Canada Travel Specialists Reviews

Name: Canada Travel Specialists
Address: Floor 5, 39 St Vincent Place, Glasgow, Glasgow
Rating: 4.82

4.8 Rating 702 Reviews

97 %

of reviewers recommend Canada Travel Specialists

Company Reviews

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4.8

Based on 702 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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0330 094 8379

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Canada Travel Specialists 5 star review on 14th October 2022

Deb & Steve From Essex

Canada Travel Specialists 5 star review on 22nd August 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was by far the best travel service I have ever experienced. From the outset the attention to detail and customer service was excellent; I was kept updated regularly and received regular emails and phone calls to check that we were happy with the planned arrangements. Our travel documents arrived well in advance, which was very reassuring. Our holiday to Vancouver including recommended 4* hotel accommodation, a cruise to Alaska and then travelling on the Rocky Mountaineer to Banff returning to the UK via Calgary was fabulous and everything went according to plan. I will definitely use this service again and would recommend them to all my friends and family. A special mention to Adla, who guided me through the best options available to us. The whole trip was exactly what we hoped for and more.”

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Posted 8 years ago

“The logistics of the holiday were superbly put together, and everything went according to the busy itinerary we had. With the exception of The Chelsea Hotel in Toronto - which was a change to the original plan, and which we found to be very impersonal, staff not particularly helpful or friendly, and the rooms were 'very tired' - the hotels were all very good. We would definitely use Barrhead Travel for future holidays.”

Canada Travel Specialists 4 star review on 14th June 2016

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Posted 8 years ago

“Fantastic service. Everything ran so smoothly and was clearly explained for us in advance. I would strongly recommend them.”

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Posted 8 years ago

“From the outset Natalie Stewart was first class. Nothing was too much trouble and her arrangements were superb. She even called me before I went on holiday to wish me happy travels. Excellent service.”

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Posted 8 years ago

“Excellent organisation and competent service. Our visit to Vancouver returning from Calgary was very good, a few downsides though: Deer Lodge at Lake Louise....Don't expect much and you won't be disappointed! We had a room upgrade as they were running late, if that was an upgrade I wouldn't want a standard room there! All other hotels were superb! Other grumble was Avis rent a car:We suffered a tyre blowout in the middle of nowhere, made it to a phone & called their emergency number.....told to return car to whistler (200 miles away), when I pointed out we were nearer to Kamloops they said to find a Canada tyre depot in Kamloops and get it sorted and Avis would refund. This we did and we are still awaiting our refund! Maybe other hire operators offer better back up? Hannah was brilliant in the organisation and keeping us updated prior to our holiday.”

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Posted 8 years ago

“Well organised, competent service.”

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Posted 8 years ago

“Excellent service, Hanna. Belated thank you.”

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Posted 9 years ago

“This Company is amazing, very helpful and can't do enough for you, I must make a special mention to Natalie Stewart, everything was faultless. The Stampede, Bamff, Rocky Mountsineer out of this world and has to be experienced to fully understand what a truly 1st class couple of days can offer you. Only flaw was the "Safari" trip... 2 wasted hours in a mini bus.... 10mins before the end the driver shrieked to a halt .... Reversed .. Wow we all thought.... A bear at last.... No .. It was a blackbird in a tree she had spotted!!! It's not guaranteed Bears will be found but more thought is needed to make the drive more fun at least. Would always use this company for future trips.”

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Posted 9 years ago

“Nova Scotia does not jump out as an obvious holiday ot from the UK. I had been to Halifax in the winter on business and had worked and had holidays on the west coast and Ottawa, so I quite fancied Nova Scotia. What sealed the deal was a five hour direct flight from Glasgow to Halifax by WestJet. WestJet is a budget airline, where you have to purchase refreshments and booze, but with flight out T 09:30 am to 12:00 local times and 10:45 pm to 08:00 next day this was not an issue. Took Boots meal deal for trip out and dozed on return. It turned out Barr Travel were agents and once I checked their web sites I found they had just the I dependant tour I fancied for wife and I, Whales, wine and Whiskey over 14 nights, included basic hire car, was totally adequate, hotels, some breakfasts, whale watching trip, and and annual pass to the national heritage sites and parks. Booking was straight forward. We started with two nights in Halifax, then mostly one nights to circumnavigate the coast and Cape Breton. The exception was two nights at Digbyto allow Whale Watching, unfortunately on our trip they were having a day out of site, and two nights at Ingonish to explore the Cabot Trail, a 300 kilometre circular drive with stunning coastal and mountain views. Daily drives were relaxed as the roads are so quiet, in fact driving was a pleasure. On arrival at the first hotel there was a information pack waiting, this A4 folder contained daily route maps and town maps to locate the hotels, Rough Guide to Canada, vouchers, itinary which gave advice and places of interest on route, and the Discovery Pass, it was excellent. Hotels were beyond fault, modern city centre in Halifax, heritage hotels, one with four poster bed and cabin resorts. All top quality and welcoming. Food choices was wide, fine dining, homely family restaurants and food on the go from the famous Tim Horton's coffee and doughnut outlets. If you like sea food, no where better, lobster, scallops, salmon and for me tastey step sirloin steaks. We rounded the trip off with a second two nights in Halifax. With Nova Svotia on the same latitude as the France/Spain boarder temperatures were low to mid 20's even when it rains. Could not recommend the holiday more!”

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Posted 9 years ago

“From: djb@talk21.com [djb@talk21.com] Sent: 13 July 2015 12:20 To: Laura Robertson Subject: Holiday to Canada Hi Laura, thanks for your message regarding our holiday to Canada. It was amazing! Everything went like clockwork. Our hotel in Vancouver, the Georgian Court was lovely and so were the staff. The food from the in house restaurant was really good too. You were right about the ship, it was great. I think having the balcony, for us, was issential. Fantastic watching the world go by with a drink in your hand and the sun on your face! Our room and shower room were lovely, bed really comfy. We slept with our balcony open as it was quite warm. We were lucky to get the ultimate drinks package included. However if I had paid for it I would have been very annoyed that water in your room was not included! As it wasn't in the mini bar we assumed it was free.The onboard entertainment was good, typical cruise ship shows. The food in the restaurant was of a good standard. The buffet was a bit of a cattle market, definately not for us! The portion size in the restaurants was spot on. The excursions were very expensive. We went on the trip to Mendenhall glacier which turned out not really to be a trip but just a coach ride of not more than twenty minutes. We could have got a shuttle bus for a lot less. The down size of a ship that big was that we couldn't get to see the glacier as there were too many iceburgs. This was probably due to the fantastic weather we had. People on smaller ships managed to negotiate the inside passage. The Rocky Mountaineer was fantastic. I would recommend anyone to go Gold Leaf if at all possible. The seats were so comfortable and we could see so much. The food was of such a high standard and the staff knowledgeable, friendly and efficient. They work so hard! The only down side of that part of our trip was the hotel 540 in Kamloops. Very dissapointing. Again the staff were lovely. I can't pinpoint what was wrong apart from the fact that we overlooked a sex shop. Everything just felt dated and not up to the first class standard of the Gold Leaf. Kamloops isn't a place I would like to revisit. Bannf was a lovely little town and our hotel was great. The only critism was that our room was very dark and SO HOT!!! Our trip to Lake Louise was for me the highlight of the entire trip! Unless you have been you just can't descibe the beauty of the place. The Deer Lodge was a nice comfortable hotel. Would deifinatley recommend the Heritage rooms. The other rooms looked very small. The overall impression of the hotel is that it is very brown and could do with some updating. The staff were fabulous and the food was very good. If I went back to Lake Louise, which I fully intend to, I would have at least one night in the Chateaux. Such a beatiful setting. We had afternoon tea overlooking the lake which was stunning. We then took a canoe out on the lake. Words cannot express how amazing it was. I felt like we were the only two people on the planet. Would highly recommend it. I would not however recommend Air Transat! Staff not very friendly and the food awful!! A piece of fudge for pudding and no fruit!! Such a long flight and hard seats!. I would like to thank you for arranging a fantastic trouble free holiday of a lifetime. We will recommend Barrhead Travel to all of friends. Thanks again”

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Posted 9 years ago

“A superb experience from beginning to end. We did a tailored itinerary put together by Natalie Stewart at Barrhead including Banff, Jasper, Rocky Mountaineer, Vancouver and a cruise on Celebrity Infinity to Alaska and back. The hotels/rooms were great, side trips perfect, instructions and connections flawless. Even had complimentary champagne on my birthday at Fairmont Waterfront hotel. Would arrange future trips through Barrhead. Full marks to Barrhead and Natalie, in particular. Well done.”

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Posted 9 years ago

“This Company is the Best, very helpful and can't do enough for you, a specially Anne Macaldowie Who I mainly dealt with, fantastic girl, who keeps you in touch with any help or assistance that you need.”

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Posted 9 years ago

“We would like to thank Natalie Stuart at Barhead Travel for the knowledgeable and professional way she organised our recent holiday in Canada. We had hotels in 4 different places, the Rocky Mountaineer from Jasper to Vancouver and an ALASKA cruise, including all transfers and pick-ups etc. Everything went like clockwork the whole time. We were travelling with my brother and his wife and even the requests to have rooms close together and a table for 4 on the cruise all worked out. We would certainly use Barhead again in the future and recommend them to anyone. Ivor and Joan Davies”

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Posted 9 years ago

“The actual holiday to Canada and Alaska with numerous hotels,transfers, tours, cruise etc was excellent however, the stress caused by the lack of tickets 1 week before we left and with no date for when we would get them was unacceptable at best. Our travel consultant, Hannah Esdaile was excellent but she was on holiday when our tickets were due to be sent and no one would helps or take ownership. I even dealt with the office manager who did, eventually, sort things out. I was copied in (by e mail) to office politics about insufficient staff and hence no tickets were being issued! When Ipay over £10,500 for a holiday I want an efficient service from Booking to completion. If I was reviewing the holiday alone it would have been very good.”

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Posted 9 years ago

“many thanks to Adla Toal at barrhead travel for booking and organizing this holiday it was just perfect throughout,we were very impressed from the start,and everything went perfectly,the hotels were first rate,and the rockie mountaineer train and the alaska cruise were fantastic,we will be telling all our friends about the holiday and the service that we received thankyou so much for a holiday of a life time.mr and mrs walker”

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Posted 9 years ago

“A big thank you to Adla Toal for all her help in ensuring we had a fantastic 30th Wedding Anniversary celebration whilst cruising in Alaska. The entire holiday, including the Rocky Mountaineer Train trip from Banff to Vancouver was organised to perfection. My husband, Gary, and I will certainly contact Barrhead Travel if we decide to visit that area again!”

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Posted 9 years ago

“Excellent service from Michelle Holt on our forthcoming visit to Canada. It was a fairly complicated itinerary but Michelle certainly rose to the occasion.”

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Posted 9 years ago

“We were a bit wary about using a company on the internet for a holiday which was to be a holiday of a lifetime that we had dreamed about for a number of years but decided to go ahead the holiday was fly to Calgary in Canada transfer to Banff for 2 nights then travel on the Rocky Mountaineer to Vancouver stay for 2 nights then cruise the inside passage to Alaska returning to Vancouver for 2 nights before flying back to London Heathrow,we wanted transfers at each destination pre booked and a balcony on the cruise ship. We dealt with a lady named Natalie Stewart who we found very very professional and helpful throughout nothing was too much trouble and any query's were either answered by herself or one of her colleagues. When the time came to go we set off for Heathrow airport and from the moment we left to our return 2weeks later everything went according to plan no problems and we followed their information that they confirmed in writing and not if but when I travel to Canada again they will definitely be getting my business. Thanks for making our dream holiday into exactly that OUR DREAM HOLIDAY thanks again Lynne and Francis Johnson”

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Posted 9 years ago

“everything worked like clockwork, all the arrangements were great and the hotels were all very comfortable and made our holiday a great experience, we have nothing but gratitude for Anne who made this a holiday of a lifetime, thank you”

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Posted 9 years ago

“Very knowledgable and courteous company: they know what you you want and give it 100%”

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Posted 9 years ago

Canada Travel Specialists is rated 4.8 based on 702 reviews