Car Keys Solutions Reviews

Name: Car Keys Solutions
Address: 142-144 East End Road, East Finchley, London Borough of Barnet
Rating: 4.85

4.9 Rating 3,928 Reviews

97 %

of reviewers recommend Car Keys Solutions

Company Reviews

Metrics

Info

4.9

Based on 3,928 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

020 3603 5556

Email:

contact@carkeyssolutions.co.uk

Location:

142-144 East End Road,
East Finchley
London Borough of Barnet
N2 0RZ

Write Your review

Tell us how Car Keys Solutions made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Car Keys Solutions 5 star review on 28th November 2024

Jose E Cervantes Alvarez

Car Keys Solutions 5 star review on 27th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We got a new, extra key for our car in April 2022. In December, I stopped the car and was unable to re-start it. I spent 4 hours waiting for the RAC to arrive who after doing lots of check wondered if it was a problem with the key, and I realised it could be because it was a new key that Car Keys Solutions has made, and not one of the original keys. We were able to get the original key to try this and it worked, rather than needing the vehicle to be towed unnecessary fortunately. I called Car Keys Solutions who said to bring it in and they would get it working again. I asked the person on the phone how often this happened and he said about 1 in 20 as they aren't as good as the original keys, that's why they are cheaper. This concerned me a bit but I thought we still could do with having this spare key but would be more wary of this in case the same thing happened again! We drove to the shop today, and they first told us that they had not supplied the key to us! Then they told us that we must have damaged it by trying to break through the casing to the chip which we have not done, why would we... They have refused to replace or fix the key. This is really disappointing as their product failed leaving me stranded in December. We wasted another trip to repair the key today as they suggested over the phone that this would be done. In summary bother with this company and pay to get a proper key from the dealer.”

Helpful Report

Posted 2 years ago

Dear Clare, When you arrived for your appointment today, we checked the key, opened it, and found physical damage (caused by high temperatures) and a cracked chip (the one that starts your car); this is not covered by the warranty; we informed you of the situation while you were in the workshop. You spoke with our manager, and he offered you a reduced price to repair your key, which you agreed to consider. All of that information is saved under your reference number. We never stated that our keys aren't as good as the original keys; we trust in our products, which is why we offer a 2-year warranty on spare keys! If you would like to discuss this further, do not hesitate to contact us! Regards, CarKeysSolutions Team!

Posted 2 years ago

“Great service and the guy that came us for very polite and efficient”

Helpful Report

Posted 2 years ago

Dear Tammy, It is great to hear you are happy with the service provided. If you require our assistance again, please do not hesitate to contact us. Thank you for trusting Car Keys Solutions. Regards, CarKeysSolutions Team!

Posted 2 years ago

“Your engineer was efficient and friendly completed the job in the time he said altogether a impressive outcome he also got me to check the finished result to my satisfaction I'll shall be recommending your company in future”

Helpful Report

Posted 2 years ago

Dear Charles, Thank you for taking the time to leave us this review. Your opinion is important to us. Regards, CarKeysSolutions Team!

Posted 2 years ago

“Very good and great to use”

Helpful Report

Posted 2 years ago

Dear Luke, Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again in the future! Regards, CarKeysSolutions Team!

Posted 2 years ago

“Excellent good value”

Helpful Report

Posted 2 years ago

Dear customer, We would like to thank you for sharing this great review! We are thrilled that you enjoyed our services. Regards, CarKeysSolutions Team!

Posted 2 years ago

“Very good service, install took exactly how long the tech said it would…& was actually done a day early.”

Helpful Report

Posted 2 years ago

Dear customer, Thank you for taking the time to leave us this review. Your opinion is important to us. Regards, CarKeysSolutions Team!

Posted 2 years ago

“I had Andrei work on my car today and his service was faultless. On time, friendly and polite and explained everything in great detail and a genuinely nice guy. Would 100% recommend.”

Helpful Report

Posted 2 years ago

Dear Steve, Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Regards, CarKeysSolutions Team!

Posted 2 years ago

“Very efficient and friendly service”

Helpful Report

Posted 2 years ago

Dear Charles, It is really rewarding to read your review, as customer satisfaction is our main goal. Thank you for being our valued customer. Regards, CarKeysSolutions Team!

Posted 2 years ago

“John was amazing now I’m back on the road”

Helpful Report

Posted 2 years ago

Dear Daniel, Thank you for being our valued customer. Regards, CarKeysSolutions Team!

Posted 2 years ago

“When the mechanic eventually arrived he was quick and efficient. However, this was on the third appointment over three days. The previous two failed to arrive.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to share your experience with us. We try our best to finalize our jobs as soon as possible, but sometimes unpredictable connection issues come up. Please rest assured we do everything on our side to make the waiting time as short as possible.

Posted 2 years ago

“Efficient, quick service and friendly technician.That is what you pay the high fee for, to get you out of trouble. The guy spent, say 45 minutes, tinkering/repairing ignition switch and cutting a key blade for £315. Hurts a bit, pity they can’t have a cost structure depending on the task, time and new parts. Overall good service and peace of mind for me”

Helpful Report

Posted 2 years ago

Dear David, Thank you for your feedback; we are pleased that our technician got your car back up and running quickly! The fact that the entire job took about 45 minutes is because our engineers are highly trained to be the best every day, so the price that you paid was for your comfort, as you wanted us to come to your address, even though our adviser offered you a cheaper price at one of our workshops (£200), and second, as I mentioned above, the engineer has the best knowledge, tools, and equipment to finish the job. We wish you a Merry Christmas!

Posted 2 years ago

“Excellent service, friendly staff, quick response times and turnaround. Highly recommend”

Helpful Report

Posted 2 years ago

Dear customer, It is really rewarding to read your review, as customer satisfaction is our main goal. Thank you for being our valued customer. Regards, CarKeysSolutions Team!

Posted 2 years ago

“Excellent service, very helpful installer”

Helpful Report

Posted 2 years ago

Dear customer, Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. Regards, CarKeysSolutions Team!

Posted 2 years ago

“Excellent service, Car key solutions are brilliant. Range Rover told me that the key is not repairable and quoted me 10 times higher for replacement key than what Car Key Solutions charged me for fixing my car key. The guy I met was so nice, he took 15 minutes to repair the broken button and put a new battery as well with 6 months warranty. Free Cappuccino as well. Very happy and satisfied. Thank you.”

Helpful Report

Posted 2 years ago

Dear customer, Thank you so much for your kind words. We appreciate you took the time out to share your experience with us. Regards, CarKeysSolutions Team!

Posted 2 years ago

“After contacting the main dealer Hyundai they wanted stupid money for a new spare key. I contacted Car key solutions and they came out and reprogrammed a new key for half the price Hyundai wanted. The service and communication from Car Key Solutions was second to none. I can highly recommend this company.”

Helpful Report

Posted 2 years ago

Dear J. Fraser, It is great to hear you are happy with the service provided. If you require our assistance again, please do not hesitate to contact us. Thank you for trusting Car Keys Solutions. Regards, CarKeysSolutions Team!

Posted 2 years ago

“All good. Friendly engineer, was able to sort the new Key and repaired the spare key. arrived and done within an hour.”

Helpful Report

Posted 2 years ago

Dear customer, It is great to hear you are happy with the service provided. If you require our assistance again, please do not hesitate to contact us. Thank you for trusting Car Keys Solutions. Regards, CarKeysSolutions Team!

Posted 2 years ago

“Extremely good service and could not have been more helpful. The speed of response was very impressive.”

Helpful Report

Posted 2 years ago

Dear Ray, Thank you for taking the time to leave us this review. Your opinion is important to us. Regards, CarKeysSolutions Team!

Posted 2 years ago

“Great service from Car Key Solutions. The mobile engineer was very helpful and efficient.”

Helpful Report

Posted 2 years ago

Dear Ashley, We are incredibly grateful that you took the time out to leave us this note. Regards, CarKeysSolutions Team!

Posted 2 years ago

“Prompt helpful proffessional and light hearted”

Helpful Report

Posted 2 years ago

Dear Steve, I would like to thank you for sharing this great review of our services! We are thrilled that you enjoyed your experience with Car Keys Solutions. We will be sharing your feedback amongst our team. Regards, CarKeysSolutions Team!

Posted 2 years ago

“You guys are wonderful”

Helpful Report

Posted 2 years ago

Dear Emeka, Thank you for sharing your review with us. If you ever need our service we'll be more than happy to assist. Regards, CarKeysSolutions Team!

Posted 2 years ago

Car Keys Solutions is rated 4.9 based on 3,928 reviews