Canoe and Kayak Store Reviews

Name: Canoe and Kayak Store
Address: Unit 8 Damery works, Woodford, Unit 8 Damery works, Woodford, Gloucestershire
Rating: 4.95

5.0 Rating 918 Reviews

99 %

of reviewers recommend Canoe and Kayak Store

5.0

Based on 918 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01454261058

Email:

sales@canoeandkayakstore.co.uk

Location:

Unit 8 Damery works, Woodford,
Unit 8 Damery works, Woodford
Gloucestershire
GL13 9JR

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Canoe and Kayak Store 5 star review on 10th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Their service and level of communication was next to none. The product itself something I could no longer find in stock anywhere else and therefore I'm very grateful to this company.”

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Posted 3 years ago

“very good customer service”

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Posted 3 years ago

“Called them originally to help chose the size kayak I needed and they helped me understand which would suit me in regards to my height/weight. Order was perfectly preserved in 3 layers (cardboard, thick plastic bag, strong tarp like material outer bag) Order came perfectly on time. They kept an open line of communication the whole time and even called my phone to keep me updated, sent emails to let me know it had left them and was in the hands of the courier. If you are going to follow along with tracking, i'd suggest using the courier's website and tracking (They used DX for mine) as the shopify app didn't update once in regards to the order. (Not this companies fault as this is communication between shopify and the courier) Highly recommend getting your kayaks from here!”

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Posted 3 years ago

“I ordered a canoe for myself and wife, and a sea kayak for my daughter and they held both boats while I organised a ferry from N. Ireland to go over and collect them. They held the boats without any deposit being paid! Great service and very nice people! Paddles arrived the next week as they were not in stock when we called.”

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Posted 3 years ago

“Excellent service, delivered quickly.”

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Posted 3 years ago

“Expertly packaged kayak received in good condition.”

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Posted 3 years ago

“Sought advice about a paddle board. Was really impressed with the product knowledge and without any heavy sell. Will definitly return , should i need further items.”

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Posted 3 years ago

“I looked everywhere for buoyancy stock. There seems to be a big shortage. Found what I was looking for at the canoe & kayak store. Product arrived in 2 days. Accurate description as per website. Fitted well. Love it. Thank you.”

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Posted 3 years ago

“Excellent service the Cag I ordered came on the expected day very satisfied.”

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Posted 3 years ago

“Great service. I telephone to order my goods and received prompt and helpful service. The shorts were out of stock and I was uncertain about what size to order, so ordered two pairs. I was kept well informed about delivery times. Once in stock the shorts arrived promptly and she. I returned the unwanted pair the refund was processed the following day. All in all excellent service.”

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Posted 3 years ago

“Very good service from searching for the right equipment to delivery. Thank you.”

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Posted 3 years ago

“Very good service. I was notified promptly that the paddle I ordered was out of stock and there would be a two week delay. I was notified again when it arrived and it was delivered the next day.”

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Posted 3 years ago

“Prompt dispatch and helpful communication, highly recommended.”

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Posted 3 years ago

“Unbelievable service provided by Canoe & Kayak. Was looking for two kayaks and all accessories and was having trouble sourcing - in fact I was struggling to get any of the ‘main group’ of stores to answer my queries. Not so with Canoe & Kayak - managed two separate phone calls where I was met with friendly advice. Ordered everything at 13.55 on Tuesday and it all arrived here in Scotland at 10.30 on Thursday morning. Shipping cost was only £10… others are charging between £40-£120 per kayak!! We had an absolute blast at the weekend to end our holiday. Thanks so much to the staff at Canoe & Kayak. I can’t recommend them highly enough.”

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Posted 3 years ago

“Arrived quickly as described”

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Posted 3 years ago

“So this is the second Select bent shift carbon fibre X.TR mk2 Touring Paddle I have purchased from Canoe & Kayak Store. Over the moon with these paddles nice quality and does what it says on the tin! If you are looking for things all canoe/Kayak I would 100% recommend the Canoe & Kayak Store. They offer a quality service and keep you informed with what is happening with your order. In fact the paddle arrived a day earlier than scheduled. Thanks to Aaron and team for the 1st class service they provide!!”

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Posted 3 years ago

“Great service from start to finish highly recommended”

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Posted 3 years ago

“Great service. Efficient and rapid turnaround. Thanks”

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Posted 3 years ago

“Really quick delivery and delighted with service. Will use again now I've found them.”

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Posted 3 years ago

“Purchased 2 life jackets, arrived promptly, well packaged.”

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Posted 3 years ago

Canoe and Kayak Store is rated 5.0 based on 918 reviews