Canada Travel Specialists Reviews

Name: Canada Travel Specialists
Address: Floor 5, 39 St Vincent Place, Glasgow, Glasgow
Rating: 4.82

4.8 Rating 680 Reviews

96 %

of reviewers recommend Canada Travel Specialists

Company Reviews

Metrics

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4.8

Based on 680 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

0330 094 8379

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Canada Travel Specialists 5 star review on 14th October 2022

Deb & Steve From Essex

Canada Travel Specialists 5 star review on 22nd August 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just back from the most amazing trip to Canada thank you so much Adla from Barrhead travel Canadian specialist ad she sur was an expert on finding us the amazing hotels and trips when we were there from Alberta side ending with Toronto I will definitely be using Adla again in the future”

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Posted 2 years ago

“Just back from a trip on The Rocky Mountaineer and Alaskan cruise. Thanks to Scott and Anne-Marie everything was seamless. Brilliant holiday.Well done Canadian Travel Specialists. Highly recommended.”

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Posted 2 years ago

“Hannah was very helpful. All documentation was sent through in a timely manner snd was correct and thorough. Nothing was too much bother.”

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Posted 2 years ago

“Hannah was very efficient and effective. A joy to work with.”

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Posted 2 years ago

“Very happy with the service Hannah provided”

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Posted 2 years ago

“Sophie King is an absolute star - we cannot praise her enough. Prior to the trip she had to re-arrange our flights twice including organising an extra night's hotel stay and transfer because the airline cancelled and then unfortunately we had to cut our trip short due to getting Covid. She cancelled our cruise and sorted everything out for us. This was all done helpfully and efficiently and with a smile in her voice. Would highly recommend using Barrhead Travel, Glasgow, and asking for Sophie!”

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Posted 2 years ago

“Well, Adla Canada Cruise Specialist is & always been extremely helpful.She always there other end of the phone.She’s a good listener, knowledgeable and professional. I’m a solo traveler due to personal circumstances, was apprehensive the Canada 🇨🇦 trip. Well Guys, that’s the best holidays I ever had. Have done many Cruises & long hauls.This trip to Toronto, Calgary, Beautiful 😍 place Banff & awesome Gondola ride not to be missed. An awesome 🤩 Rocky Mountaineer train journey & what a lovely bunch of courteous, friendly staff they have. They took care of everyone. An amazing 😻 Alaska cruise & whale watching. It tops it up. I recommended Adla & Barrhead Travels to several fellow passengers cos they had several issues with their Travel Agents & customer service. Well, I personally thank you from bottom of my heart ❤️ to make my dreams come true. You’re a great asset to your Company. Steve D 😎🇬🇧”

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Posted 2 years ago

“Thank you Michelle Holt for our wonderful, long-awaited holiday across Western Canada. We had the absolute most fabulous time; it really was the holiday of a life-time! Despite the upheaval of Covid-19 and Lockdown where massive changes and adaptations occurred for individuals & businesses alike, we are so glad that we stuck with you and Barrhead Travel rather than cancelling and rebooking elsewhere. Our itinerary was action packed to say the least but it did not disappoint. All timings, pick-ups, drop-offs were executed with precision. The tour companies, the tour guides and the hotels (which were ideally located) were first rate. In particular, SunDog Tours and our guide Norm who took us from Lake Louise to Jasper. His knowledge of the local area, wildlife, history, flora and fauna was exceptional as was his sense of humour. He made each one of his guests feel like a VIP. If I had any complaints, niggles or things that didn't quite go according to plan then I'd mention it here but we were delighted with then entire holiday right from Heathrow to Calgary, on to Vancouver via The Rocky Mountains and back again. Everything went according to plan, the trips, the views and the wildlife sightings were far better than anticipated. Your help with our personalised itinerary, personal knowledge of the area, recommendations and happily putting up with all our little tweaks was exceptional, nothing was too much trouble. Thanks also for keeping us right throughout Lockdown and all the unprecedented delays that were out-with your control, you did us proud Michelle. Thankyou! We will live on our memories, stories and photographs for many years to come.”

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Posted 2 years ago

“If you are thinking of booking with Canada Travel Specialists then Michelle Holt has done a really good job organising our itinerary for the holiday we have finally taken to Canada an Alaska. Originally booked in 2019 for 2020 but due to covid moved twice we travelled from Calgary to Vancouver and picked up a cruise ship to Alaska. So many changes had to be made to be able to do this holiday but Michelle coped well with the changes to our BA altering hotel reservations and adding lots of extra. Thanks Michelle great job!”

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Posted 2 years ago

“Our original Canada/Alaska holiday with a different company was cancelled with only weeks to go! I found Canada Travel Specialists on line and immediately phoned, speaking with Scott and telling him of our predicament he went the extra mile to get us booked up with the itinerary we asked for and almost the same price. Our holiday was amazing, the flights, private transfers and excursion pick ups went extremely smoothly, the hotels were great as was the Rocky mountaineer train, Alaskan cruise and the inclusive excursions. Should we venture to Canada again we would certainly contact Scott at Barrhead Travel who certainly is 100% a Canada Travel Specialist - thank you Scott”

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Posted 2 years ago

“Michelle.holt@barrheadtravel.co.uk put together the most amazing trip.for us to Canada and Alaska,highly recommend anyone wishing to travel there to contact Michelle”

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Posted 2 years ago

“We finally got to Canada in May 2022 after COVID, following our initial booking on-line booking with Barrhead Travel Canada Specialist Scott McMillan on the 04.11.19. We are delighted to say that the holiday went like a dream and that was all down to the guidance and organisation skills of Scott. Rather than cancel our trip we were in regular contact with Scott via email and phone to rearrange and continually tweek our trip as we added extra days to our original plan. Nothing was too much trouble and the overall holiday was fantastic. I would have no hesitation in recommending Barrhead and Scott in particular to anyone planning a Canada holiday. We will certainly be returning at some time and Scott will be my first contact.”

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Posted 2 years ago

“For us this was the holiday of a lifetime and Adla managed it with such efficiency. Throughout the planning process she kept us informed and checked on necessary regulations. Our mishap and delay on leaving was dealt with proactively and rearrangements made. Excellent service, thank you.”

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Posted 2 years ago

“Anne Marie Kirke, what a girl. Our trip starting the 14th May was a bucket list holiday with a trip on the Rocky Mountaineer then cruising up the inside passage to Ketchikan, Juneau and Skagway. Anne set it up flight to Calgary, bus to Banff then onto Columbia Ice Fields to Jasper. All went like clockwork great hotels and staff. The train was more than we expected. Hotel in Vancouver was first class then onto cruise ship, not the one we had booked but totally out-with Annes control. Dot and I would just like to end with saying thank you Anne Marie.”

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Posted 2 years ago

“Just back from our Canada/Alaska trip - third time lucky as our original booking in 2020 fell victim to COVID as did the rearranged 2021 trip. Definitely worth the wait. A wonderful experience. Thanks to Anne Marie Kirke who took over the booking and worked tirelessly to ensure that we got the trip we wanted. She kept us informed at every step and was always available to answer questions and offer advice. She made our experience with Barrhead Travel a positive one.”

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Posted 2 years ago

“This holiday was booked at short notice due to cancellation of a similar holiday with another firm. From initial enquiry we have had first class service, very helpful advisor (Hannah) and prompt answers to all queries. Loads of information received which has helped greatly in getting 'paperwork' completed prior to the holiday. Excellent customer service! Would recommend 100%.”

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Posted 2 years ago

“Hannah was very patient whilst I changed my itinerary numerous times due to being undecided about my trip. She was good at suggesting different trips based on what I told her I liked to do and was full of knowledge about the areas I wanted to visit. Wouldn't hesitate to recommend.”

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Posted 2 years ago

“The furthest we have ever been from home, the first ever cruise and a trip which left us with so many wonderful memories! All thanks to Scott who made everything so straightforward and reassuring. His experience and knowledge of Canada ensured we got the best from our trip, from the Rocky mountaineer, Banff Gondola, Icefields Parkway, Jasper and Alaskan Cruise to the Hubbard Glacier I can't pick a favourite. Port calls to Juneau, Sitka and Ketchikan added to the experience with the Mendenhall Glacier and Salmon Bake a really enjoyable day. We are already planning more trips through Scott which I think speaks volumes about how confident we are this agent.”

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Posted 2 years ago

“Gd price and gd value for money. Gd rep in Scott who always answered e mails or fone calls promptly and spoke courteously to us at all times. He even answered queries when he was on holiday!!”

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Posted 2 years ago

“Back in October 2019 we booked our trip to Canada for the following September- we all know what happened next! Scott was with us from the start and worked up our itinerary to Vancouver, Vancouver Island, the Rockies and then on to Toronto and Niagara in the "Canadian" train. We were kept fully informed as the pandemic played out and if Scott wasn't available then Adla or Sophie assisted. We eventually travelled out on April this year. Scott even managed to apply a discount of the original cost.The trip was well organised and every transfer connection or service went smoothly from the moment our limo picked us up at Vancouver Airport. There were something's that didn't happen either because of the pandemic or late arrival of spring but Scott has organised refunds. The hotel choice was great in terms of quality and comfort. The "Canadian" Train was a fantastic experience - three days of travelling through changing scenery, the enjoyment of sleeping on board and great meals in terms of both quality and quantity. Scott has an excellent knowledge of the area which helped inform itinerary decisions. When we had a questions whilst out there he responded quickly to our emails. We would certainly choose Canadian Travel Specialists at Barrhead and ask for Scott's assistance for our next Canadian adventure.”

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Posted 2 years ago

Canada Travel Specialists is rated 4.8 based on 680 reviews