Cancer Research Flowers Reviews

Name: Cancer Research Flowers
Rating: 4.76

4.8 Rating 966 Reviews

95 %

of reviewers recommend Cancer Research Flowers

Company Reviews

Product Reviews

Metrics

4.8

Based on 966 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Cancer Research Flowers 5 star review on 7th October 2024

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The website looks good and is generally easy to use HOWEVER I nearly missed the final step to actually place the order after my creadut card was confirmed. That could be clearer.”

Helpful Report

Posted 4 months ago

Hello Elaine, Thank you for your review! We're pleased to hear that you found the website appealing and user-friendly. We apologise for any confusion you faced at the final step of the ordering process. Your feedback is crucial in helping us improve clarity on that page. We appreciate your insights and hope to provide you with a smoother experience next time!

Posted 4 months ago

“the flowers are shown well, but the payment page is confusing. You need to make the CONFIRM & MAKE PAYMENT much more obvious in order to take you through to the payment confirmed page.”

Helpful Report

Posted 8 months ago

Hello Debby, Thank you for your feedback! We’re glad you liked the presentation of the flowers. We apologize for any confusion you experienced with the payment page. Your input is invaluable in helping us improve our service. Thank you for bringing this to our attention!

Posted 8 months ago

“Not very impressed went round and round Becoming a member before I could actually pay. Hopefully bouquet will be acceptable.”

Helpful Report

Posted 1 year ago

“Rubbish website,”

Helpful Report

Posted 1 year ago

“The website was awful. Took over 30 mins to complete”

Helpful Report

Posted 1 year ago

“I had to make several attempts to make this purchase as it would not let me know my old password and blocked me”

Helpful Report

Posted 1 year ago

“Found that the drop down address choice wasn't completely right, e.g. missing my village in the address”

Helpful Report

Posted 2 years ago

“It's a great site and very important for us to send to a loved member of the family who is dealing with breast cancer -however, you could make payment easier - it makes it look like you have to go through Paypal - which you don't, and if you miss the little pink line to confirm you will not get your order completed via card. - good but could be more user-friendly to let us pay easier - Paypal is not the preferred option and I worry that their commission reduces what I hope is going to the charity.”

Helpful Report

Posted 2 years ago

“Payment page not clear how to pay.”

Helpful Report

Posted 2 years ago

“Delivery is usually fast and on time, range of flowers is OK but could be better. The password reset option doesn't work though, the email to reset it never arrives.”

Helpful Report

Posted 2 years ago

“Flowers were lovely and fairly reasonable. Didn’t like how website automatically chose the larger bouquet though (I changed it to the smaller one as I’m a widow on a pension) and for some reason my daughter’s house number was not offered. Wanted to use Cancer Research website as I’m going through chemo just now.”

Helpful Report

Posted 4 years ago

“Great idea of flower shop with % going to the charity. Next day delivery stated but not available at checkout. Too early to comment on anything else for survey. Will be nice to see product choices expanded in near future.”

Helpful Report

Posted 4 years ago

“it would be useful to have the option to list all of the flowers in a list. There only appears to be specific headings such as "birthday" or "thank you". The option of A simple list of all products would help.”

Helpful Report

Posted 4 years ago

“I was annoyed at having to provide a password. I do not want an account. There needs to be more details of acceptable passwords as I failed first time - probably because mine was too long. I nearly stopped at that point.”

Helpful Report

Posted 4 years ago

“I have just ordered these flowers for my sister following the recent death of our Mother Website was easy to use”

Helpful Report

Posted 4 years ago

“The website is annoying - had to keep re-entering information. Also there is no reminder to say if message I wrote was sent”

Helpful Report

Posted 5 years ago

“Everything was going well until filling in Delivery and Billing Address, which appeared to be sending me the flowers. Was a bit of.. what is going on. Confusing but got there in the end. keep up the good work, which the recipent helps out at weekends in Essex. Jim Bissett”

Helpful Report

Posted 5 years ago

“EDIT REVIEW: Sadly, a disappointing experience due to the email notification system which ultimately delayed delivery for an important occasion when flowers could have just been left. Unfortunate as I believe in the ethos of this company and fully support their contributing to a very worthwhile cause.”

Helpful Report

Posted 5 years ago

“'Clunky' website.”

Helpful Report

Posted 5 years ago

“It would be useful to be able to check what is in the shopping basket. before you checkout. This site does not allow you to view your total amount until after you have completed all details at checkout.”

Helpful Report

Posted 6 years ago

Cancer Research Flowers is rated 4.8 based on 966 reviews