Cardyard Reviews

Name: Cardyard
Address: 6 Lyndhurst Road, ,, Exeter
Rating: 4.74

4.7 Rating 1,809 Reviews

95 %

of reviewers recommend Cardyard

Company Reviews

Metrics

Info

4.7

Based on 1,809 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

01392 580 988

Email:

info@cardyard.co.uk

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Cardyard 5 star review on 8th January 2025

Mark F

Cardyard 5 star review on 18th October 2024

Kevin N

Anonymous

Anonymous // 01/01/2019

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“The offers are great, the service are excellent. Very happy with my purchases from Cardyard.”

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Posted 7 years ago

Thank you for taking the time to write a review Minh and using Cardyard now and in the past. We are also pleased to read that your experience of our service is excellent, thank you. Regards, Lea

Posted 7 years ago

“The procedure for converting unwanted gift cards into cash was very straightforward and speedily executed. And I didn't think the price offered was too bad at all.”

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Posted 7 years ago

Thank you for taking the time to write a review about Cardyard and the services delivered. We hope to see you back in the future. Regards, Lea

Posted 7 years ago

“I was using Cardyard to buy discounted gift cards, and they were brilliant: quick and efficient. However, I bought a gift card from them worth £19.99, and then no longer needed it. I decided to try selling it through them, however, they declined the gift card, refusing to sell it. I called them to ask why and spoke to Mike, who told me that there was £0 on the gift card. I had not used it, meaning they had fraudulently sold me a gift card with nothing on it. However, during this phone call, I was accused of fraud, and Mike told me that I had probably spent the amount on the gift card. He kept forcing this claim upon me, despite it not being true. Once he had looked into this further, I received this e-mail from him: 'We have now spoken to Curry's PC World. By coincidence the Curry's PC World £19.99 card that you purchased from us then sold back to us was spent a few days before we originally sent it to you. This is fraudulent activity by the seller, and I apologies for the difficulty it caused. You are covered by our 42 day guarantee and we will refund the purchase price you paid to your credit card. We will also load £1 to your Cardyard account to cover the cost of posting the card back to us. It us unfortunate that I accused you of spending the card but I hope you understand it appeared that way. We were happy to investigate the situation and I'm glad it is now resolved.' This was - as Mike seems to think - not a coincidence, but bad customer service. The fact this was within their 42 day cover scheme - as he seems to think - is irrelevant, considering it was Cardyard who sold me a gift card with nothing on it. £1 credit - as he seems to think - is hardly covering my postage cost, considering I plan to never use their service again, nor is it adequate compensation for accusing me of fraudulent activity. And, finally, accusing a customer of fraud is without doubt a sign of a company lacking care, commitment and decent customer service. Do not use Cardyard, it is certainly the worst experience I have ever had with a shop.”

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Posted 7 years ago

Thank you for your review Avigail. My understanding of what had happened is that we were able to resolve the issue within an hour and you were able to contact us directly by phone. We did everything to solve this immediately as Customer Service is high priority within our company. You should now feel confident that all your purchases are protected by our guarantee. Thank you for using Cardyard and we would like to see you back in the future. Kind regards, Lea Knobbe – Head of Operations.

Posted 7 years ago

“Great, quick and personal service. Highly recommend.”

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Posted 7 years ago

Thank you for your review Andy and using Cardyard. We hope to welcome you back in the future. Regards, Lea Knobbe

Posted 7 years ago

“I like the idea of still being able to get discounted iTunes cards/codes”

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Posted 7 years ago

Thank you for your review and using Cardyard. Please keep checking as we receive on a regular base iTunes cards. Best wishes, Lea

Posted 7 years ago

“I received an e-mail telling me Tesco cards were available. I bought two, and they arrived the next day. Brilliant service.”

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Posted 7 years ago

Thank you for using Cardyard Maggie. We are looking forward seeing you soon again. Best wishes, Lea

Posted 7 years ago

“It was my first time using CardYard, great service and I received my gift card quickly & for a good price. I will definitely use them again in the future.”

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Posted 7 years ago

Thanks for trying Cardyard and I'm very pleased it worked well for you. We look forward to welcoming you back soon. Best wishes Mike

Posted 7 years ago

“Excellent service would use again”

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Posted 7 years ago

Thank you for your custom and for your understanding when one of the codes was incorrect. I'm glad we could fix it quickly and we look forward to seeing you back on Cardyard soon. Best wishes, Mike

Posted 7 years ago

“Superb way to sell unwanted gift cards. Really efficient and easy process.”

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Posted 7 years ago

Thanks again Rebecca. Best wishes, Mike

Posted 7 years ago

“I sent my gift cards to Cardyard on a Monday and received payment from then by that Friday. I am super happy with the whole process and outcome.”

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Posted 7 years ago

Thanks for your review Rebecca. We are very happy to have you as a customer and I hope we see you back on Cardyard soon. Kind regards, Mike

Posted 7 years ago

“Very smooth and quick transaction from start to finish, will certainly use again, thank you!”

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Posted 7 years ago

Thanks for sending us your unwanted gift card and we look to your next visit to Cardyard. Regards Mike

Posted 7 years ago

“Great service and saving!”

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Posted 7 years ago

Thanks for your custom, and your flexibility when an incorrect code was sent. We really appreciate your positive review. Kind regards, Mike

Posted 7 years ago

“Great service every time.”

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Posted 7 years ago

Thanks for your repeat custom John and for leaving a review. Best wishes, Mike

Posted 7 years ago

“Fantastic service and payed fairly quick.”

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Posted 7 years ago

I'm glad Cardyard worked well for you Joseph. Thanks for using Cardyard and for leaving a review. Regards, Mike

Posted 7 years ago

“Great company, fast efficient service. Will Def. Use again.”

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Posted 7 years ago

Thanks for sending us your unwanted gift cards Paul, and for leaving a review. We look forward to seeing you on Cardyard again. Regards, Mike

Posted 7 years ago

“Great to deal with and smooth transaction.”

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Posted 7 years ago

Thanks for making a purchase on Cardyard and I hope we can get more similar cards in future. Regards, Mike

Posted 7 years ago

“Responsive customer support”

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Posted 7 years ago

Thanks for leaving a review, and for using Cardyard. Regard, Mike

Posted 7 years ago

“Very happy with the price they offered. Was made even eaiser with the pre-paid envelope. Would use again!”

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Posted 7 years ago

We're glad you came to Cardyard Chris, and we look forward to your return. Regards, Mike

Posted 7 years ago

“They made the transaction go through very smoothly with no problems at all”

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Posted 7 years ago

We liked getting your gift card Sue. Thanks for sending it and thanks for your review. Best wishes Mike

Posted 7 years ago

“Such a straightforward procedure. Sent gift card and received e-mail confirming arrival. Payment made within a few days, so excellent service all round.”

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Posted 7 years ago

Thanks for leaving a review Donna. We are so glad it worked well for you and I hope you use Cardyard again soon. regards, Mike

Posted 7 years ago

Cardyard is rated 4.7 based on 1,809 reviews