CareCo UK Reviews

Name: CareCo UK
Rating: 4.29

4.3 Rating 276 Reviews

82 %

of reviewers recommend CareCo UK

Company Reviews

Metrics

4.3

Based on 276 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

CareCo UK 1 star review on 7th January 2023

Mrs M Baker

Anonymous

Anonymous // 01/01/2019

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“Purchased a wheelchair! Love it so far - thanks CareCo. Will use again.”

Helpful Report

Posted 9 months ago

“Enquired on a Thursday afternoon about some equipment needed urgently for my wife coming out of hospital on a Saturday. Delivery arrived on time by a very helpful 2 man team for the riser chair, the products they recommended are brilliant quality and just the job, couldn’t recommend enough.”

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Posted 9 months ago

“Delighted to use CareCo - got a recommended by a friend and really happy with the service we received. We are over the moon and love the new product! Thank you so much.”

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Posted 9 months ago

“once again good service - always love using this website, simple, good pictures, and quick delivery.”

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Posted 9 months ago

“Absolutely top drawer experience. My wife came out of hospital on Saturday morning and her reclining chair and wheelchair arrived in the afternoon and very reasonably priced I must say. Can't recommend highly enough.”

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Posted 9 months ago

“really impressed!! very happy with the response to an initial issue - thank you and will most certainly use you again. :-)”

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Posted 9 months ago

“Bought from CareCo once again! Really happy with the product - will always keep coming back.”

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Posted 10 months ago

“They delivered what they said they would when they said they would! Everything seems very good quality - we will use again.”

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Posted 10 months ago

“Excellent service from knowledgeable staff. Nothing was to much trouble. Delivery went smoothly and was on time. Highly recommend and will use again.”

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Posted 10 months ago

“Staff very knowledgeable and helpful, even had a lovely cup of tea. The showroom was clean and tidy. Wide range of scooters to choose from.”

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Posted 10 months ago

“Excellent service from start to finish thank you CareCo hull”

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Posted 10 months ago

“fantastic service and great prices, i will definitley return for future purchases.”

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Posted 10 months ago

“Care Co has been great with my family. Ordered a scooter and has a small issue within the first couple of days, spoke to their product support team and the issue was quickly resolved. Really thankful for the help.”

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Posted 10 months ago

“I have shopped with Careco Newcastle on and off now for a few years, the staff are lovely always friendly and welcoming. I have never had any issues with my items and will continue to recommend to all that ask.”

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Posted 10 months ago

“Exceptional Service in the showroom in Hull. Louise was great at explaining the differences between the scooters we were looking at. No pressure and even got a 'cuppa' and a biscuit. Great speedy delivery next day also with no hassle. Thank you CareCo.”

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Posted 10 months ago

“What a wonderful service from start to finish. From the assistants in the showroom to the smiley delivery man, I cannot fault the service from CareCo.”

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Posted 10 months ago

“I placed an order for my mum fully expecting to have to wat a while but to my surprise within an hour i got a call to discuss and explain an offer i'd missed. This saved me money and got me a better solution for Mum. The next day it arrived too! Amazing caring service and i cant recommend CareCo enough.”

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Posted 10 months ago

“Delighted with their service. The scooter I wanted was out of stock initially and they communicated delays to me promptly via email and then delivered my new scooter sooner than I originally thought. It was setup by Kevin just last week and am thrilled with it. Thank you CareCo”

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Posted 10 months ago

“Had a great phone call conversation with Will about which scooter to purchase for my mother with a bad hip. He was patient with my questions and gave me the best choice for our needs. Spoilt for choice but great communication and pricing budget narrowed it down to what we needed. Also getting very speedy delivery which is great.”

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Posted 10 months ago

“really delighted with the service! attentive and dealt with all my queries in a great manner - thank you so much for all the effort CareCo! keep up the good work. :-)”

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Posted 10 months ago

CareCo UK is rated 4.3 based on 276 reviews