Carleasing-online.co.uk Reviews

Name: Carleasing-online.co.uk
Rating: 4.89

4.9 Rating 433 Reviews

99 %

of reviewers recommend Carleasing-online.co.uk

Company Reviews

Metrics

Info

4.9

Based on 433 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

01513565618

Carleasing-online.co.uk 5 star review on 3rd October 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My car was not recently delivered (as you say). I have had it 4 years and this was an extension. This is sloppy. Also, I have asked countless times to correct my email address yet you have sent this request for a review to my wife. If you can't get 2 basic things like that right, there is not much hope for more complicated stuff. Won't be using Carleasing-online.co.uk again”

Helpful Report

Posted 1 year ago

Hi Brett - we haven't sent anything out to and the only email address we have on file is yours (which begins brett) so I am not sure what you are referring to. It sounds like you are mistaking us and the finance company who you will have done your extension directly with. It sounds like they have auto generated an email to you, not ourselves.

Posted 1 year ago

Hi Brett - we haven't sent anything out to and the only email address we have on file is yours so I am not sure what you are referring to. It sounds like you are mistaking us and the finance company who you will have done your extension directly with. It sounds like they have auto generated an email to you, not ourselves.

Posted 1 year ago

“Craig, Lorraine and the team never let us down, even in these challenging times they have kept our fleet refreshed and up to date, can't recommend them highly enough.”

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Posted 1 year ago

“In my dealings with Carleasing-online I have found them exemplary. From my first encounter with Mike West, who deal; with the lease and was informative, helpful and reliable, to Lorraine who handles the admin superbly, taking care of any issues, dealing with all enquires and problems with an always affable and reassuring attitude, that nothing is ever a problem and that she will deal with it, which she always does. Both Mike and Lorraine are unusual in that unlike most people who promise to return calls, they always do. A pleasure dealing with them and the company.”

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Posted 2 years ago

“Fantastic staff and service delivery.”

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Posted 2 years ago

“For a Great deal on a lease car you need to visit carleasing on line. Fantastic choice of cars with great affordable prices. I most spoke with a lovely lady called Lorraine , who was very professional and kept me updated from the very start, to the moment of delivery.great service all round”

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Posted 2 years ago

“Great Company to deal with, fast and efficient, very competitive on price and Lorraine is a pleasure to deal with keeping me informed and up to date at every step.”

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Posted 2 years ago

“This is the third time we have gone with the car leasing online team, and they have continued to exceed expectations. Excellent customer service, very helpful and totally professional. Both Chris and Lorraine made the entire process seamless from placing the order through to final delivery. Excellent all-round performance. Thank you.”

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Posted 2 years ago

“Cannot fault my experience at all. I had been waiting 11 months for a car with a previous leasing company, who then closed down their business and left me hanging. I also live in Northern Ireland which adds to the difficulty of getting a good leasing deal. I needed a car fast and saw a Cupra Formentor in stock at a great price, and with a 30 days or less delivery time. I contacted Car Leasing Online and they dealt with everything. Lorraine answered every question I asked quickly and correctly, the car was delivered to Cairnryan port for me and was waiting for me when I got off the boat. All in all, from ordering to collecting, the car was on my driveway in around 3 weeks, which is amazing for a customer in Northern Ireland, and the car itself is faultless. Very happy indeed.”

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Posted 2 years ago

“This is the second time I have used carleasing-online and dealt with Glen and Lorraine specifically. They both go over and above to help you with any query you have, including replying on a weekend or on a day off. Glen, without even asking, looked and got an even better deal on a car I was ordering, it was a significant saving over the contract and I was over the moon. I wouldn't hesitate in recommending them to anyone wanting to lease a car.”

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Posted 2 years ago

“Just received my vehicle - a couple of months ahead of the estimated delivery date (and just in time for the summer!). Glen and Lorraine guided me through the process brilliantly - a really good customer experience and I have already recommended them to friends thinking of trying the leasing market. Thanks!”

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Posted 2 years ago

“I found Lorraine to be very helpful and prompt with my enquiries. Any issues we had were with the dealer or delays on the financial side, these were all dealt with efficiently. I can’t fault the service I received from Lorraine and the team at Car Leasing.”

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Posted 2 years ago

“Amazing service! I couldn't be happier with the service I received from Jamie who sourced the car to Lorraine who dealt with our admin! Everything was so easy and we were kept informed throughout the whole process. Would 100% recommend Car Leasing Online!”

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Posted 2 years ago

“Thank you so much Lorraine for all you've done for us over the last few months. You've helped us with all our admin and kept us up to date with the progress if the order. Great service as always! Thanks again”

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Posted 2 years ago

“A great all-round experience. I'd never leased a car before and carleasing-online made it easy. Superb communication, great service and at the end of it, a car I'm really happy with at a price that I don't begrudge. You can't say fairer than that.”

Helpful Report

Posted 2 years ago

“I have been very impressed with the service from Car Leasing Online from start to finish. Micheal and Lorraine have been extremely helpful and communicated with me throughout the process and kept me up to date on progress. I would not hesitate to recommend them to anyone looking to lease a car.”

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Posted 2 years ago

“Really happy with the car! Very friendly and helpful staff! Thanks Lorraine and Chris D you were great!”

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Posted 2 years ago

“Excellent service from start to finish. No surprises, simple efficient and a pleasure to deal with. Would highly recommend them”

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Posted 2 years ago

“The customer service that I received from Carleasing-online was first class. Lorraine helped and guided me through the process seamlessly and was responsive to my every question and need. The car was delivered to me within two working weeks - well done guys.”

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Posted 2 years ago

“Excellent company to deal with. No hidden prices or hard sell. Very helpful throughout and kept me informed even when there were delays (which was out of their hands). I would recommend using Carleasing-online. Many thanks to Lorraine & Glen”

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Posted 2 years ago

“From the moment I first spoke with Lorraine until the delivery of the car the service was excellent.”

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Posted 2 years ago

Carleasing-online.co.uk is rated 4.9 based on 433 reviews