Cardyard Reviews

Name: Cardyard
Address: 6 Lyndhurst Road, ,, Exeter
Rating: 4.74

4.7 Rating 1,800 Reviews

95 %

of reviewers recommend Cardyard

Company Reviews

Metrics

Info

4.7

Based on 1,800 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

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Phone:

01392 580 988

Email:

info@cardyard.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great vouchers and really easy to use”

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Posted 2 years ago

“Excellent, safe, reliable service from Cardyard. Though there might not always be cards available to purchase, it's always worth checking out before making a purchase (large or small!).”

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Posted 2 years ago

“This is my second time selling with Card Yard and unfortunately I was a victim of fraud using their service the second time round. I listed a £50 Amazon voucher which was sold almost immediately. Unfortunately however, Card Yard contacted me once purchased stating the buyer reported the voucher as already redeemed. This was impossible as I had only scratched off and revealed the card number to list on Card Yard (nobody else had access to this information). I challenged Card Yard on this stating that surely they had checked the balance of the card before selling on (as stated as one of their due diligence checks on their website), therefore proving the card was only redeemed after purchase. They responded they don’t carry this out for Amazon vouchers, as once redeemed you can’t sell them on (this makes you wonder why they allow the selling of Amazon vouchers in the first place when the seller is wide open to fraudulent purchases). They claimed the buyer had sent them proof the card had not been redeemed against their account (presumably using a screenshot of the email used to purchase the card), equally they have no evidence to show the buyer hadn’t simply used the card elsewhere on another account, claimed it was redeemed and then asked for their money back. There is literally nothing in place to stop buyers purchasing Amazon vouchers, redeeming them against a friend’s account, sending a screenshot of their own account (showing nothing has been redeemed) and then asking Card Yard for their money back - leaving you without your voucher or your money. Card Yard were no help at all, and just said “contact Amazon”. Amazon won’t refund the money even if you still have the card, packaging etc. unless you have the original store receipt (but why would you if you have been gifted a voucher?) and in the interests of GDPR, will not disclose the email address it has been redeemed against. So I’ve effectively lost £50 using Card Yard’s service, which I was drawn to in the hopes their platform was secure and had appropriate seller protection in place. Unfortunately however, in the instance of Amazon vouchers, there is no seller protection in place, and Card Yard are effectively relying on the goodwill of buyers to not redeem your card elsewhere and claiming it’s already used. Therefore these vulnerabilities make it no safer than eBay, Gumtree etc. so don’t be fooled. Any fraudsters out there hoping to make easy, unchallenged money - this is it!”

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Posted 2 years ago

I believe you Joe. I've reviewed this and the buyer was identified as a fraudster last week and we were in the middle of sorting out payment for your card. It's extremely rare for this to happen and our process is usually foolproof but in this instance it took longer than normal to resolve. You say you were a victim of fraud the second time around, but you had successfully sold a card on our platform before, so this is the first time you have had a problem. I'm sorry you had this unfortunate experience but we haven't had an issue like this since we brought in the new process. Best wishes Mike

Posted 2 years ago

“I sold my first 3 on here perfect got money exactly when they promised 2 weeks”

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Posted 2 years ago

Thank you for taking the time to leave a review.

Posted 2 years ago

“I bought many discounted gift card here, the service is reliable.”

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Posted 2 years ago

Thank you for leaving a review Xianglin.

Posted 2 years ago

“I only found the site 2 weeks ago but have already used it to buy cards 3 times and each time worked very smoothly.”

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Posted 2 years ago

Thank you for leaving a review John, it's good to hear you've found using our service and cards has been a good experience

Posted 2 years ago

“I bought nearly a hundred cards from Cardyard and their service and customer service is good - BUT what you are not told is that some individuals sell the card and then go on to use it, so you may have a nasty surprise when you learn that the value of the card has disappeared. It happened to me last week in Morrisons as the balance of the card had vanished (and to make things worse Morrisons do not show which gift card you have used, e.g. the last four digits) so I had to email Morrisons and ask for the detail of the expenditure, then contact Cardyard and provide my details... Not sure this is worth the savings (at least with Morrisons. With Amazon, at least, you can apply the balance to your account immediately). So, Buyer Beware...”

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Posted 2 years ago

Hi Gianmarco, the gift cards on Cardyard are unwanted gift cards from members of the public. Unfortunately, sometimes there are problems with cards to which our customer service team will always investigate to try and get to the bottom of what has happened. Thanks to the investigating you did yourself, we were able to instantly refund you for what had happened. Our team are there and happy to contact retailer to find out what has happened, so you dont need to spend your time doing it yourself.

Posted 2 years ago

“They deliver on what they promise. Very efficient way of getting rid of cards you don’t need.”

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Posted 2 years ago

Thank you for taking the time to leave a review.

Posted 2 years ago

“Was buying from Amazon so went to Cardyard first for some discounted Amazon gift cards, uploaded them quickly to my Amazon account and hey presto, money saved!”

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Posted 2 years ago

Thanks for leaving a review Gordon, buying Amazon cards on Cardyard is a good and simple way of saving money on your purchases!

Posted 2 years ago

“Excellent service, ive been using this site for years! Hardly ever had an issue but when i have, you actually speak to a person and its sorted straight away, perfect. Highly recommended”

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Posted 2 years ago

Thank you for taking the time to leave a review. Sometimes cards do have problems but we will get to the bottom of it. Thank you for recommending us too.

Posted 2 years ago

“Best rates for your giftcards at 90% back. Something others rarely do. Super nice customer service and getting everything done swiftly. Saving me little bits of my money.”

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Posted 2 years ago

Thank you for taking the time to leave a review Nana.

Posted 2 years ago

“Very impressed that this service is available. I tried to sell an unwanted gift card via Facebook to no avail, however Cardyard allowed me to upload with relative ease. Yes, the delay to obtain credit is a bit annoying, but once it arrived on the date promised, I went and purchased a gift card to my liking...which came through instantly. I will definitely be using this service again. Thank you.”

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Posted 2 years ago

Thank you for leaving a review Alan, it's good to hear you're impressed with the service. Payment is 2 weeks after the card has sold, this is in place so that it gives the buyer enough time to redeem the gift card and so that if there are any problems, they can be reported within time for our team to get it sorted. That way the transaction is secure for both sellers and buyers.

Posted 2 years ago

“I Had a few iTunes vouchers that I would never use & wanted a simple way to sell them found Cardyard I had heard of before but had never used followed the instructions on how to sell and send voucher Info to them 14 days on different occasions paid on time I've bought a voucher as well no hassle will be a regular customer well done cardyard”

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Posted 2 years ago

Thank you for leaving a review Jezzav. Payment is 2 weeks after the card has sold, so if a card does take longer this is going to mean your payment will be 2 weeks from that day, but we always keep the estimate pay date, up to date.

Posted 2 years ago

“Very easy to sell or purchase gift cards to save yourself some money. I purchase cards on a regular basis. Good support too if you need it. I have never had a problem in using the gift card codes that are emailed. Have purchased actual cards too.”

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Posted 2 years ago

Thank you for leaving a review on your buying experience Keith. It's good to hear you find our customer support good, I will pass the comments onto the team.

Posted 2 years ago

“Since my corporate discount card company stopped issuing Amazon gift cards, I had given up hoping for Amazon discounts. Then I discovered Cardyard and now buy everything on Amazon with a 3% + 2% discount. Excellent, quick delivery and service.”

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Posted 2 years ago

Thanks for leaving a review Peter, all the savings for Amazon gift cards certainly adds up.

Posted 2 years ago

“All processed very smoothly. I sold my gift card and that was quite straightforward, then then the purchase of the new gift card was too. I will definitely use the site again should I get an unwanted gift card, and may just buy new ones anyway, as there are good discounts to be had.”

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Posted 2 years ago

Thank you for leaving a review on your selling and buying experienced Joyce. It's good to hear you found the process straightforward.

Posted 2 years ago

“Fantastic customer service and great savings!”

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Posted 2 years ago

Thank you for leaving a review Ronak.

Posted 2 years ago

“I’ve been using Cardyard for years. Great way to save money and the customer service is exemplary.”

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Posted 2 years ago

Thank you for leaving a review and for your continued custom Eric.

Posted 2 years ago

“Good website, the only thing that missing is to be able to mark on website the gift card that you spent already, because when you buy many gift cards and use some of them is hard to remember witch one is still available and witch are used.”

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Posted 2 years ago

Hi Mihai, thanks for leaving a review. I will pass the feedback onto our team.

Posted 2 years ago

“I thought I would try this service to sell my unwanted gift cards as I get so many from different survey sites.What a pleasure it was surprising me how quickly my cards sold and prompt payment on the date it was expected a tremendous service. Thank you so much will be using you regularly now.Solved a problem instead of building large credit balences on various sites especially Amazon cardyard has solved my problem.”

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Posted 2 years ago

Thank you for leaving a review Stephen. It's great to hear about your experience of selling your unwanted gift card.

Posted 2 years ago

Cardyard is rated 4.7 based on 1,800 reviews