Canada Travel Specialists Reviews

Name: Canada Travel Specialists
Address: Floor 5, 39 St Vincent Place, Glasgow, Glasgow
Rating: 4.82

4.8 Rating 701 Reviews

97 %

of reviewers recommend Canada Travel Specialists

Company Reviews

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4.8

Based on 701 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

0330 094 8379

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Canada Travel Specialists 5 star review on 14th October 2022

Deb & Steve From Essex

Canada Travel Specialists 5 star review on 22nd August 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have just returned from a brilliant holiday in Canada, starting in Vancouver, then the Rocky Mountaineer to Jasper. Onwards to Banff and ending up in Calgary for the Stampede! From a very rough outline, our Travel Specialist May Malcom organised an amazing itinerary for us and everything that May recommend, from flight deals, hotels, excursions etc were first class. Nothing was too much trouble and May was even able to sort out a room and tickets for the Calgary Stampede for our daughter who had made her own way to Canada. CTS are an excellent company and I have already recommended them to friends and I cannot speak too highly of May, a wonderful travel specialist, who really cares and listens to the customers requests”

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Posted 6 years ago

“We spent time in Banff, Jasper, on the Rocky Mountaineer for two days as well as Vancouver and Vancouver Island over a two week period. Adla had been fantastic in helping us put together an itinerary that would let us see the main sites but not feel we were moving hotels everyday... There were many highlights; seeing a wild bear on the Icefield Parkway (which conveniently came out of the woods for about 15 seconds while we were passing), the whale spotting trip from Victoria and the views and hospitality on the Rocky Moutaineer..... We may well go back to Canada as we enjoyed it so much and would certainly seek Adla's help again plus recommend the service to anyone considering a trip to Canada.”

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Posted 6 years ago

“This is my direct email to Scott McMillan at CTS following our recent ten day trip (Vancouver, then seven nights in an RV across to Jasper/Banff National Parks and back to Vancouver). A rather over-ambitious driving itinerary on my part, but everything booked by CTS - accommodation, transfers, RV hire, flights etc - was spot-on and we'll definitely be going back.. "Hi Scott..Great trip, thank you.. The only downside was the driving itinerary I’d come up with..! Seven days was really not enough time to cover the 2500-odd kms from Vancouver up to Whistler, across to Jasper, down to Banff and back to Vancouver. It didn’t allow anywhere near enough time to get out, enjoy the outdoors and spend time getting to know places. But that was down to us – we did at least see a lot (from the RV!) and know where to go/what to see properly when we go back. But everything else – flights, accommodation, the Canadream RV etc were really great. All went really smoothly – no nasty surprises when booking in/organising transfers etc, so thanks for all that. Specifically, Canadream were really great to deal with – pickup and drop-off was really easy, efficient and the standard/presentation of the RV was spot-on. And we were really pleasantly surprised by Air Transat. The planes felt brand-new, remarkably comfortable and the crew were great. Having done a long-haul red-eye on Delta back from LA a year or two ago, which was pretty disappointing, I was prepared for it to feel a bit “budget”, but it really didn’t. The Sandman Hotel in Vancouver turned out well too – although the first room we had (initial two nights of the trip) was a bit tired / in need of updating compared to the room we had on the last night (there are two separate ‘towers’ in the hotel and we were in the newer on the final night).. But staff were great, bar/restaurant were fine and it’s a really good location for downtown/Gastown/Canada Place etc etc. So all good – thanks for your efforts in getting everything booked so efficiently. We’ll definitely be back, but will split future trips into less hours on the road.."”

Canada Travel Specialists 5 star review on 11th July 2018

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Posted 6 years ago

“We really had an excellent holiday in Canada. The itinerary that was put together by Adla really fitted very well. Our Rocky Mountaineer trip was definitely the highlight of the journey. The scenery you pass through is fabulous and the service on the train is outstanding. Our two excursions in Banff which were suggested by Adla were really good and well organised(even experienced a snow storm on top of Sulphur Mountain). Would have also liked to visit the glacier but just did not have enough time. The Air Canada flights all went well and were on time although the Air Canada check in process seemed a bit chaotic at times but this is not a fault of CTS! Altogether we had a most enjoyable and if we were to undertake a similar trip in the future would certainly try the services of CTS again Thank you!”

Canada Travel Specialists 5 star review on 10th July 2018

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Posted 6 years ago

“Nothing was too much trouble. The entire service was 1st class from start to finish”

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Posted 6 years ago

“CTS made the planning of our entire holiday very easy. From the minute Adla responded to my email request for info ! Adla listened to our ideas and wishes and came back with an itinerary that we went through and tweaked together. Not easy on a conference call between 5people! Every aspect of our trip was planned and booked through...all we had to do was turn up in the right spot at the right time! I would recommend holidaying in Canada and Alaska as we did to anyone. I would also recommend CTS to anyone as they certainly knew their topic and obviously have the contacts. We had a wonderful holiday.”

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Posted 6 years ago

“Had a great holiday from start to finish, Adla booked trips for us that we wouldn't have thought of if we had done it all ourselves. We never did anything that we thought wasn't worth while. This was the first time we have ever gone on a trip wholly organised for us. We just told Adla where we wanted to go and she did the rest - and some more. Loved Toronto, loved Vancouver and Banff is just beautiful, and the Rocky Mountaineer is such a great way to travel. Not a single complaint on the whole trip. Thank you so much.”

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Posted 6 years ago

“Canada trip was truly brilliant. After booking a Vancouver trip and Alaska cruise we messed up with the visas for America. And hadn’t got the time to get a visa sorted . With the help of Sophie king we had to cancel the cruise . And Sophie got us a Canada itinerary of Vancouver , whistler and victoria. We did far more than we ever would on the cruise and the seaplane was an amazing experience. . What we thought was going to be a disaster turned out to be one of the best holidays we have done. Thank you Trevor and Wendy Healy”

Canada Travel Specialists 5 star review on 2nd July 2018

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Posted 6 years ago

“CTS were highly professional in every aspect and this was accompanied by a friendly personal service. They provided expert advice prior to completion of the itinerary and the paperwork summarising the outcome was both informative and accurate. Our main contact, Greg is to be complemented on his invaluable help in making our trip such a success.”

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Posted 6 years ago

“We were extremely pleased with the advise and friendliness we received from Adla whilst planning the trip. Having just returned we can only say that everything we planned proved to be a success and that included staying in Calgary, Banff, Jasper and taking the gold service on the Rocky Mountaineer and finishing up on a Alaskan Cruise. Every stop was organised by Adla and we have nothing but praise for her and the team. We will recommend to friends and family.”

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Posted 6 years ago

“We have just returned from a wonderful 14 day trip to Canada and Alaska organised for is by Adla. Her expertise is helping us plan this made many lovely memories. Banff is the most lovely little town followed by Rocky Mountaineer (Gold Service) was unforgettable and Niew Amsterdam cruise to Alaska was breathtaking. We will have no hesitation in asking Adla to plan our next adventure and would absolutely recommend her to our friends and Family.”

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Posted 6 years ago

“My itinerary and indeed arrangements for my party were extremely complicated, but Greg Penfold was superb. He was thorough, knowledgeable but above all very patient, even when I had to cancel my part in the trip at the last minute. Excellent service. Mark D”

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Posted 6 years ago

“The support and experience of our travel agent in putting together such an amazing holiday . Greg is a pleasure to talk to, and listens well to ensure he puts together what we wanted to do . He also gave good advice as too age related trips for us .”

Canada Travel Specialists 5 star review on 9th May 2018

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Posted 6 years ago

“Anne was excellent helping us to sort out our itinerary to suit us. We know that any further requests or needs will be dealt with in the same kind and 1st class way. Many Thanks.”

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Posted 6 years ago

“Sophie tailores our holiday just the way we wanted it and more. We are very happy with the itenery so far. Thanks”

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Posted 6 years ago

“Adlal was brilliant. I sent her a rough outline of what we wanted to do in Canada and a idea of how long we wanted to be away and she came up with a fantastic itinerary, which we have since worked on with her to tweak. We are really excited and can't thank Adlal enough for her patience, enthusiasm and knowledge. We can't wait to go now! First class service, highly recommend using CTS.”

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Posted 6 years ago

“Sophie has provided outstanding service. Originally went to another tour agency where the customer service was truly appalling,very happy with CTS.”

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Posted 6 years ago

“The rep. from CTS, Hannah, gave us a fast and accurate estimate for the trip we had outlined to her. We were pleased with the price and the exciting itinerary set out for us. Documentation was prompt and the staff were very helpful with queries.”

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Posted 6 years ago

“I have asked for an itinerary to be put together for a visit in 2019 and so far Sophie has been very helpful and taken on board my requests. We have booked our trip and with a few alterations we expect to have a wonderful time.”

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Posted 6 years ago

“Everything they advised and organised worked perfectly creating one of the most spectacular and memorable holidays my wife and I have experienced, and we have travelled extensively.”

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Posted 6 years ago

Canada Travel Specialists is rated 4.8 based on 701 reviews