CareCo UK Reviews

Name: CareCo UK
Rating: 4.29

4.3 Rating 276 Reviews

82 %

of reviewers recommend CareCo UK

Company Reviews

Metrics

4.3

Based on 276 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

CareCo UK 1 star review on 7th January 2023

Mrs M Baker

Anonymous

Anonymous // 01/01/2019

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“Great products and service with a smile!”

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Posted 4 years ago

“Fantastic knowledge & customer service. Always happy to help!”

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Posted 4 years ago

“Very helpful and friendly. Put walker together for me. Very satisfied with service”

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Posted 4 years ago

“Professional, friendly service by Laura Conlin at Leeds, awaiting to pick up hopefully on Sunday”

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Posted 4 years ago

“Ahmed & David delivered my reclining chair today, they were absolutely amazing, they explained everything and cleaned up as they went.”

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Posted 5 years ago

“really great team to deal with, super friendly, supper helpful and overall a great experience for us.”

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Posted 5 years ago

“Very friendly spent plenty of time with us”

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Posted 5 years ago

“We was served by Micheal who was very helpful”

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Posted 5 years ago

“Service of the careco team is faultless always on on hand for enquiries, very good turn around on products and very friendly staff highly recommend to anyone”

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Posted 5 years ago

“Was served today by mike he was very helpful I would recommend them to anyone”

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Posted 5 years ago

“Great customer service, timely delivery.”

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Posted 5 years ago

“I went in careco today to buy a mobility scooter I was served by Michael he was so helpful I asked him for a scooter I could take on a aeroplane and was easy to fold up and fit in my small car. He set it up for me to try in the shop helped me fold it down several times so I knew exactly how to fold it up and to make sure it wasn’t to heavy for me. I couldn’t of asked for better service”

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Posted 5 years ago

“A company that is not just highly professional, but who do 'care'. The attention we received in the showroom was just right, not pushy or 'salesy' to delivering within 5 days as promised. I can't give anything but 5 stars.”

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Posted 5 years ago

“Very knowledgable staff who helped me purchase my first scooter. Very happy and will be back again.”

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Posted 5 years ago

“simply a delight to deal with, very helpful and real accommodating to all my needs! i will be back, thanks to all the team.”

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Posted 5 years ago

“First scooter was faulty and went without for nearly 3 weeks (Christmas time 🙄). Second scooter is 8 month old and loses power. Cannot manage 2 miles on it now. Called and was told batteries are only guaranteed for 6 months! I explained that I don’t know for sure the battery is at fault. Something must be draining it IF it is the battery. Was told an engineer will come in about 7-10 days. Today is the end of the 10th day and no visit as of yet. Staff at Leicester are polite enough but I feel the policies are ridiculous. My dad has been pretty much housebound because it takes an engineer 7-10 days to come out! Based on the fact that disabled people use this company I would have thought a quicker response time would have been put in place. I will call again in the morning but I am doubtful anything will be quickly resolved.”

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Posted 5 years ago

“Mr Wilkins was very happy with his choice of mobility scooter,and Michael was very helpful , filled in appropriate forms for Kenneth,so he is now eagerly awaiting delivery.”

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Posted 5 years ago

“I visited CareCo in Norwich to have a look what was available. I was looking for a recliner chair because getting on and off chairs was getting very difficult. I was surprised at the quantity and quality of what was available and the young man Leigh was very helpful and demonstrated the chairs to me. I purchased one and it was delivered to me 2 days later. I am very pleased with the expertise and service, already I am enjoying my new chair. I also purchased a bath lift with which I am very pleased. Thank you CareCo”

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Posted 5 years ago

“Professional service, fast delivery. Really happy with my purchase.”

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Posted 5 years ago

“Love my rollator! So simple to use and easy to set up, thank you everyone at CareCo.”

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Posted 5 years ago

CareCo UK is rated 4.3 based on 276 reviews