Car Shades Reviews

Name: Car Shades
Address: Unit 1, Bilsthorpe Business Park,, Bilsthorpe
Rating: 4.56

4.6 Rating 2,520 Reviews

89 %

of reviewers recommend Car Shades

Company Reviews

Metrics

Info

4.6

Based on 2,520 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

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Car Shades 5 star review on 25th September 2024

103

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order arrived last week, took 10/15 mins to fit all the shades and they are working great so far. Much better than stick on shades, that dont cover the space needed and lose suction over time. Would recommend the investment for those with a little one.”

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Posted 7 months ago

“Service is great and have bought perfect shades before but this time they don’t fit as well as previously!!”

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Posted 7 months ago

Hi Josh - we are sorry to learn that your shades aren't fitting perfectly, if you do want to send us any images you have of them in place in your car please do to sales@carshades.co.uk and we will see how we can help to improve the fitment. Thank you Car Shades

Posted 7 months ago

“Refrain from investing. All of this is a big scam. They won't go over the steps required in taking money out with you when you make your initial investment. Once you start paying for them, the expenses never end. In less than a week, C_//O//N_//C//E_//P//T_//S//T_//R//D_//.//C//O_//_ assisted me in recovering my money that had been stolen from the fraud.”

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Posted 8 months ago

Hi We are very concerned about the feedback that you have left as we are a reputable company and certainly aren't running any scams. If you have an order number as we can't see one associated with your review, please can you email us at sales@carshades.co.uk and we will look into this immediately. Thank you Car Shades

Posted 7 months ago

“Wet efficient and helpful. No nonsense and quick responses.”

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Posted 8 months ago

“The item I ordered was delayed five times and stuck at the delivery depot for over three weeks. When it was delayed for the third time, I called and emailed the sales team to request that the item be returned to them because I had enough of the delays and had ordered a different item from another brand. Despite my efforts, the sales team was unresponsive. They promised to call back three times but never did, and my emails went unanswered. Over the past two weeks, I had to call them more than seven times to get confirmation that the item would be returned and I would receive a refund. However, the day after receiving this confirmation, the item was delivered to my home instead. I emailed requesting a prepaid return label but received no reply. When I called, they informed me they do not provide prepaid labels. I explained that this was their error, not mine, but they still refused. This company's customer service is shockingly poor. I am amazed at their inefficiency and lack of concern in handling this issue. DO NOT PURCHASE FROM THIS COMPANY.”

Helpful Report

Posted 8 months ago

Hi Gyuyong We are sorry to learn that things haven't gone to plan with the delivery of your Car Shades or the subsequent follow-up service. A member of our customer services team will be in contact with you directly to discuss how we resolve this. Apologies for any inconvenience this has caused. Thank you Car Shades

Posted 8 months ago

“Placed order 12th June, no notification of delivery, not received and now asked for a review? What's happening?”

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Posted 8 months ago

Hi Alan - we are sorry that you haven't received your Car Shades, we will look into this straight away and update you. We apologise for any inconvenience this may have caused. Thanks Car Shades

Posted 8 months ago

“Brilliant quality shades for my seat arona very impressed took a little while to come due to a mix up but staff was very helpful and resolved the problem and i had them the next day brilliant work guys 5*”

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Posted 8 months ago

“Wow, WHY hadn’t I heard about these shades sooner?! After having our little one I’d been searching for a solution to help reduce UV rays and had been through stick-on shades and “sock” style ones which went mouldy very quickly in good old British weather. These are amazing and the custom fit allows for a good solution for those cars who don’t have blackout rear windows. I would just say the only slight problem is that the shade for the rear window is in two sections which then creates a central “line” through the rear view. I should imagine it’s done for structural integrity. I’d be curious to know the UV rating of the shades too as you can see really clearly out of them but not from outside in (another positive)”

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Posted 8 months ago

“Excellent service”

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Posted 8 months ago

“Ordered replacement clips 3rd June. By the 17th June they hadn't arrived.”

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Posted 8 months ago

Hi Joe - we are sorry the clips haven't arrived, we'll chase these up now. Apologies for any inconvenience Thank you Car Shades

Posted 8 months ago

“Brilliant fit, and easy to install. I have already recommended them to all my friends who have children!”

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Posted 8 months ago

“False advertising - No UV protection The material lacks UV protection and does not block direct sunlight.”

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Posted 8 months ago

Hi - Thank you for your review. Here is a little more information regarding our lab tests in relation to your feedback. The main fabric used in the construction of the Car Shades product is a polyester mesh fabric. The fabric is treated with a UV stabiliser so that it doesn’t fade over time when being exposed to direct sunlight. The fabric also has a flame-retardant coating to ensure it complies with motor vehicle standards for interior trim products The primary function of the product is to reduce sunlight into the rear cab of the car. Laboratory test data states that light reduction into the rear of the vehicle is on average 72% compared to when no shades are used at all. This means sunlight entering the rear cab of the car is significantly reduced compared to when no shade is used but still allows rear passengers to see out and with the fabric being a mesh construction rather than opaque means that air can also flow through if the rear windows are opened. The UPF rating on the product is 3.5 in accordance with Intertek testing laboratories. We have our fabric tested at independent laboratories for multiple purposes. This is to include flammability testing, colour fastness to light, colour fastness to rubbing, light reduction and UV protection. The tests we have carried out on the fabric is a ‘Solar UV Protective Properties of Apparel Fabric – BS EN 13758-1:2002’. There are two types of UV rays which are UVA and UVB - Our fabric test checks for both. The mean UVA rating of our fabric is 29.4 and the mean UVB is 29.1 If we took the lesser of the two we would therefore claim that our Car Shades fabric has a UPF of 29.1 (ie 1/29th of the suns UV rays pass through and exposure is reduced by 29 times – 1 in 29 – or 58%) Therefore our UPF rating for the product is 29.1 and considered as a very good UPF In summary, our Car Shades product does indeed offer UV protection, it is not a total UV block out and it does not reduce 100% of sunlight entering into the rear of the car. As stated, its function is to reduce the amount of bright sunlight entering the rear of the car and by nature of how we achieve that and the type of fabric we use there is a UV reduction attained accordingly. We hope the additional information is of use and please don't hesitate to contact us if you require any further information. Thank you Car Shades

Posted 8 months ago

“Really nice tight fit , looks almost factory fit and handy you can still wind the windows up and down with these . Worth the extra money compared to the cheap alternatives”

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Posted 8 months ago

“See my message to sales at 1635 on 15th. Right picture of car on 'installation manual' , wrong shades sent. David R”

Helpful Report

Posted 8 months ago

Hi David - we are sorry that you haven't yet had a reply. We are looking into this with customer services and we will ensure you are contacted very shortly. Apologies for the inconvenience this may have caused. Thank you Car Shades

Posted 8 months ago

“Very impressed with product. Quick delivery”

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Posted 8 months ago

“Very speedy delivery, well packaged and a great fit on the car.”

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Posted 8 months ago

“They fit great and the delivery was quick.”

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Posted 8 months ago

“Good quality shades mine were a perfect fit for my car they look very good from inside and outside the clips you get with the shades can take a little while to work out but watch all the information sent with the shades before installation and you will soon have the shades in place I recommend this product .”

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Posted 8 months ago

“Sent wrong vehicle shades, have called, emailed, sent pics. Still awaiting a reply”

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Posted 8 months ago

Hi Samantha - we are sorry that you haven't yet had a reply. We are looking into this with customer services and we will ensure you are contacted very shortly. Apologies for the inconvenience this may have caused. Thank you Car Shades

Posted 8 months ago

“Very pleased with the shades for my Skoda kamiq, fit perfect. Would recommend them.”

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Posted 8 months ago

Car Shades is rated 4.6 based on 2,520 reviews