Canoe and Kayak Store Reviews

Name: Canoe and Kayak Store
Address: Unit 8 Damery works, Woodford, Unit 8 Damery works, Woodford, Gloucestershire
Rating: 4.95

5.0 Rating 918 Reviews

99 %

of reviewers recommend Canoe and Kayak Store

5.0

Based on 918 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01454261058

Email:

sales@canoeandkayakstore.co.uk

Location:

Unit 8 Damery works, Woodford,
Unit 8 Damery works, Woodford
Gloucestershire
GL13 9JR

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Canoe and Kayak Store 5 star review on 10th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great communication, great prices and speedy delivery, wouldn't hesitate to recommend”

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Posted 4 years ago

“Excellent customer service The item I wanted was sadly out of stock but Rosie was a star in keeping me updated and letting me change my order. No complaints and a really lovely company to deal with.”

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Posted 4 years ago

“Good service, and fast delivery”

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Posted 4 years ago

“Great service, quick delivery and helpful after-sales support. Highly recommended”

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Posted 4 years ago

“Great service. Will be using again.”

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Posted 4 years ago

“El anorak para kayak que he pedido ha llegado en perfectas condiciones condiciones. El tiempo que ha tardado en llegar ha sido más rápido que el establecido de antemano. Totalmente recomendable”

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Posted 4 years ago

“Rang store to check out details of a kayak I wanted. Had a useful, informative chat with Aidan and placed my order. This was a Friday, he let me know their policy was not to ship out equipment over the weekend as it would just sit in the parcel depot. Kayak was shipped Monday and arrived Tuesday as promised. It was securely packaged and had no dinks or scratches.Very good service which I would recommend to other users.”

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Posted 4 years ago

“Bought as a present, arrived very quickly. My son says excellent piece of kit and is very happy.”

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Posted 4 years ago

“Excellent quick service”

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Posted 4 years ago

“Absolutely excellent customer service. I had an issue with a purchase (not their fault) and Aaron & Richard solved it as quickly as possible. Would definitely buy from there again”

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Posted 4 years ago

“good communication, helpful, paddle swiftly dispatched (once it arrived from the manufacturer)”

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Posted 4 years ago

“Very helpful, they phoned me to say delivery would take a day or two longer because items were not in stock, but they still came very quickly. Efficient, good price.”

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Posted 4 years ago

“Bought the kneeling pad from you for my dad. He's so pleased with it. The website is really easy for me to use. Delivery was fast.”

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Posted 4 years ago

“I placed an order for a variety of different items, including one currently out of stock. may I also add that I placed this order during lockdown. Despite the challenges, I was kept abreast on the challenges, changes and options available to me. I was kept well abreast of the admittedly slow progress due to issues with international shipping and the complexities of the state of affairs in early COVID19 for Canoe & Kayak. I eventually received all of the items sooner than expected, in great condition and superb quality items all around. Any issue with the items bought from C&K is an issue with the manufacturer rather than C&K, incidentally there were no problems anyway. This was to the extent that I got the impression that C&K seen to carefully as reasonable curate their collection ensuring quality, ergonomics, safety and aesthetics etc. This only my impression I but I feel it likely they do something akin to this. As all items are excellent, size well and are exactly as their superb description provided. The provisions made by C&K were over and above from the start from start to finish of our business together with actions both in effort and attention to overall quality of service has been nothing short of exemplary. Well with every star, I wish I could thank in another way as well as this review!”

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Posted 4 years ago

“Great advice given and delivery made very swiftly.”

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Posted 4 years ago

“They were very good with communication. Due to an error in the email address I received a phone call instead. My item was delayeddelayed by s couple of days but I was kept up to date. What more could you ask for”

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Posted 4 years ago

“On line shopping. Prompt and friendly support, having to change the size of a spray deck the item was refunded and confirmation was received.”

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Posted 4 years ago

“Item was delivered ahead of time. I had a slight dispute with the company that was settled very quickly with out any hassle. Definitely will do business with this company again very much recommend.”

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Posted 4 years ago

“all good - everything arrived swiftly and as described.”

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Posted 4 years ago

“Absolutely great, ordered a wenonah canoe from Richard who couldn't have been more helpful. Well impressed with their service, would definitely recommend and be happy to deal with again.”

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Posted 4 years ago

Canoe and Kayak Store is rated 5.0 based on 918 reviews