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Canoe and Kayak Store Reviews

5.0 Rating 954 Reviews
99 %
of reviewers recommend Canoe and Kayak Store
5.0
Based on 954 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Canoe and Kayak Store Reviews
Visit Website

Phone:

01454261058

Email:

sales@canoeandkayakstore.co.uk

Location:

Unit 8 Damery works, Woodford,
Unit 8 Damery works, Woodford
Gloucestershire
GL13 9JR

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Canoe and Kayak Store 5 star review on 20th March 2025
Kloe Greenaway Kloe Greenaway
Canoe and Kayak Store 5 star review on 20th March 2025
Kloe Greenaway Kloe Greenaway
Canoe and Kayak Store 5 star review on 5th February 2025
Gethin Wilson
Canoe and Kayak Store 5 star review on 10th October 2024
Martin Walker
Canoe and Kayak Store 5 star review on 5th July 2024
Elaine Romaeo
Canoe and Kayak Store 5 star review on 11th January 2023
Andrew Balmford
Canoe and Kayak Store 5 star review on 5th October 2021
LEE CLEGG
19
Anonymous
Anonymous  // 01/01/2019
Best customer service ever and next day delivery. Also some gear in stock not available anywhere else.
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Posted 1 year ago
I can only say I have received excellent communication and service on my recent Kayak purchase. I enquired on the lead time for a product expecting an email back within a day or two, instead I had a phone call within a couple of hours telling me if I completed my online order the product would be collected from the manufacturer the following day, and despatched. You cannot better service like this - and all with such competitive prices and free shipping. Win, win, win. Well done Canoe & Kayak Store. You get my future business.
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Posted 1 year ago
Excellent next-day delivery for a great product at the right price.
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Posted 1 year ago
Very fast delivery but unfortunately the trolley will not fit my Feelfree Moken 10 V2 due to the deep cathedral hull. Even with the adaptor rails the manufacturer admits it would not work properly.
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Posted 1 year ago
Excellent service. Friendly staff and competitive prices. I will definitely be using them again.
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Posted 1 year ago
5 Stars for Service! The staff at the Canoe and Kayak store were really helpful to get me some specialist replacement parts for my kayak. It involved liaising with the U.K. manufacturer of the boat to get the parts from the original manufacturer in China. I can't thank them enough for all the time they spent and the trouble they went to to get the bits.
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Posted 1 year ago
Excellent store, next day delivery and competitive pricing.
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Posted 1 year ago
Great service, quick delivery and very well priced.
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Posted 1 year ago
Wonderful store with a huge amount of product knowledge. Just bought my 3rd boat from them and very satisfied.
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Posted 1 year ago
Palm boots ordered at 14.30hrs arrived next day within 24hrs. Excellent service from Ben at the Canoe and Kayak Store. Will shop with them again. Recommended.
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Posted 1 year ago
Purchased a Kayak last summer now recently a SUP on both occasions good advice and guidance for a novice to both sports. Good service SUP arrived next day great fun.
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Posted 1 year ago
I had very good advice on the phone about fitting a compass to the boat and despite long lead times I'd seen elsewhere the boat arrived in store promptly. The store delivered the boat well ahead of the agreed time. Very please overall.
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Posted 1 year ago
Very happy - good pricing & items sent out quickly 👍😀
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Posted 1 year ago
I bought several items from the online store and I found the process from ordering to delivery very smooth and fast. I'm delighted.
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Posted 1 year ago
Great service, kept me up to date with delivery. Kayak arrived well packed, no marks. Would recommend.
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Posted 1 year ago
Good customer service / very helpful and good prices on all products. Been shopping there for several years now with no plans to shop anywhere else.
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Posted 1 year ago
Canoe and Kayak are both knowledgeable and friendly offering great advise and service. I have nought a few times from them including a new kayak and could not fault their enthusiasm and desire to make sure I got the right product for me. Would recommend them to anyone
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Posted 1 year ago
Canoe and Kayak store are the no.1 seller of dry barrels for canoes. They do not charge for this which makes them unique.
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Posted 1 year ago
Bought a pair of thigh straps for SOT. Arrived with 48hrs. Excellent!
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Posted 1 year ago
Another great customer experience, purchased a WRSI current pro helmet and phoned up to asks some advice and if they had the colour and size I wanted as I was on a time schedule. Confirmed yes to both and ensured that it was dispatched the same day ensuring I have it in time for Saturday. Helmet fits perfect and if you’re looking for a great helmet then this is worth the money. Thank you
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Posted 1 year ago
Canoe and Kayak Store is rated 5.0 based on 954 reviews