Car Shades Reviews

Name: Car Shades
Address: Unit 1, Bilsthorpe Business Park,, Bilsthorpe
Rating: 4.56

4.6 Rating 2,525 Reviews

89 %

of reviewers recommend Car Shades

4.6

Based on 2,525 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

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Car Shades 5 star review on 25th September 2024

103

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They have not arrived”

Helpful Report

Posted 3 years ago

Hi There Apologies and we are sorry to hear you have not received your Car Shades just yet. Your order was placed on the 9th June and despatched on the 10th June. As your delivery address is in the EU, all items are routed by our international courier partner via their European based customs clearance hub. Once they arrive there you will be contacted for payment of VAT and customs clearance as stated on our checkout process. You will have received a tracking number from us by email where you can track the parcel via www.skynetworldwide.com. We apologise for the shipping delay caused by the parcel routing which is related to changes which occurred due to Brexit. If you require any further assistance please contact our Customer Services team.

Posted 3 years ago

“Quick delivery, and the shades fit perfectly in the windows, and made in the UK! GOOD STUFF.”

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Posted 3 years ago

“Hello, my packet with its reference says it's in the customs in Cologne, the problem is according to the European Union there are not customs in Cologne. Check this: https://ec.europa.eu/taxation_customs/dds2/rd/rd_consultation_location.jsp?Lang=en&DesLang=&AllRoles=Y&Country=DE&trafficTypeCode=&roles=AUT&roles=CCA&roles=MCA&roles=RCA&roles=REG&roles=ACE&roles=ACP&roles=ACR&roles=ACT&roles=AWB&roles=BTI&roles=CCL&roles=CGU&roles=CVA&roles=CWP&roles=DPO&roles=EIR&roles=ETD&roles=EUS&roles=IPO&roles=OPO&roles=RSS&roles=SAS&roles=SDE&roles=SSE&roles=TEA&roles=TRD&roles=TST&roles=PRT&roles=RAC&roles=RRG&roles=CCD&roles=CND&roles=IPR&roles=EXC&roles=ENL&roles=ENT&roles=PCI&roles=SCI&roles=CAE&roles=EIN&roles=EXL&roles=EXP&roles=EXT&roles=CAU&roles=DEP&roles=DES&roles=ENQ&roles=GUA&roles=INC&roles=REC&roles=TRA&roles=TXT&Expand=true What's up? Who can explain it to me? I want to pay the fee for the customs, the problem is how much and to who? This is frustrating. I have paid it the 9/6/21 and I haven't received anything yet. Is this normal? Best regards Robert”

Helpful Report

Posted 3 years ago

Hi Roberto Due to the trading agreement between the UK and the EU it is necessary for all purchases to pass through customs. You have (or will shortly) receive communication from the clearing agents on behalf of our shipping partners to collect VAT and the customs clearance administration charge. Notice of this is shown at our checkout process and is not something set by us, this is the terms of trading since the beginning of the year between the UK and EU countries. Once you make payment of the customs clearance fees your goods will then be released by customs and forwarded on to you. Thank you.

Posted 3 years ago

“Very nice quality product. The rear window covers were slightly too long so the two halves over lap slightly.”

Helpful Report

Posted 3 years ago

“I've used countless of different types of shades and they have all awful - never staying put, rips, no real shade, or the toddler ripped them straight off. I decided to invest in some shades for my Berlingo, yes the upfront cost may seem a little high, but in reality I have spent more on replacing cheap shades. They really are custom fit, I didn't even have to use the clips provided (this all depends on your type of windows of course). They are extremely robust, with a wired edging, and the material is breathable, yet thick, so no risk or snagging. I have had so many impressed comments about my shades by family members. This may sound like a paid review, but it honestly isn't. Just so glad I have found something that makes car journeys for my toddler 100% more bearable.”

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Posted 3 years ago

“Brilliant shades that protect our dog in the back of our car. Two of the clips broke when we tried to install them but replacements were sent out with no bother.”

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Posted 3 years ago

“The shades for my fiesta fitted well and were easy to install, once I'd worked out which was the right clip to use. I'd definitely use this company again should i need to. My only negative point is the lack of click and collect from my local area. I'm unable to have items delivered to my home, so this would have been helpful.”

Helpful Report

Posted 3 years ago

“Good quality product. Easily fitted and looks good.”

Helpful Report

Posted 3 years ago

“You have still not answered my question, why was my purchase sent to Germany? Why should i pay German customs import vat,handling fee & a daily charge fee when you sent it to Germany in the 1st place, I have queried this when I sent you an e-mail and got no reply from you,Can you please sort this our asap or give me a full refund.”

Helpful Report

Posted 3 years ago

Hi John - the courier that we use for international orders, their European sorting office is based in Germany therefore all orders we send to Europe go through Germany irrespective of the final destination, which we appreciate feels strange given you are in the Republic of Ireland, but this is something out of our control. Also in terms of the charges you are being asked to pay, this will be an Irish VAT charge which again is irrespective of the country it has come from and because there is a VAT charge applicable to your order, you are also required to pay a clearance charge from the courier. Therefore at present, your order is waiting for the clearance fee to be paid which is why it is still in Germany. The options you have here to resolve the issue are: 1. You can cancel your order and we will give you a full refund and we will contact the courier company and ask them to return the Car Shades to us at our cost 2. If you still want to receive your order then as soon as the clearance fee and customs charges have been settled your order would be sent to you, however, this is something you would settle directly from the email you have received from the courier rather than through ourselves. We apologise for any inconvenience and if you would like to cancel your order please email us at reviews@carshades.co.uk and we will initiate the process for you. Thank you Car Shades

Posted 3 years ago

“we like the product. would have liked the option to buy back window set for arona (including the small portholes) WITHOUT having to get the rear window shade.”

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Posted 3 years ago

“Great delivery, ordered and fitted in four days,easy to fit looks great.this is my fourth purchase from car shades,highly recommend”

Helpful Report

Posted 3 years ago

“easy website to navigate and quick and easy payment system and delivery”

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Posted 3 years ago

“Shades fitted well to the windows but the clips need pliers to fit to the rims of the shade to then be inserted in car window frame. All have stayed in place so doing the job of keeping us and our dog cooler.”

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Posted 3 years ago

“Perfect for the car thanks”

Helpful Report

Posted 3 years ago

“A good product, reasonable fit into the windows. The instructions are not particularly clear and the clips not quite the right size. The long edge of the metal clips could be 5mm longer to really tuck under the rubber. However, overall, I’m pleased.”

Helpful Report

Posted 3 years ago

“Shades are great - do exactly what they’re supposed to. My only gripe is the instruction sheet isn’t any use. Had to use YouTube to work out how the clips attached. Once that was done though, fitting the shades was a matter of seconds.”

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Posted 3 years ago

“I have yet to fit them properly, however, excellent quality!!”

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Posted 3 years ago

“I was told about carshades after buying a car with no blacked out windows in the rear, went onto the car shades site found the one's for my car, ordered them, waited for them to arrive about 3 days, fitted them in about 10 minutes , really pleased and satisfied with them.”

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Posted 3 years ago

“I'm a dog trainer and transport dogs regularly, in the summer I was finding it really stressful as even with the air conditioning I worried about the dogs overheating. These were really easy to fit and the back of the car is definitely cooler, especially after its been parked for a while”

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Posted 3 years ago

“Great purchase, quick to install and easy to take down when not required. Appreciate the storage bag for keeping safe when not in use.”

Helpful Report

Posted 3 years ago

Car Shades is rated 4.6 based on 2,525 reviews