Canoe and Kayak Store Reviews

Name: Canoe and Kayak Store
Address: Unit 8 Damery works, Woodford, Unit 8 Damery works, Woodford, Gloucestershire
Rating: 4.95

5.0 Rating 930 Reviews

99 %

of reviewers recommend Canoe and Kayak Store

5.0

Based on 930 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01454261058

Email:

sales@canoeandkayakstore.co.uk

Location:

Unit 8 Damery works, Woodford,
Unit 8 Damery works, Woodford
Gloucestershire
GL13 9JR

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Canoe and Kayak Store 5 star review on 10th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good price for a quality item, and very quick delivery”

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Posted 2 years ago

“I never leave reviews however I felt I really should this time. My wife our youngest daughter and I travelled to canoe & kayak store on Saturday to have a look around, and to gain some knowledge on dry suits and other kayak gear, paddles etc. Richard who I believe is the owner was very very helpful and took the time to talk to me about advantages/disadvantages of a dry suit over separate dry gear. I tried on 4 different suits and thanked him at no time was he pushy or overly trying to push me in a certain direction. After over anhour in the store I thanked him and told him I had a lot to think about and weigh up. I would happily have spent longer just looking around but had a 45 min drive home to pick up our eldest daughter. Once home I made a decision and ordered the suit I felt fitted the best, from Canoe & Kayak of course! It was delivered the next day, can’t wait to try it out and get in the store again. Thank you Richard Gareth”

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Posted 2 years ago

“I am so pleased with the items I bought from Canoe & Kayak. There was a little mixup with my second order, but the C&K dealt with it superbly, which I think often speaks more of a store than when everything just happens automatically. Friendly and knowledgable help always available. Will definitely shop from this store again.”

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Posted 2 years ago

“Brilliant customer service, will definitely use again”

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Posted 2 years ago

“First time I have used the Canoe and Kayak Store...my trolley arrived really fast,with ample progress updates along its journey.I am very impressed with the service..thank you.”

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Posted 2 years ago

“Very comfortable and warm, ideal for paddling in the autumn and winter. Thanks again for Aaron sorting out my order”

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Posted 2 years ago

“Quick turnaround of order and competitive price - 10/10!”

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Posted 2 years ago

“next day delivery and packed within an inch of it’s life (never had a kayak delivered so well packed)”

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Posted 2 years ago

“Ordered two PFD's Prompt service, delivered quickly and great customer service”

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Posted 2 years ago

“Good advice, prompt service and delivery, and useful range of products”

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Posted 2 years ago

“Excellent service.”

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Posted 2 years ago

“Excellent customer service, email communication friendly yet professional. Amazing delivery service.”

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Posted 2 years ago

“Excellent service. Great communication, competitive price and speedy delivery. Thanks very much”

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Posted 2 years ago

“The personal touches that are lost now days are not with these guys 👍 Many thanks I’ll be shopping with you again soon Thanks Paul Johnson”

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Posted 2 years ago

“I phoned for advice about buying a pair of sit-on-top kayaks nearly two years ago. I delayed buying immediately (pandemic; retirement; a house move), but now being much more settled I returned to the plan. I stayed with Canoe and Kayak Store because I remembered how careful and thoughtful the advice had been; once again they gave outstanding service, being friendly and helpful in phone and email communication. Their advice for a couple of sexagenarians returning to the water was spot-on, and the kayaks recommended - Islander Koa- are perfect for us. Delivery was amazingly quick, too, and the whole package - kayaks, paddles, buoyancy aids and kayak carriers for the car - came at a very decent price. Overall, a really impressive company delivering a first-class service.”

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Posted 2 years ago

“Went to the store in person having looked online but decided we needed to try PFD’s on before purchase. Amazing bloke, excellent customer service. Attentive and thorough without ever being obsequious. Incredibly knowledgeable, warm, welcoming and genuinely friendly. Didn’t make us feel like newbie idiots, took time to ensure he really understood what we needed. Didn’t try and upsell us anything, put us under zero pressure. Honestly one of the easiest and most straightforward shopping experiences our lives. Prices extreme competitive, even compared to online only stores.”

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Posted 2 years ago

“Purchased a number of times from the Canoe and Kayak store. Always spot on with stock levels and fast to dispatch. Prices are the lowest I've seen on the net. If ever there's a question they're always very helpful. Thoroughly recommend them as a good retailer.”

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Posted 2 years ago

“Spoke to Richard who was super helpful especially with what type of clothing I should be wearing for my upcoming paddleboarding trip. He was totally honest and not trying to sell me stuff for the sake of it. Thanks Richard 😊 will def recommend to my friends”

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Posted 2 years ago

“Simple to order. Notified quickly of out of stock item. Other item sent immediately. Great communication”

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Posted 2 years ago

“I recently purchased the Railblaza C-Tug Canoe and Kayak Trolley after finding it very well priced at Canoe and Kayak Store. Their communication after the online purchase was excellent, and delivery very quick indeed with the trolley arriving before 8:00am the next morning. I had a follow-up email checking I was happy with the purchase, which is definitely the case. This is the second C-Tug trolley we have bought and can't speak highly enough of them. All in all, very very happy with the service and the product. Will definitely be a repeat customer.”

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Posted 2 years ago

Canoe and Kayak Store is rated 5.0 based on 930 reviews