Cardyard Reviews

Name: Cardyard
Address: 6 Lyndhurst Road, ,, Exeter
Rating: 4.74

4.7 Rating 1,773 Reviews

95 %

of reviewers recommend Cardyard

Company Reviews

Metrics

Info

4.7

Based on 1,773 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

01392 580 988

Email:

info@cardyard.co.uk

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Cardyard 5 star review on 18th October 2024

Kevin N

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've bought a total of 77 vouchers from Cardyard over the list 3 years. Only ever had a problem with one large value Amazon voucher which would not work. They responded quickly, sorted it out and gave me a full refund within a few days. Always get the vouchers quickly. Very pleased, will certainly continue to use them.”

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Posted 7 months ago

We really appreciate your positive review Paul, and thanks for your custom over the last 3 years. Kind regards, Mike

Posted 7 months ago

“So saved some money. So we're starting really well. Delivered super quick. Also good Had a problem with a card. It was invalid. They investigate gave me my money back no issues. Also good as it was nice and simple. Would recommend. Hopefully no one else has little issues like I did as it saved me a fortune on PlayStation credit 😀😀 was 17% which is best about”

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Posted 7 months ago

Thanks for your positive review Peter. It is unusual to have a problem with a card, but that's what we are here for. I look forward to seeing you back on Cardyard. Best wishes, Mike

Posted 7 months ago

“Good customer service. Decent discounts, service is easy to use.”

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Posted 7 months ago

Thanks for your review Neil, and for your 4 years as a customer. Best wishes, Mike

Posted 7 months ago

“Great service, easy to get a quick voucher if needed asap. I had one stuck voucher, which was the refunded 4 months later. (Double purchase and I suspect it was a system bug)”

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Posted 7 months ago

Thank you for your positive review and for using Cardyard the last 9 months. You had part cancelled an order last year which we discovered hadn't been properly refunded during a quarterly reconciliation so we then sent the refund to your payment card. It was an error and won't happen again. Thank you for your understanding. Kind regards, Mike

Posted 7 months ago

“Great offers, good choice of cards. Simple to order and rapid confirmation. Recommended”

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Posted 7 months ago

Thanks Karen, for leaving your positive review of Cardyard, and for your recommendation. Its great to hear our service works well for you. Kind regards, Mike

Posted 7 months ago

“Very good for savings”

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Posted 7 months ago

Nice to hear from you Suman, and thanks for your positive review. Best wishes, Mike

Posted 7 months ago

“Have been using the site for a while now and have nothing but the utmost praise for them. Works all the time. Thank you”

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Posted 7 months ago

That's a lovely review Subash, thanks very much for your 4 years on Cardyard and we really appreciate your positive feedback. Kind regards, Mike

Posted 7 months ago

“Great services”

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Posted 7 months ago

Thanks for your positive feedback. Best wishes, Mike

Posted 7 months ago

“Transfer created March 11, 2024 11:31:09 GMT Refunded March 11, 2024 Transfer #995745829 Refunded to Name: CARDYARD LTD Reference P1AE70A This is all the information about the funds returned to CardYard They are trying to defraud me, trying not to pay me, when they paid me the money worth £448.9, and my bank returned the money to Cardyard, this must have happened since 11/03/2024 and since that date I have been trying to contact Cardyard and no one replies, it is very bad support. I am upset and afraid that I will be a victim of a scam. I just want them to send my money back but they say that they did not receive the money when the money was returned from the bank. I am sure that the bank returned the money. I contacted the bank and brought the invoice. And confirming the return of the money. I sent the documents to CardYard support yesterday, but they never respond to my messages. CardYard also deactivated my account on their site after the previous review I wrote on trustpilot. I don’t want to write this publicly, but support left me no choice. I don't want to tarnish anyone's reputation, but I advise this site to improve their support. They are not cooperative at all. They make you feel like you are working for them like a slave. I want my money and I have no problem hiring a lawyer and filing a case on this site and losing ten times this money in exchange for closing it. This site, I want my money!!!!”

Helpful Report

Posted 7 months ago

We have found out that the bank account you asked us to pay into was created in the name of somebody who had their ID stolen and it was not created by them but by somebody pretending to be them. This caused the individual a lot of hardship over the years as they received demands from credit card accounts created in their name demanding payment for purchases made by somebody else. There is scamming going on here, but not by us!

Posted 7 months ago

“I've purchased 10+ gift cards for different shops, all received within a few minutes of payment and worked when making my purchases. I always check for vouchers if I'm making a purchase and I've recommended Cardyard to friends and family.”

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Posted 7 months ago

Thanks for taking the time to leave a positive review, and its great to hear of your experience and that Cardyard woks well for you. Thanks very much for recommending us to your friends and family too. Best wishes, Mike

Posted 7 months ago

“Great company”

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Posted 7 months ago

Thank you for your positive review. Best wishes, Mike

Posted 7 months ago

“I've used cardboard for a few years and always going it excellent in providing me with great discounts on cards covering a range of providers I or my family use regularly. So far there haven't been any hitches with card use, always straightforward and representing great value for money. The app works really well and if there are ever any questions the on line chat gets a prompt useful response( not real time but within an hour to four, time of day dependent,which is fine) , So my rating reflects my lived experience with this company. The discounts are great, varying between suppliers but most I use the between 3%( Amazon)-15%( Pandora) off direct from supplier prices. Thanks Mike, keep up the great work.”

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Posted 7 months ago

Thank you for your many purchases over the years and for your helpful cooperation with the support team. We really appreciate your positive review and encouraging words. Best wishes, Mike

Posted 7 months ago

“Really useful”

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Posted 7 months ago

I'm glad you find Cardyard useful Zoe and thanks for leaving your positive review. Kind regards, Mike

Posted 7 months ago

“It’s great, quick and reliable, and can often get a giftcard at a discount, sometimes availability for certain brands is low but for the biggest websites/brands such as Amazon there’s always giftcards around and they reach your email in a couple of minutes, easy way to save a little!”

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Posted 7 months ago

Thanks so much for your positive review Umang and I'm really pleased our site and service works well for you. Our supply comes from the public so isn't as reliable as we'd like for some brands, but there are others where there is lots of availability. Best wishes, Mike

Posted 7 months ago

“Rubbish company won’t help me complete the id check. It “failed” and apparently I don’t live at the address. Offered to provide any information even send a pic of my front door but they just ignore me on chat. Sold £800+ of gift cards already (still not been paid and as mentioned no reply from customer service so probably a scam)”

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Posted 7 months ago

You supplied high values of cards so we asked for ID but were unable to verify it. You offered other ways of completing the ID check but they were not acceptable I'm afraid.

Posted 7 months ago

“Sacam Don't you want to compensate me for the £50 that you fraudulently took from me in the first place? There was no balance in it. This is a scam.”

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Posted 8 months ago

You were refunded 2 days after you raised the issue.

Posted 7 months ago

“Great discounts on gift cards and good customer service to deal with any issues. Highly recommended.”

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Posted 8 months ago

Thank you for your positive review Richard, and for highly recommending our site and service. Best wishes, Mike

Posted 8 months ago

“Hi, The whole process of buying and sellign is simple and secure. Has beensuing this for thre last 2-3 mths and saving a good amount on all my shopping.”

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Posted 8 months ago

Thank you for leaving your positive review Raj, and for your custom these last few month. I look forward to continuing to see you on Cardyard. Best wishes, Mike

Posted 8 months ago

“So far all is good. I have bought a Costa and a Tesco card and they both worked easilly.”

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Posted 8 months ago

Thats good to hear John. Thanks very much for leaving your review, we really appreciate it. Best wishes, Mike

Posted 8 months ago

“Bought an Amazon gift card and used it immediately with no problems.”

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Posted 8 months ago

Thats good to hear Kerry. Thanks very much for leaving your review, we really appreciate it. Kind regards, Mike

Posted 8 months ago

Cardyard is rated 4.7 based on 1,773 reviews