Car Keys Solutions Reviews

Name: Car Keys Solutions
Address: 142-144 East End Road, East Finchley, London Borough of Barnet
Rating: 4.85

4.9 Rating 3,901 Reviews

97 %

of reviewers recommend Car Keys Solutions

Company Reviews

Metrics

Info

4.9

Based on 3,901 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

020 3603 5556

Email:

contact@carkeyssolutions.co.uk

Location:

142-144 East End Road,
East Finchley
London Borough of Barnet
N2 0RZ

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Car Keys Solutions 5 star review on 27th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely amazing. Thanks again. Malc”

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Posted 2 years ago

Dear Malcolm, I would like to thank you for sharing this great review of our services! We are thrilled that you enjoyed your experience with Car Keys Solutions. We will be sharing your feedback amongst our team.

Posted 2 years ago

“Technician was very professional and courteous plus he arrived in the time slot he said and completed the job.”

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Posted 2 years ago

Dear Andrew, Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Kind regards, Car Keys Solutions Team

Posted 2 years ago

“Quick, professional service with no problems at all, from office staff to the engineer.”

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Posted 2 years ago

Dear Robert, Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.

Posted 2 years ago

“Very good service”

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Posted 2 years ago

Dear customer, We are incredibly grateful that you took the time out to leave us this note.

Posted 2 years ago

“A set of keys fell into the wrong hands. There was a real risk my 2016 desirable BMW MINI JPWS 2L Cooper S could be taken without my permission and I thought then how do I try to explain that to insurers! I called MIke who explained it all to me. I told him i was going to get a few quotes. My main dealer wanted £300 just for a blank key! Appointment booked 0900 the next day at the Car Key Solutions drive in shop in South Norwood. Nice waiting lounge, clean premises, assortment of teas herbal teas coffee, warm. Alex and Stefan took care of the whole job with a smile and 45 minutes later I was all safe and secure again. Fast & professional. This is a good solid company you can trust. 100% recommendation. Thank youall. Peter”

Helpful Report

Posted 2 years ago

Dear Peter, I would like to thank you for sharing this great review of our services! We are thrilled that you enjoyed your experience with Car Keys Solutions. We will be sharing your feedback amongst our team.

Posted 2 years ago

“Initial contact via text was answered with a quoted price of ‘70’. Whether that ‘70’ referred to pence, pounds or Pasetas, I’m not quite sure. The text helpfully added that this price was to ‘visit their workshop’. Perhaps the sender was a little new and hadn’t yet worked out that a car with no working keys may have difficulty visiting anything. Undeterred, I sent a text back asking where the workshop was. Even with all keys working, neither my car or I are psychic - which is a shame because I’ve never had a reply! Anyway, not one for giving up easily, I actually called the company, swiftly making a call-out appointment for later that day. Towards the end of (their) proposed 1hr arrival slot, the phone rang to tell me ‘they couldn’t make it today, only between 11.00 & 12.00 am the following day and the technician was…’ actually I don’t recall the rest, I was more concerned with a suddenly missing item. The will to live! To be honest then, I’m in no position whatever to review this companies service, becuase in truth I haven’t seen any. I can only bode warning against their stunning lack of it. Whether or not they can fix car keys, I have no idea,. What idol now of is talented ability to waste your time. If you have a day or so that you can claim back from the Universe or the Pearly Gates, then this company could be an option. If (like me), you don’t - then probably best avoided. As such, while this review may not exactly save a life - it’s deterrent factor may prevent over time the squandering of enough human hours to add up to one! And finally, this review system calling for honesty, proactively & dishonestly disallows it As such the one star rating shown is given grudgingly and only because it’s impossible to give none! If you’re stuck at the side of the road right now - improvise a small village,… you may be there some time!”

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Posted 2 years ago

“Very professional & courteous quick turn around on my bmw car key & a great price too.”

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Posted 2 years ago

Dear Rich, Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.

Posted 2 years ago

“Quick , professional and friendly service, just found much too expensive though .”

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Posted 2 years ago

Dear Baccin, We are incredibly grateful that you took the time out to leave us this note.

Posted 2 years ago

“Very happy with the service from the guys at Car Key Solutions, The BMW key is an exact match and with a bmw sticker bought online it would take an expert to tell the new one apart from the original! The whole process took just 25mins.”

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Posted 2 years ago

Dear Jack, We are happy to hear you had a positive experience at Car Keys Solutions! We value your input and encourage you to let us know more details about your experience with us.

Posted 2 years ago

“A really good service from start to finish. Needing a replacement key quickly Car Key Solutions was able to send an operative with 24 hours, he arrived on time, was able to make a spare key with a minimum of fuss. I would gladly recommend this service.”

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Posted 2 years ago

Dear Gary, We work hard to meet expectations like yours, and we are happy we hit the mark for you. Thank you for trusting Car Keys Solutions.

Posted 2 years ago

“Very disappointed”

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Posted 2 years ago

Hello, We are sorry to hear that the issue with your Honda Civic was not resolved. We always try our best to sort out any issues on the spot. In your case, the fault with your alarm can be caused by : 1. Vehicle remote which does not work - The alarm starts if the vehicle has been locked remotely by pressing the lock button and afterwards opened manually by using the door lock. As you explained you opened the car manually - this is the main reason we visited you. 2. Also same symptoms can be determined if the alarm battery is low or if there is an issue with the alarm - we informed about this as well. Our agent informed you that this could be a key related issue that we fix on the spot or can be something else that will involve a £100 call out charge. Also to avoid the call out he asked if you can drive the car to one of our workshops for a FREE diagnostic since we were not sure it is key related. Our workshop is 20 min away. Our technician came to the vehicle and unfortunately the issue was not with the remote. The issue was with the alarm system on the car. At this point, he decided to help you by stripping part of the plastics covering the alarm system so you can see where it is and disconnect it yourself (for no extra charge). Call out was charged as agreed with my colleague over the phone beforehand. Nevertheless, we tried to contact you on 2 separate occasions to check I you managed to disconnect the alarm but unfortunately, no one pick up the phone. Please call us back and we will be more than happy to help you further in this matter.

Posted 2 years ago

“Fast efficient service. I couldn't fault the guy who carried out the repair. If I could give him 10 🌟 I would.”

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Posted 2 years ago

Dear Chris, Thank you so much for your kind words. We appreciate you took the time out to share your experience with us.

Posted 2 years ago

“Thank you”

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Posted 2 years ago

“Very happy with the service, staff member was fantastic”

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Posted 2 years ago

Dear Peter, It is great to hear you are happy with the service provided. If you require our assistance again, please do not hesitate to contact us. Thank you for trusting, Car Keys Solutions.

Posted 2 years ago

“Excellent service from start to finish, will absolutely 100% use next time.”

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Posted 2 years ago

Dear customer, Thank you so much for your kind words. We appreciate you took the time out to share your experience with us.

Posted 2 years ago

“Very quick & professional service especially for a walk-in with no booking ..Thank You”

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Posted 2 years ago

Dear Denis, Thank you for taking the time out to leave us this review. Your opinion is important to us.

Posted 2 years ago

“Dear Managing Director Car Keys Solutions, Thank you for being a Car Keys Solutions it was good but it's very expansive I would review to be grateful if you refound me a half price of £150.00 Thanks very much Yours sincerely,”

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Posted 2 years ago

Dear Redha, Thank you for your review! I'm afraid we won't be able to issue you a refund because we've completed the job. You have confirmed the booking and the price over the phone with our sales advisor before attempting the job. All the best!

Posted 2 years ago

“This was for a spare 2nd key, not an emergency call out. Fantastic customer service! Initial quote received within half hour of enquiring, on New Year Sunday evening. I phoned bank holiday Monday to book and was given an appointment the same day, only 3 hours later. Guy who came was friendly, efficient, on time (well early, but he did phone ahead to ask if that was ok) and did the job quickly. Very very happy with this service and would 100% recommend”

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Posted 2 years ago

Dear customer, Thank you so much for your kind words. We appreciate you took the time out to share your experience with us.

Posted 2 years ago

“I am extremely satisfied with the service. The technician arrived within one hour and replaced my key promptly, which left oks as good as new. The new key operates with central locking as original. Considering the prompt service and efficiency of the job done it was a job done very well and highly satisfactorily. I give a 5 star for the job done.”

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Posted 2 years ago

Dear Muhammed, It is great to hear you are happy with the service provided. If you require our assistance again, please do not hesitate to contact us. Thank you for trusting, Car Keys Solutions.

Posted 2 years ago

“The service I received from this company is second to none, I rang around several companies, to include, Vauxhall, The AA, and other independents Shock and horror, quotes from £800 down to £350 No messing about quoted £190 over the phone Turned up exactly on time, job done, and got me out of trouble at a fair and honest price Just adding this was over the Christmas period This company should make beer”

Helpful Report

Posted 2 years ago

Dear Cal, Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again in the future! Kind regards, Car Keys Solutions Team

Posted 2 years ago

Car Keys Solutions is rated 4.9 based on 3,901 reviews