Canoe and Kayak Store Reviews

Name: Canoe and Kayak Store
Address: Unit 8 Damery works, Woodford, Unit 8 Damery works, Woodford, Gloucestershire
Rating: 4.95

5.0 Rating 918 Reviews

99 %

of reviewers recommend Canoe and Kayak Store

5.0

Based on 918 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01454261058

Email:

sales@canoeandkayakstore.co.uk

Location:

Unit 8 Damery works, Woodford,
Unit 8 Damery works, Woodford
Gloucestershire
GL13 9JR

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Canoe and Kayak Store 5 star review on 10th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a Palm PFD, was notified when item dispatched and when it would arrive. Prompt delivery item as stated, would defo buy from them again”

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Posted 2 years ago

“I went to their store and bought a kayak which was delivered about 25 hours later. Well packaged. Friendly helpful staff. Would recommend without hesitation.”

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Posted 2 years ago

“Ordered a dagger katana kayak. Delivery was prompt and arrived on stated day. Communication with staff was excellent! I highly recommend this company for all your water sport needs. Friendly and efficient providing a 1st class service! Will definitely use again.”

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Posted 2 years ago

“Excellent price with amazing service, have not experienced better.”

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Posted 2 years ago

“Saying they have items in stock when they don't, waited 5 days with no updates until I emailed to ask if they were going to be shipped or not. Yes I was offered refund but I'd rather not buy something they don't have and go somewhere they're stocked. Time waste.”

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Posted 2 years ago

Hi, I've had a look at your order and we're sorry for the inconvenience this has caused. It seems to be a technical error, and we have amended our process so this won't happen again. Like to say thank you for bringing this to our attention and hope to see you soon through our shop to make amends. Kind Regards Aaron

Posted 2 years ago

“Easy to order online, products in first class condition, rapid delivery. Would happily use the company again for an online purchase.”

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Posted 2 years ago

“All good, delivered promptly and happy, store rang to tell me the item was being delivered by Fedex at no extra charge to make sure it arrived speedily. Excellent service. Thanks!”

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Posted 2 years ago

“Excellent service from all of you guys specially to Ben and Richard( Shout out👍). Very happy with the items, cheers.”

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Posted 2 years ago

“Amazing customer service, advice and delivery flexibility! Richard and Ben made everything easy and a one-stop shop for all our PPE kit and equipment. Would recommend 100%”

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Posted 2 years ago

“I needed help urgently with a bouncy Aid, so called up and a friendly helpful guy on the other end helped me massively and made sure I got it in time, 100% would recommend”

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Posted 2 years ago

“Amazing customer service both in terms of advice and help in the getting the item to you swiftly. Couldn't recommend more.”

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Posted 2 years ago

“I needed a new kayak paddle and having dealt with canoe and kayak store before I called for advice. The could not have been more helpful and I would absolutely recommend them to anyone. The paddle itself is great quality for the price and I will certainly use them again.”

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Posted 2 years ago

“Canoe & Kayak Store are amazing. They were happy to give advice and be patient with endless requests and questions, always friendly and professional and my kayak and gear arrived on time and well protected. I've been out and the recommendations on trolley and paddles seem spot on. Definitely recommend them!”

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Posted 2 years ago

“Good price (best I could find). Clear website and helpful when called with product wuery”

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Posted 2 years ago

“I really needed a next day delivery which I paid a premium for, delivery did take 3 days so I missed the collection and now need the item reposting . Dry robe is amazing - delivery description is awful”

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Posted 2 years ago

“Bought a kayak online & very impressed with the friendly & helpful advice, the updates on progress of the order & the kayak arrived quickly on the day stated, well wrapped & in perfect condition. The price was very good too. I would have no worries about using this company again. Excellent.”

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Posted 2 years ago

“Ordered a kayak trolly came very fast and very well packed. Kept informed on delivery time. Would definitely use canoe & Kayak store again.”

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Posted 2 years ago

“Very helpful, great service 👍”

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Posted 2 years ago

“Excellent customer service. delivery was on time and the item ordered was as described. love the sticker that was inside the parcel too, nice touch!”

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Posted 2 years ago

“Excellent service from the team. They’re knowledgeable and are keen to ensure the select the right boat for what you want to do and your ability. Very reasonable pricing too”

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Posted 2 years ago

Canoe and Kayak Store is rated 5.0 based on 918 reviews