Cardyard Reviews

Name: Cardyard
Address: 6 Lyndhurst Road, ,, Exeter
Rating: 4.74

4.7 Rating 1,774 Reviews

95 %

of reviewers recommend Cardyard

Company Reviews

Metrics

Info

4.7

Based on 1,774 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

01392 580 988

Email:

info@cardyard.co.uk

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Cardyard 5 star review on 18th October 2024

Kevin N

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sold an iTunes card. Was told they didn't need the physical copy, just to scratch off and enter the code. They confirmed they would accept and that iTunes cards didn't expire. Checked my account a week later. They've declined the card, given no reason, didn't attempt to make contact to advise it was rejected or why. I'm left with a scratched off iTunes voucher and I can't physically sell it as it's been scratched and I can guarantee the code hasn't been used.”

Helpful Report

Posted 5 years ago

Thanks for explaining your experience Deborah. We have reviewed the system and found in some instances like yours the 'returned' notification was not being sent. This has now been fixed. We require photos of physical cards when codes have been submitted. We have corresponded a few times and are still hoping you can send photos of your cards so we can continue with the sale. That way you can see through the process, receive payment, and become a customer of Cardyard. Kind regards Mike

Posted 5 years ago

“Very good, however would recommend shortening the quarantine period when selling”

Helpful Report

Posted 5 years ago

Thanks for your review. We are always looking for ways to improve, but we are unlikely to shorten the quarantine period. We hope you are able to come back in the future. Kind regards, Mike

Posted 5 years ago

“Excellent- highly recommend. Quick and easy transaction”

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Posted 5 years ago

Thank you for being excellent as well, and for recommending Cardyard. Best wishes, Mike

Posted 5 years ago

“Very happy with the process would definitely recommend them. I sold an unwanted gift card and received cash into my account which I used to buy in the stores I like. Really great idea”

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Posted 5 years ago

We love it when our service works well for our customers. Thanks for using Cardyard and for your review. Regards, Mike

Posted 5 years ago

“15% saving and cards arrived in double quick time, very pleased with the service provided and would recommend”

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Posted 5 years ago

Thanks for taking take to leave a review Chris. I'm very glad you liked are service and thanks for recommending Cardyard. Mike

Posted 5 years ago

“I had 2 Xbox Cards that I no longer needed. Found the site online and used the process to sell them. The prepaid envelope from them was a no brainer at just £1. Once they received the card I was kept informed fully and the payment went into PayPal with no issue. I would definitely use them again.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to write this review Adrian. I am pleased to read that the whole process of selling your unwanted Xbox card, receiving and sending the prepaid envelop and receiving payment into your Paypal account, was a positive one. Thank you for using Cardyard in the future again. Lea

Posted 5 years ago

“Clear guidelines and efficient service. I will certainly use this again”

Helpful Report

Posted 5 years ago

Thank you for taking the time to provide us with your feedback. I am pleased to read that the guidelines were clear and the service efficient. Thank you for using Cardyard in the future again. Lea

Posted 5 years ago

“Rather slow as I started my gift card exchange just before the Christmas period, but I appreciate that would be a busy period for this site. I would have appreciated some more communication from the website, as to how long things are likely to take, and the instructions of what to do/how it works before I started the process were quite cryptic and unclear. A good price, though, and very efficient when Christmas was done with.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to write this review Oscar. I am pleased to read that the price you received was a good one. I do appreciate your patience during the Christmas period. I have taken on board that some more communication including time frame, what to do before starting the process could be improved and I will look into this further. Lea

Posted 5 years ago

“1st time using Cardyard and very happy with the whole process as a seler of cards. Good updates and website accounts page.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to write this review Imran. I am pleased to read that your first time experience with Cardyard by selling your unwanted gift cards has been a positive one, including the updates you received and the website accounts page. Lea

Posted 5 years ago

“Brilliant service. Would use and recommend”

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Posted 5 years ago

Thank you for taking the time to write this review Craig. I am pleased to read that your experience with Cardyard, is a positive one. Thank you for recommending Cardyard. Lea

Posted 5 years ago

“Excellent service. Used many, many times and only ever had 2 issues which were sorted almost instantly. One of the best!”

Helpful Report

Posted 5 years ago

Thank you for taking the time to write this review Michael. I am pleased to read that in spite on 2 occasions there were issues with the cards you bought, overall you are positive about the service Cardyard provides to you. Lea

Posted 5 years ago

“Great saving on Google play card. Was a little worried by the timeframe they said it could Take to get the code but after payment confirmed I'd had the code within minutes. Well happy. Recommended”

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Posted 5 years ago

Thank you for taking the time to write this review Robbie. I am pleased that your buying experience with Cardyard has been a positive one. Thank you too for the recommendation. Lea

Posted 5 years ago

“Quick and easy sent my unwanted cards Royal Mail sign for. Received my payment via PayPal about a week and a half later would defiantly use them again”

Helpful Report

Posted 5 years ago

Thank you for taking the time to write this review Michael. I am pleased to read that the process of selling your unwanted gift cards to Cardyard including receiving payment into your Paypal account, has been a positive one. Thank you for using Cardyard in the future again. Lea

Posted 5 years ago

“Good easy quick service. Would use again”

Helpful Report

Posted 5 years ago

Thank you for taking the time to provide us with your feedback. I am pleased to read that the service Cardyard provides is quick and easy. Thank you for using Cardyard again in the future. Lea

Posted 5 years ago

“Impossible to navigate the site on your first visit to sell a card. Completely UNCLEAR instructions just when you think you have finally got it done after half an hour and have an email confirming...You wake up the next day and have an email rejecting the card because you ''didn't forward the original email'' Yet A) Nothing on the site telling you how to do that and B) Why should I forward an email with details of a third party to a company I do not know?? THAT is an infringement of THEIR privacy rights as well as mine It is bad enough that I was losing 10% of the value of the card but fore the time WASTED on this site it's just NOT worth the effort. The ''company'' needs to make thing CLEARER on their site”

Helpful Report

Posted 5 years ago

Dear Tom, I'm sorry to hear you found your experience on Cardyard frustrating, but were able to take the time to write a comprehensive review. We are always grateful for feedback so we can audit our processes and improve our service. We make it very clear when selling to us we need the original e-gift cards. I appreciate this information is embedded in the process - it appears on the final sell screen and in subsequent emails, but you would have preferred it was made much clearer at the start. We are very generous with our payments; you will not find anywhere else that pays 90% face value for a gift card. We require provenance of the gift card, and if you cannot provide that, then we understand our service is not for you. Kind regards

Posted 5 years ago

“I bought gift vouchers for Curry's as a Christmas gift. They arrived at my email promptly, and all instructions were clear.I forwarded them to my friend who was delighted. My friend has yet to cash them, so we'll see what happens then. But all well to date.”

Helpful Report

Posted 5 years ago

Thanks for using Cardyard and for leaving a nice review. Regards, Mike

Posted 5 years ago

“Excellent service as always from Cardyard, my M&S gift card was delivered in super quick time so I was all set for the post Christmas sale”

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Posted 5 years ago

I'm pleased Cardyard worked well for you Amanda, and I'm glad you were able to use one of our discount gift cards in the sales. Best wishes Mike

Posted 5 years ago

“No problems whatsoever Excellent service”

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Posted 5 years ago

Thanks for your review Raymond, have a very merry New Year! Best wishes Mike

Posted 5 years ago

“Excellent customer service”

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Posted 5 years ago

Thank you for your review, and being a great customer! Kind regards Mike

Posted 5 years ago

“Bought two Xmas presents and saved 20% and 12% - I think it’s a great idea and works well”

Helpful Report

Posted 5 years ago

Great to see our service in action Ken, I'm glad Cardyard worked well for you. Kind regards, Mike

Posted 5 years ago

Cardyard is rated 4.7 based on 1,774 reviews