Cardyard Reviews

Name: Cardyard
Address: 6 Lyndhurst Road, ,, Exeter
Rating: 4.74

4.7 Rating 1,774 Reviews

95 %

of reviewers recommend Cardyard

Company Reviews

Metrics

Info

4.7

Based on 1,774 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

01392 580 988

Email:

info@cardyard.co.uk

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Cardyard 5 star review on 18th October 2024

Kevin N

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A great service, after I sent my voucher codes on through emails it then only took 12 days to have the money paid into my PayPal account. Really pleased with the service as I didn’t know how long it would take to verify the codes then send the money. I feel happy with the amount I got for the vouchers and I will be using the company again soon with more vouchers to exchange into PayPal money.”

Helpful Report

Posted 6 years ago

Thank you for taking the time to write this review Rhiannon. I am pleased to read that the discount you received for your cards and the time frame in receiving the payment was acceptable to you. Regards, Lea

Posted 6 years ago

“Envelope received and arrived within days of applying to sell the card. Verification and money followed within the time stated. Reliable and prompt service, good value for unused cards”

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Posted 6 years ago

Thank you for taking the time to write this review Stuart. I am pleased to read that the process of receiving the pre-paid envelope till verification and payment of the cards was done in the time stated. Regards, Lea

Posted 6 years ago

“Great service, much needed for all the gift cards that you know you’ll struggle to use! We opted for the cash option, which although meant we got less overall still seemed the best deal for us. Sold around 8-9 gift cards in total. Easy to upload details of each card onto the website and fairly quickly got the money in my account. Only issue was how CardYard split our cards into two meaning we received a split payment across a couple of weeks (not a problem as such but no explanation given as to why this happened - hence the 4* rating).”

Helpful Report

Posted 6 years ago

Thank you for taking the time to write this review Estelle. We have taken on board regarding the split of your cards, indeed something that needs to be clearer for the customer. I am pleased, however, that you were overall happy with the service provided. Regards, Lea

Posted 6 years ago

“Good correspondence”

Helpful Report

Posted 6 years ago

Thank you for taking the time to write this review Dawn. I am pleased to read that the communication throughout met your expectations. Regards, Lea

Posted 6 years ago

“At first I was dubious of using Cardyard as they are not as established as other hurt card selling websites out there, but they were the only ones who accepted the gift cards I wanted to sell. I need not have worried, it was quick and easy to input my gift cards details and they kept me informed of when my cards arrived, were approved and when the money was put into my account. I couldn’t recommend the service more, am a very happy customer and will be returning in the future 😊”

Helpful Report

Posted 6 years ago

Thank you for taking the time to provide us with your feedback. I am pleased to read that the whole process of selling your cards to Cardyard, the communication during the process and receiving the payment was a pleasant experience throughout. We are looking forward welcoming you back in the future. Regards, Lea

Posted 6 years ago

“Quick and efficient service to cash in unwanted gift cards”

Helpful Report

Posted 6 years ago

Thank you for your time to provide us with your feedback. We are happy to provide a service where you can exchange your unwanted gift cards for cash. I am pleased to read that the service you received was quick and efficient. Regards, Lea

Posted 6 years ago

“It was easy to use and paid out as indicated. Excellent.”

Helpful Report

Posted 6 years ago

Thank you for taking the time to write this review Nigel. I am pleased to read that our service was easy to us and that the release of payment was done as indicated. Regards, Lea

Posted 6 years ago

“Took too long to sort out getting the money I was owed.”

Helpful Report

Posted 6 years ago

We can understand your frustration. It is very unusual for us to have the issue we had with you. We've changed the way we process cards to account for any such issues in future. Should a similar problem befall us again, we will be in a much better position to respond.

Posted 6 years ago

“Easy way to sell unwanted gift voucher. Very smooth and quick service”

Helpful Report

Posted 6 years ago

Thank you for taking the time to write this review Vanessa. I am pleased to read that the process from selling your gift voucher was smooth and quick. Regards, Lea

Posted 6 years ago

“Simple to use, good price offered, service as promised. Will gladly use again!”

Helpful Report

Posted 6 years ago

Thank you for taking the time to provide us with your feedback. I am pleased to read that our service, including the price offered for your voucher, met your expectations. Regards, Lea

Posted 6 years ago

“I have used Cardyard a few times now and they have been excellent, I only had a slight problem with my last purchase where I couldn`t get my iTunes voucher code to work, but I used live chat and my problem was resolved quickly, they apologised and said there had been an error with the code sent, they sent the new code and it worked straight away. I`m very happy with their service. I use them for iTunes vouchers and I have saved money by using their service. They definitely seem to give the best discounts for my needs and I will continue to use them in the future.”

Helpful Report

Posted 6 years ago

Thank you for taking the time to provide us with your feedback. I am pleased to read that in spite of being sent a code with an error, our customer service team quickly responded and resolve this for you in a timely manner. Regards, Lea

Posted 6 years ago

“I was lucky enough at work to be rewarded with a significant amount of gift cards for a well known online retailer. Amazingly the item I would have spent my generous vouchers on was not available so I began to investigate options of selling my gift cards and making my purchase elsewhere. I looked at a number of companies and decided that Cardyard was the one for me. I have to be honest, I was nervous about sending my gift cards off in the post (special delivery) to a company I have never used before and with friends and colleagues voices ringing in my ears....."be careful, you can't trust companies like that" etc etc I was a little bit on edge. The gift cards were delivered the following day by 1pm and I received an email from Cardyard the day after delivery to confirm receipt. I assume this is because the delivery was to a PO Box rather than an office address but the one day delay did nothing for my nerves! Shortly after I had an email to say the cards were being verified then another email five days later to confirm they were all OK and payment would be sent to me. Three days later I had the remittance advice email and the money was in my bank account. All in all a very simple, fast and efficient service and one I would use again and be happy to recommend to others. Would I like to have been offered more money for my gift cards.... of course, who wouldn't, but I realised that I can also buy from Cardyard vouchers for the retailer I need at a discounted price so I can offset some of the loss. Ultimately I've got cold hard cash in my bank account which I am free to spend where I want as opposed to sitting on gift cards for months and months and potentially letting them go to waste. Cardyard, you made me happy!”

Helpful Report

Posted 6 years ago

Thank you for taking the time to provide us with your feedback. I am pleased to read that in spite of initial hesitations and concerns, you decided to choose for Cardyard to sell your vouchers and that the whole process met your expectations in a positive way. Indeed when shopping at Cardyard, it can save you quite some money at your favourite retailers or by selling your vouchers it simply gives you cash as and when needed. Regards, Lea

Posted 6 years ago

“Cardyard have great customer service. I have had a couple of vouchers which have been used and a refund has been issued straight away with no questions. I have bought about 30 gift cards so far and continue to check for new stock as they offer the best price for the buyer!”

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Posted 6 years ago

Thank you for taking the time to provide us with your feedback. I am pleased to read that our after sales service met your expectations. Our stock is on a daily base replenished so worth keeping it checking. Regards, Lea

Posted 6 years ago

“Must admit I was very reluctant to send £500 of vouchers in the post! But was kept up to date as soon as they arrived, as soon as they had been validated and payment came very soon after! Will definitely be using them again.”

Helpful Report

Posted 6 years ago

Thank you for taking the time to write this review Lewis. Sending £500 worth of vouchers is indeed not an easy decision to make however I am pleased to read that our communication channels kept you informed promptly and that payment was received in a timely manner. Regards, Lea

Posted 6 years ago

“Used before. Excellent service again.”

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Posted 6 years ago

Thank you for taking the time to provide us with your feedback. I am pleased to read that our service met your expectations on several occasions. Regards, Lea.

Posted 6 years ago

“Wonderful service! I have sold several e-vouchers to them and they always keep me updated about the status of the transaction and never fail to pay in a timely manner. Hassle free and user friendly. Will keep doing business with them. Thanks Cardyard!”

Helpful Report

Posted 6 years ago

Thank you for taking the time to write this review Sandra. It is very important to us to keep the customer informed all the way including payment in a timely manner. I am pleased to read that the whole experience was a positive one. Regards, Lea

Posted 6 years ago

“The process was really simple and everything was laid out clearly. I sent the card via tracked postage as well just incase of any losses and so I was covered. Brill service, kept updated each step of the way as well. 10/10!”

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Posted 6 years ago

Thank you for taking the time to provide us with your feedback. I am pleased to read that the whole process from selling your gift card, was a positive one. Regards, Lea

Posted 6 years ago

“I wish I'd found out about Cardyard earlier - the number of gift cards I've been given over the years for shops I don't use!”

Helpful Report

Posted 6 years ago

Thank you for taking the time to provide us with your feedback. Cardyard is a great place to sell unwanted gift cards and I am pleased to read that it has been a positive experience to you. Regards, Lea

Posted 6 years ago

“Was really surprised and delighted that i got my last ordered delivered much quicker than expected. Thank you”

Helpful Report

Posted 6 years ago

Thank you for taking the time to write this review Anna. I am pleased to read that you were delighted that your last order was much quicker delivered as expected. Although we rely on Royal Mail to deliver our mail, Cardyard always ensures that the customers get their purchases by return. Regards, Lea

Posted 6 years ago

“I always check Cardyard before making any purchases. Great prices and fast delivery”

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Posted 6 years ago

Thank you for taking the time to write this review Julie. I am pleased to read that the prices offered by Cardyard meet your expectations. Cardyard always ensures that gift cards are delivered promptly whether by email or mail. Regards, Lea

Posted 6 years ago

Cardyard is rated 4.7 based on 1,774 reviews