Canada Travel Specialists Reviews

Name: Canada Travel Specialists
Address: Floor 5, 39 St Vincent Place, Glasgow, Glasgow
Rating: 4.83

4.8 Rating 713 Reviews

97 %

of reviewers recommend Canada Travel Specialists

Company Reviews

Metrics

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4.8

Based on 713 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

0330 094 8379

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sophie sorted my Rocky Mountain trip to Canada and was very knowledgeable and sorted a fantastic trip for my family in September 2024”

Helpful Report

Posted 7 months ago

“Excellent customer service, very personal and always reassuring and there with answers to all my questions. Anne put together a package after listening to my wish list, re-adjusted as requested, nothing was too much for her. When there were fires in Jasper, Anne reorganised that part of our trip to perfection. Sorting a change of destination from the Rocky Mountaineer and transfers in place of car hire which worked brilliantly. This was the most amazing holiday. We took so many photos and yet they do not convey the vastness of the constant vistas across Western Canada and Alaska - fantastic! I would thoroughly recommend Anne Macaldowie. We will be calling her when we plan our next holiday.”

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Posted 7 months ago

“Just returned from a great holiday with the itinery organised by Michelle. Vancouver, Victoria, Knight Inlet, Whistler, Sun Peaks, Revelstoke, Banff, Calgary. Sadly, due to the wildfires at Jasper last minute changes were required to the route, but this was fixed quickly and efficiently, similarly with amendments to ferry crossings. Hotels were booked conveniently for car hire offices, sea tour departures and town centres in various locations. All ticket confirmations, ferry crossings, seaplane departures and car hire went through smoothly with no issues. There were many highlights, but Knight Inlet really is amazing, grizzlies, black bear, humpback whales and killer whales spotted at various points (for maximum bear viewing September is the time). The staff there are so knowledgeable and good natured. At Banff, we were so lucky to be able to go up the Icefield Parkway to the glacier on the first day it reopened. This is the first time I've used Canada Travel Specialists and I can say they really know their stuff about the locations and logistics. We hope the people of Jasper can rebuild the town and look forward to including that in another trip in the years to come. Thanks again Michelle.”

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Posted 8 months ago

“we recently returned from a 14 day holiday organized by Adla. She provided an excellent service guiding us from planning through to booking a 7day cruise to Alaska followed by a trip on the Rocky mountaineer train. Both of these experiences were superb and we could not fault anything, all went smoothly thanks to her vast knowledge and organizational skills. Highly recommend, thanks again!”

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Posted 8 months ago

“Adla was so helpful with my travel arrangements as I am a solo traveller. She found the best price for me and also a very good offer on an upgrade of cabin and a drinks package. She has very good knowledge of her job.”

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Posted 8 months ago

“Craig McAllister from Barrhead Travel booked our trip of a lifetime to Canada. From or first email with Craig until our last, he was amazing, every question was answered by return. The itinerary he put together was faultless. Everything was beautifully organised, we never once felt nervous about any part of our trip. Craig picked all the best things for us to see, we really had an incredible time and fantastic memories made. I would highly recommend Craig and Barrhead Travel.”

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Posted 8 months ago

“We have used Adla as our agent for quite a few Celebrity cruises. She is always very friendly but also very informative and very professional in her dealings. She responds immediately and willingly communicates with Celebrity direct on our behalf which is an excellent service to avoid long call queues for us. I would very strongly recommend Barrhead Travel and Adla as the Celebrity Cruise specialist.”

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Posted 8 months ago

“A friend recommended this company and I wasn’t disappointed. Adla was super helpful, very knowledgeable and I felt very reassured that I was in the best hands. No question was too much trouble. I’m so excited about our trip to Alaska next year and would definitely recommend Adla for her great service and knowledge.”

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Posted 8 months ago

“Happy to recommend Canada Travel Specialists and their travel consultant, Brian Walker following our recent holiday to Canada. This is the second time that we have used Brian and can not fault his level of service and knowledge of holidaying in Canada. On both occasions our holidays have entailed staying in 3 different locations and transfers organised by Canada Travel / Brian have been seamless with no issues. Hotels recommended have been of a high standard and in excellent locations. On this particular holiday we also wanted our daughters to join us midway through the holiday, which Brian was able to facilitate as part of the booking. Making the overall booking process very easy from our side. In summary I have no issue in giving Canada Travel Specialists / Brian a 5 star recommendation.”

Helpful Report

Posted 8 months ago

“From the first conversation with Anne she was so engaging and enthusiastic. This was one of my wife’s bucket list trips and Anne turned it into the holiday of a lifetime. I’m notoriously difficult to please and have high expectations of the level of service etc that I expect. After all Ive worked hard to earn my holidays. I needn’t have worried. Anne arranged a superb itinerary covering flights to Vancouver, Alaskan cruise with Holland America, a further short stay in Vancouver then an unforgettable Rocky Mountaineer trip via Kamloops to Jasper then onwards to Banff visiting the Columbia Icefield and lake Louise. Anne arranged lots of excursions and trips covering each stop of our travels. If I had arranged my own itinerary I wouldn’t have included so many which would have been a big mistake. They were all excellent including a seaplane flight over Vancouver harbour, hop on/off bus in Vancouver, Capilano suspension bridge, Banff gondola to name a few. The scenery throughout the whole trip exceeded my expectations. The service, particularly on the Rocky Mountaineer (Goldleaf) was exceptional and so slick - I rarely describe any service as such but this really was so good! Credit where it’s due. Anne, thank you so much for your care and attention to detail. As discussed we know where to go to arrange our next trip. Thank you once more.”

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Posted 8 months ago

“Adla arranged everything we wanted from our holiday, she was available from first contact upto and throughout the holiday to give advice, answer questions and generally be a huge support. We were amazed at the price we paid, having seen similar packages at much higher prices. We can highly recommend this company if you're thinking of a trip to Canada”

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Posted 8 months ago

“Hi Michelle I just wanted to thank you and your company for arranging a fabulous itinerary across Canada. This was our first time in Canada. What an amazing country! Everything went to plan. The hotels were excellent. Toronto- Enjoyed visiting Niagra Falls and had a very nice meal up the CN tower. Banff- we loved Banff. The start of the Rockies. Enjoyed going on the gondola and visiting the lakes. We also did a trail up Tunnel Mountain. We found a couple of great rooftop bars with fabulous views. The Rocky Mountaineer- what can I say? What an amazing experience. The scenery, the service, the organisation- all excellent. Plus we saw a grizzly bear! Vancouver- Enjoyed touring around using the hop on hop on bus. We hired bikes and cycled all around Stanley Park and Granville Island- I wanted to try everything! All in all an amazing holiday. Your company knows how to put together a good itinerary and you have been very friendly and helpful to deal with. Thank you again Sent from my iPhone”

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Posted 8 months ago

“Holiday went beautifully. The attention to detail about hotels, their location and standard made the holiday even more special as it made getting about even easier. Customer service very good before we went and we didn’t need it whilst there. We particularly enjoyed the Jasper to Banff journey that was included and arranged for us. The Alaska cruise had many highlights and memories made were very special. Whales and bald eagles a plenty in Juneau.”

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Posted 9 months ago

“This was the trip of a lifetime that my late wife and I had been planning. She died of breast cancer in 2020 and made me promise to go to Canada. Adla Toal was really helpful in helping craft this very special trip, making helpful suggestions based on her experience of travelling to Western Canada. Saving up now to go again in a couple of years, if I can!”

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Posted 9 months ago

“Brian was very helpful and came up with solutions to all questions and allowed us to work within our requirements at best value. I would like to thank him for all his support and help throughout the booking process.”

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Posted 9 months ago

“Sophie worked tirelessly and imaginatively to provide my wife and I with a dream holiday for a special anniversary. She quickly 'got us' and came up with a thoughtfully crafted itinerary which truly made every day of our trip a new and fabulous highlight. Sophie is creative, professional and patient (!); best of all she has recently been there herself and really knows Canada.”

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Posted 9 months ago

“Usually deal with Adla but she was off on a well earned holiday. Brian stepped into the breach and sorted out our requirements and offered sound advice which helped pin point the best cabin for us”

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Posted 9 months ago

“Never had an issue over the years until last month the girl (travel agent) that Myself and my husband had the pleasure to have had no interest in what we wanted to busy looking at her mobile under the desk and playing with her hair did not listen to anything we had to say. We have used Canda Travel for many years with no issue this girl must be fairly new we can not recall the girls name (we do not even think she told us her name) tall with dark long hair.. Will not be using Canda travel again unless staffing is sorted with staff that take an interest!!!”

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Posted 9 months ago

“We just wanted to say what a fantastic time we had in Canada and on the cruise to Alaska. Never having travelled to this part of the world before, Adla tailored the itinerary just right, saving the best to last, Banff. Everything just fell into place when we arrived at each destination due to Adla's fine tuning. The memories will stay with us forever and have definitely tempted our taste buds for more. Thank you Adla.”

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Posted 9 months ago

“Excellent service, very attentive and helpful and the the package they put together was amazing a trip/ experience we will never forget. Avery big thank you to Michelle Hold who held our hand through the whole procedure.”

Helpful Report

Posted 10 months ago

Canada Travel Specialists is rated 4.8 based on 713 reviews