CareCo UK Reviews

Name: CareCo UK
Rating: 4.29

4.3 Rating 276 Reviews

82 %

of reviewers recommend CareCo UK

Company Reviews

Metrics

4.3

Based on 276 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

CareCo UK 1 star review on 7th January 2023

Mrs M Baker

Anonymous

Anonymous // 01/01/2019

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“had to order anti tip wheels for wheelchair, got phone call to say they were in on Sat, went on Sunday was served b by Michael, he very kindly fitted the wheels ,all done in a matter of minutes. very helpful and kind, Norwich Careco lived upto their name.”

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Posted 5 years ago

“We visited the store in Brentwood and was served by Gillian. Even though we had bought a mobility scooter elsewhere they were extremely helpful with advice and in ordering a new battery pack for the scooter. The pack was delivered to them in a couple of days and they fitted it to my scooter. Gillian was so helpful and we will certainly go there again and would recommend them to family and friends.”

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Posted 5 years ago

“have bought from CareCo numerous times and always been happy with the service i have received! thank you so much all of your help. I always recommend you to friends and they have had great service also!”

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Posted 5 years ago

“I’m absolutely disgusted at how I was treated at your Leicester branch,after buying a folding mobility scooter from them in under a year after buying it, and told me that I only had 6 months warranty,there happy to take my money,but wouldn’t help me.”

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Posted 5 years ago

“The sales staff could not have been more helpful, nothing seemed to be too much trouble. We were helped by Daisy at the the Brentwood branch, the sale of the "Rascal" scooter was excellent. would recommend CareCo to anyone who has the need for anything to do with mobility.”

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Posted 5 years ago

“Ordered a Secco 4rollator on 26th July. It was delivered on 29th but unfortunately it was faulty. I rang them the same day. All I had to do was send a photo of the fault with some details. They emailed straight back that they would replace it and it arrived on 30th. My refund was sorted on the26th. First class service. My new rollator is brilliant. Really sturdy. Love it.”

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Posted 5 years ago

“Thank you Hannah for the help you gave us today in your Croydon store you are always very nice thank you”

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Posted 5 years ago

“I bought a wheelchair from Care Co. it was delivered promptly. As I am 85 and don't have full use of my legs I cannot assemble the wheelchair but they are sending an engineer out to me to assemble it. I have been in communication with Care Co and they have been most obliging ands very helpful.”

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Posted 5 years ago

“I attended the Care co showroom at Milton Keynes and found virtualy everything there for the disabled quite amazing. I expected to find only disabled scooters, you name it was there. I was guided by Lee Marley who advised and demonstrated different scooters, he was very patient and very knowledgeable and not pushy. I am very satisfied with the service I was shown and would recommend them to anybody The price was quite reasonable for what I decided.”

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Posted 5 years ago

“Visited the Hayes store and was served by Michelle. The service was amazing, Michelle was very patient & extremely helpful. Definitely the place to go if you need advice on buying a wheelchair! My mum Rosa Somauroo is very happy with her new purchase - thank you!”

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Posted 5 years ago

“In the Canterbury store Lee was extremely helpful so that I bought a fold-up mobile scooter there and then! I tried out 2 scooters around the store. We are collecting it next week!! Everything was done to my satisfaction and the demonstration was VERY GOOD! Thanks to Lee for all his help.”

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Posted 5 years ago

“Very very good”

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Posted 5 years ago

“Having used this company before and the… Having used this company before and the services at the Croydon branch I find them only to pleased to help you any way they can. They are very pleasant and helpful nothing is to much trouble for them. I must also comment on Miss Hannah Oliver always a pleasure and most welcoming when we go into the store.”

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Posted 6 years ago

“Ex; service--perfect. Served by Terry @ your Norwich branch----will always visit store & recommend to all i know”

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Posted 6 years ago

“Hannah explained everything perfectly in a friendly manner.”

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Posted 6 years ago

“simple and easy to deal with!”

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Posted 6 years ago

CareCo UK is rated 4.3 based on 276 reviews