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Canoe and Kayak Store Reviews

5.0 Rating 919 Reviews
99 %
of reviewers recommend Canoe and Kayak Store
5.0
Based on 919 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Canoe and Kayak Store Reviews
Visit Website

Phone:

01454261058

Email:

sales@canoeandkayakstore.co.uk

Location:

Unit 8 Damery works, Woodford,
Unit 8 Damery works, Woodford
Gloucestershire
GL13 9JR

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Canoe and Kayak Store 5 star review on 10th October 2024
Martin Walker
Canoe and Kayak Store 5 star review on 5th July 2024
Elaine Romaeo
Canoe and Kayak Store 5 star review on 11th January 2023
Andrew Balmford
Canoe and Kayak Store 5 star review on 5th October 2021
LEE CLEGG
Canoe and Kayak Store 5 star review on 16th September 2021
Paul Bishop
Canoe and Kayak Store 5 star review on 29th July 2021
Stephen Grainger
Canoe and Kayak Store 5 star review on 26th July 2021
Chris Lodwig
16
Anonymous
Anonymous  // 01/01/2019
I would have no hesitation to use this company again. Incredibly polite and well spoken team who resolved an out of stock issue for us effortlessly. I echo a previous comment with regard to Amazon domination. Its so good to find a company who really do appear to care about their customer. Goods arrived this morning with us having ordered yesterday. Thank you very much.
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Posted 4 years ago
Exemplary service - Richard solved a problem without any fuss or drama within 24 hours. In this world of mediocre service and Amazon domination it’s brilliant to a find British business striving to compete and excel in a crowded market place. Congratulations! One new customer who will buy again and highly recommend to others.
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Posted 4 years ago
Fantastic service. Helpful from my first phone call. I was told that I would potentially have to wait until October due to Pandemic but arrived in 6 weeks instead. Easy delivery instructions and prompt well packaged delivery all for a really good price.
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Posted 4 years ago
This is the second time I am buying PFDs from the Canoe & Kayak Store. They supply quality products at excellent prices and the customer service and speed of delivery is second to none. I would highly recommend them to anyone and I would certainly buy from them again.
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Posted 4 years ago
Fantastic service from the team at the store. Item was not available but offered to sell and deliver a shop sample. We were happy with this and delivered assembled on the date proposed. Would certainly recommend.
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Posted 4 years ago
Hard time to be doing business but you guys were amazing. Responsive to comms and the boots arrived in NZ, nicely packaged, less than a week after I ordered them.
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Posted 4 years ago
Excellent service , delivery prompt , outstanding quality product very pleased thankyou...
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Posted 4 years ago
An extremely helpful and knowledgeable team. They responded to my email quickly and politely and assisted me by answering my questions on Paddles - i then ordered two. Superb service
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Posted 4 years ago
I ordered, they delivered. No problems.
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Posted 4 years ago
Excellent service. Easy to use web site,bought the product I wanted, delivered in a timely fashion.
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Posted 4 years ago
Excellent service, very prompt delivery.
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Posted 4 years ago
They had exactly what I needed and it was delivered really quickly. Can't ask for more: Thankyou
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Posted 4 years ago
Brilliant service. I was dithering for hours about what would be a good pfd for paddle board use. Wanted one for longer trips with pockets and ability to include drink bladder. So I phoned these guys for advice as some of the kayak ones looked like they would reduce arm/shoulder SUP movement Was surprised at the recommendation (Palm hydro)cos I thought the pockets would be too bulky., but it’s perfect. Very quick delivery -2days - Would have been next day if I’d ordered earlier in the day. Couldn’t be more impressed with service
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Posted 4 years ago
Great company. Received the buoyancy aid within a few days of ordering online. No issues will use again
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Posted 4 years ago
People I spoke to were very helpful. Very easy to order kayak on line, delivered on time, well wrapped. Altogether great service!
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Posted 4 years ago
Really impressed with the service. Product arrived quickly and well packaged. The paddles I bought seem to be good quality but I haven't tried them out yet.
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Posted 4 years ago
I brought two Dagger Katanas and the customer service was excellent throughout the purchase. The Kayaks arrived in excellent time and in perfect condition. I would highly recommend the Canoe and Kayak Store and will definitely buy from them again in the future.
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Posted 4 years ago
This is my second purchase and delighted with both the service and the product!
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Posted 4 years ago
The Canoe Kayak Store web site provided all the information I needed to select a buoyancy aid. Purchasing was easy. Delivery was fast. I have now worn the buoyancy aid, indeed being out of practice I tested it and it fulfilled its function. All fine and no drama.
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Posted 4 years ago
Quick easy ordering and delivery.
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Posted 4 years ago
Canoe and Kayak Store is rated 5.0 based on 919 reviews