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Car Parts 4 Less Reviews

4.5 Rating 90,972 Reviews
89 %
of reviewers recommend Car Parts 4 Less
4.5
Based on 90,972 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 80%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Car Parts 4 Less Reviews
Bad service it was click and colect and I waiting 30 min to colect even it not was nobody in front of me
Helpful Report
Posted 2 weeks ago
Ordered front and rear discs and pads for my Tuscon, had my mechanic friend come to fit them and the rear set were totally the wrong discs and pads, so be careful when ordering and double check them when they come.
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Posted 1 month ago
Again continuing to have my order which is a click and collect paid for in advance not ready upon my arrival. I can see the warehouse picker what looks to be like picking the order whilst I wait outside. The picker even could not even find 1 of the items for a while. You need to get this right have click and collect orders ready for collection not pick the order on customers arrival.
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Posted 1 month ago
Utter shambles. Advertising a car part and receiving a completely different one. Except when I took it back. They both had the same part number so they were offering a good quality part but fobbing you off with a basic part for the same price. Was forced to spend over double what I initially paid to get the next best one. Never again
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Posted 1 month ago
items not received had to chase after long delay post delivery due date refund issued despite requesting items items purchased on price offer, so refund meant loss of discount on any re-order/purchase highly inconvenient as items required to complete work on car for MOT
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Posted 2 months ago
Ordered in stock parts Jan 31st after repeated calls and chasing up no tracking info available parts finally delivered by Europarts on 10th of Feb not had a problem before hopefully a one off
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Posted 2 months ago
Click and collect from Wigan was an extremely slow process. 45 minute wait with a total of 3 people in the queue. I wouldn’t advise using click and collect at this store if you are restricted on time.
Helpful Report
Posted 2 months ago
Not happy. Typed my reg into cp4less and ordered a rear wiper. Ordered click and collect from lenton lane industrial road. Wasted time taking it back and then getting charged extra for right part. Not sure if just sales tactic.
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Posted 2 months ago
The issue is picking up parts from Euro Car Parts. Why is there only 1 person working the counter? This has been at both Milton Keynes & Northampton. Always a line to the door, last time waited 30 min to just collect the part I ordered the day before. Very bad service, getting as bad as Halfords!
Helpful Report
Posted 3 months ago
Wait, nearly 1 hour for my part someone had an accident and the manager left the shop
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Posted 4 months ago
I waited almost an hour for the filter to be brought to me from the warehouse.
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Posted 4 months ago
You gave me the wrong parts after I provided my reg number
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Posted 4 months ago
Only 1 person at check out big queue. Click and collect not ready. Wrong part given.
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Posted 5 months ago
Ordering OK but the local pickup took 40 minutes because of the que
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Posted 5 months ago
Took 45 minutes from entering the store to collect a parcel. Never waited that long for any purchase let alone just a collection. 6 customers waiting, 1 person on the till, who kept dissappearing to check things. Didnt have 45 minutes to waste on a collection and will not be ordering again. Product itself is good as of now.
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Posted 5 months ago
Lies about fitting parts
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Posted 6 months ago
I ordered breakpad for my bmw 5 series car and confirmed that it is the right one . When i went to mechanic shop for replacement they said its bigger and definitely wrong size , i checked myself with the old one. They have to order new one while car was stuck on the ramp for fixing , delivery arrive after 1 hours which cost me most in their labour as car was bound. Not happy with it and still need to return in other town for refund.
Helpful Report
Posted 6 months ago
Don't ever visit they sell you parts with box ripped when you go for refund they don't take it back I left it in the store in Croydon as they won't take what they sold me back still no refund. Don't waste your time and money Refund is impossible Refund still has not come Customer service rude in Croydon branch very poor they should train Their staff how to speak to people before even doing anything else lady was like next customer please and am standing there with my issue not even resolved no apology not a single smile very moody.
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Posted 6 months ago
Was supplied a faulty part, submitted an online complaint, no response. Subsequently bought the part elsewhere, from the same manufacturer, at half the price ! Should be named Car Parts 4 More
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Posted 6 months ago
Very bad couldn't make collection and it was marked as collected when it was not and nobody is helping me sort it now
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Posted 6 months ago
Car Parts 4 Less is rated 4.5 based on 90,972 reviews