Canoe and Kayak Store Reviews

Name: Canoe and Kayak Store
Address: Unit 8 Damery works, Woodford, Unit 8 Damery works, Woodford, Gloucestershire
Rating: 4.95

5.0 Rating 930 Reviews

99 %

of reviewers recommend Canoe and Kayak Store

5.0

Based on 930 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01454261058

Email:

sales@canoeandkayakstore.co.uk

Location:

Unit 8 Damery works, Woodford,
Unit 8 Damery works, Woodford
Gloucestershire
GL13 9JR

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Canoe and Kayak Store 5 star review on 10th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service I received from the team at Canoe and Kayak Store was outstanding. I would highly recommend dealing with this company. As I would expect the products ordered were top quality, however, I was particularly impressed with the customer service. Going above and beyond to get my order to me in the quickest possible time frame enabled me to get the family on the water during a spell of good weather. This was even more impressive considering there seemed to be a UK wide 'Canoe shortage' (Brexit/CV-19), they used their well established network to source the kit I required. As I was buying a Canoe, all products were delivered by the C&K team, not a courier. Many thanks to the Rock Stars at C&K for a job well done, I look forward to visiting the store when restrictions allow.”

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Posted 3 years ago

“Amazing service - kayaks arrived quicker than arrived. They got in touch to arrange delivery and check if we needed anything else. Highly recommend!”

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Posted 3 years ago

“Great service... Super fast delivery”

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Posted 3 years ago

“Excellent service and a great price!”

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Posted 3 years ago

“Very pleased with the quick delivery and quality of the neoskin full length pants”

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Posted 3 years ago

“Brilliant service 👏. First-time kayak owners, but completely reassured by the advice and service received from first point of contact through to delivery. Highly recommend.”

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Posted 3 years ago

“Helpful quick response and excellent service 😊”

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Posted 3 years ago

“Excellent service thank you”

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Posted 3 years ago

“Ordered several pairs Paddle Socks via the online store. Turns out that not all items were available. Got a call back from the store to discuss. Available items arrived next day. The other items were refunded. Loved the service.”

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Posted 3 years ago

“Great service, and very efficient and helpful when I wanted to change an item I had purchased.”

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Posted 3 years ago

“I have a Pakayak and needed a spray deck but the cockpit profile was proving awkward. With some socially distanced help Nigel came up with a solution that’ll get me back on the water as soon as I can legally get back to it. Thanks.”

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Posted 3 years ago

“Bought a kayak online. Delivered as promised, by them personally, on the agreed date and time.”

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Posted 3 years ago

“Top advice and service on all things paddling as always!”

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Posted 3 years ago

“Amazing customer service! Super helpful and great to have direct contact to ensure delivery could happen without a hitch. Super fast turnaround for dispatch, great price and free delivery. Highly recommended!”

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Posted 3 years ago

“Perfect cat ready for the warmer weather Fast service to”

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Posted 3 years ago

“Great service. Will use again.”

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Posted 3 years ago

“The service was fantastic with regular communication about what I had bought as well as the products being delivered so quickly. I will certainly be buying from you again. The price of the products were very competitive too. Great experience buying from yourselves. Thank you so much.”

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Posted 3 years ago

“I was looking for a present for my son but didn't know exactly what he wanted. I appreciated Richard's help to determine the correct spec and direction through the web site to purchase it.”

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Posted 3 years ago

“Ordered my Kayak and they delivered to suit my delivery date. Kayak is excellent as was company communication and easy ordering. Thank you for an excellent product and easy transaction now roll on the spring”

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Posted 3 years ago

“What a fantastic store to deal with. After a bit of searching for my Venture Canadian Canoe I found Richard at the Canoe and Kayak Store. I was tempted by their easy to navigate website that had good explanations of the products, clear pricing and free delivery. Richard was in quick communication with me by phone and arranged delivery of the canoe within a week (bear in mind that they are In Dorset and we are in Perthshire). His customer service was outstanding. One product that was out of stock was replaced by another one and I explained the need for a third seat and that was invoiced separately and came fitted on to the canoe. From beginning to end I felt I was dealing with a 5 star family run business that couldn’t do enough for me the customer. I can only highly recommend this store. I’m sure I’ll be back to buy a SUP one day soon!”

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Posted 3 years ago

Canoe and Kayak Store is rated 5.0 based on 930 reviews