in my case is add a bit of security from prying eyes. so tbh, i will use this company again as i like the product a lot :)”

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Posted 3 years ago

“I brought these shades for my son's car they are well made and look great I also have a set great value for money”

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Posted 3 years ago

“2nd time purchase . Quick delivery , well fitting blinds with easy to follow instructions and highly recommended.”

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Posted 3 years ago

“Excellent product and great service. Plus the bonus of black Friday discounts. Well recommended.”

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Posted 3 years ago

“You don’t care about costumer support, I paid 19£ for shipping management and got myself having to deal with the product being stuck at the borders! Don’t buy from this store!!”

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Posted 3 years ago

Hi Samuel - we are sorry to learn of your opinion that we don't care about customer support, that honestly isn't the case, therefore if you do require any further assistance with your order please email us at reviews@carshades.co.uk. However, in relation to the charges mentioned in your feedback, for international orders we do not charge VAT, therefore orders are subject to local import duties and taxes and also handling fees by the shipping agent. These are charges are not set by us and are outside of our control, therefore, we understand that this can be frustrating and lead to a disappointing experience, but unfortunately not something that we are able to change. Thank you Car Shades

Posted 3 years ago

“Great window shades, Instructions leave a lot to be desired.”

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Posted 3 years ago

“Very impressed very easy to fit”

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Posted 3 years ago

Car Shades is rated 4.6 based on 2,523 reviews