Carbeth Plants have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Very small for the price
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- Anonymous
“
Good price, good plants, amazingly quick delivery
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- Philip G
“
Great website to navigate, and good selection of plants at a competitive price.
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- Caroline R
“
Lots of choice. Very happy with communications and delivery options.
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- Louise F
“
When I saw this cute lil tree I knew I had to get one for my studio this Christmas! Delivery was fast with great communication, and it arrived looking fresh and lively! I'm going to be making this lil number my pride of place throughput the year and in years to come!
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- Lawrence C
“
Easy to order. Quick delivery. Lovely tree. Very good service 😃
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- Julie H
“
Contacted trading standards about these clowns and false advertising but was told as long as they offered a full refund they have done everything right, this doesn't take in to account they had my money for 8 weeks gaining interest and didn't put my order to one side / reserved.
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- Lee S
“
Not to mention, the tree was an entire foot shorter than it was meant to be! Only 4ft tall! I expect a refund for the difference of price between a 4ft and 5ft tree as I was truly scammed! I sent photo evidence with a measuring tape.
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- Victoria A
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Not picking up the phone have tried 8 times as I want a refund
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- Anonymous
“
Purchased a 'Diamond Wedding Rose' for family members using the online service. Delivered on time and can't wait to see it bloom next year. Helpful that Carbeth Plants say in the description that due to the time of year, the rose will not be in flower and will be cut back.
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- Anonymous
“
Easy to order. Quick delivery. Lovely tree. Very good service 😃
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- Julie H
“
Great delivery service - tree quite small but we hope it will grow and sustain for next year and years to come
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- Anonymous
