CampusGifts Reviews

Name: CampusGifts
Address: Unit 2E, Woodlands Farm, The Vale, Chesham, Buckinghamshire
Rating: 4.87

4.9 Rating 6,501 Reviews

98 %

of reviewers recommend CampusGifts

About CampusGifts:

CampusGifts is a three-time national-award-winning online gift retailer with a range of over 8,000 fun, fashionable, great value gifts. Launched in 2004, CampusGifts is still inspired by its original purpose: to offer students and the young-at-heart the perfect site on which to find different, fun, and edgy gifts for friends and family, and treats for themselves and their lifestyle, all at affordable prices. Now, more than ten years later, our customer base has grown beyond the campuses to include everyone who enjoys finding genuinely unusual and different gifts.

Visit Website

Phone:

01494 790424

Email:

customerservice@campusgifts.co.uk

Location:

Unit 2E, Woodlands Farm,
The Vale,
Chesham
Buckinghamshire
HP5 3NJ

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CampusGifts 5 star review on 11th March 2025

229

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The reason I only gave campusgifts 3 stars was that their packaging let them down. Toy wasn't in a separate bag before being placed into the outer bag and it was ripped. You could see the fluff of the toy which could of got dirt onto it in transit. Everything should be well sealed before the postman gets it and if there is a burst in the bag at least the goods inside are kept clean. Love my gifts on a positive note. Would order again.”

Helpful Report

Posted 3 years ago

Hello, Thank you for your review, i am sorry that the outer shipping bag was open when it arrived. All our orders are sealed before dispatch so our apologies that the bag was ripped in transit on this occasion, however, i am pleased to hear that the Jellycat items that have arrived are a success. kind regards, Rebecca @ customer service

Posted 3 years ago

“I really like the toy I received, but I don’t understand why it didn’t come with the original Jellycat dust bag. I am a little disappointed with this”

Helpful Report

Posted 3 years ago

Hello , thank you for your review, all our Jellycat items come to us directly from Jellycat, however they do not supply us with the dust bags. kind regards Rebecca @ customer service

Posted 3 years ago

“Received my Jellycat toys today and doesn't came with the Jellycat dustbag! I bought 4 toys and none of them have the original dustbag! Very disappointed !”

Helpful Report

Posted 3 years ago

“Very pleased with my purchase, and transaction however the packaging left a lot to be desired,”

Helpful Report

Posted 3 years ago

Hello, Thank you for your review, please can i ask you to email us at customerservice@campusgifts.co.uk with more details as to why the packaging was not as expected, we will then of course look into this further. kind regards, Rebecca @ customer service

Posted 3 years ago

“Unfortunately the print on some of the coasters was poor and looked faded e.g. Random Hedgehog. A friend had got me one and colours were much brighter”

Helpful Report

Posted 4 years ago

Hello Marie, Thank you for your email. I am very sorry to hear that the colours on your coaster were faded. We kindly request that you email a photo of the item that you have received, as it is possible that you may have received a faulty one. Upon receipt of photos we will of course send a replacement out to you with our premium delivery service. I apologise for any inconvenience caused and look forward to hearing from you. Kind regards, Chloe Customer Service

Posted 4 years ago

“Design of it mean it leaks, looks nice though”

Helpful Report

Posted 4 years ago

Good afternoon, thank you for your review regarding your recent order with Campus Gifts. I am sorry to hear that your item is leaking. I have sent an email to the address provided. If I could kindly ask that you reply to it with the relevant information, and upon receipt we can look into this further for you. Kind regards, George @ Campus Gifts

Posted 4 years ago

“Lovely soft toy but disappointed with the size, I was expecting it to be larger”

Helpful Report

Posted 4 years ago

Good afternoon Karen, thank you for your recent review. I am sorry to hear that you are disappointed with the "Medium Bailey Sloth" that you have received. All the product details are available to view on our webstore, beneath the product image and price. If you would like to return this item to us, you are of course more than welcome to do so. Please could I ask that you contact us directly on our email: customerservice@campusgifts.co.uk and we can look into this further for you. Kind regards, George @ Campus Gifts

Posted 4 years ago

“Products were lovely as expected by jelly at but very poorly packaged and squished together. When buying a jelly at product you usually get a nice gift bag and this was not the case. A bit disappointed as these products are not cheap.”

Helpful Report

Posted 4 years ago

Hello, thank you for your review, i am sorry that you were disappointed with the packaging of your order. We use the recyclable grey postage bags for all the soft toys that we send rather than sending them in boxes . We unfortunately don't send the Jellycat toys in the branded bags as Jellycat do not supply us with these , they are only available if you order from them directly. Kind regards, Rebecca @ customer service

Posted 4 years ago

“This is a Christmas gift, do can't give any reviews yet.”

Helpful Report

Posted 4 years ago

“Nice gifts with very quick dispatch. Ordered two items, on delivery one was the wrong item. This was quickly resolved and the correct item delivered promptly. Annoyingly though I have to post the the incorrect item back. I understand this but it does mean that I have to take time to go to the local post office which in Covid times is not ideal.”

Helpful Report

Posted 4 years ago

Hello David, Thank you for your review. We are very sorry that we sent you the incorrect item. Regrettably from time to time we make a mistake and pick the wrong item, for this we apologise, we do not take this lightly and we are always working to improve our processes to try and stop these kind of errors. I absolutely understand that it is difficult at this time to return the items via your post office. However, there is no time limit on returning these items and you are free to send us your return whenever it is safe and convenient. Kind regards Chloe Customer Service

Posted 4 years ago

“Disappointed in size but otherwise ok”

Helpful Report

Posted 4 years ago

Thank you for your review , i am sorry to hear that you are disappointed with the size of the Jellycat huge bashful bunny. If you would like to return him to us, please contact us at customerservice@campusgifts.co.uk Kindregards Rebecca @ customer service

Posted 4 years ago

“Fast delivery and quality pproducts”

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Posted 4 years ago

“Just nice gifts and things you would not see in the shops 😊”

Helpful Report

Posted 4 years ago

“Good price, really poor shop usability. Very slow delivery”

Helpful Report

Posted 5 years ago

Hello, Thank you for your feedback. I am sorry that you are unhappy with our delivery time. I can see that your order placed on 27th was dispatched on 29th. We aim to dispatch all Standard Delivery orders within 1 working day of being placed, but at particularly busy periods this may take up to 2 working days, as this was the end of our Winter Sale . Having checked our Royal Mail tracking i can see that the parcel arrived on 31st, standard delivery is expected to arrive in 2-5 working days,therefore on this occasion the parcel arrived within the estimated delivery time.With regards to poor shop usability, we aim to make our website quick and easy to use, if this was not your experience, please can i kindly ask you to email more details to us at customerservice@campusgifts.co.uk Kind regards, Rebecca @ customer service

Posted 5 years ago

“The quality of the lamp wasn't great. The paint work has already rubbed off but the watermelon amuseable was top quality! Such a shame its gone up in price.”

Helpful Report

Posted 5 years ago

Hello, thank you for your review, we are sorry that the paint has rubbed off the lamp, kindly email a photo to us, we will then of course look into this further and resolve this for you. I look forward to hearing from you, Kind regards Rebecca @ customer service

Posted 5 years ago

“Great item , but dispatch and delivery took longer than stated when I placed the order”

Helpful Report

Posted 5 years ago

Hello Victoria, Thank you for your email. We are glad to hear your Really Big Bashful Beige Bunny has arrived and you are pleased with it. Looking at your order, I can see that the order was placed on December 1st and was dispatched on December 3rd with your chosen standard delivery service. The item was then delivered two days later on December 5th. As per the terms on our site, we aim to dispatch all Standard Delivery orders within 1 working day of being placed, but at particularly busy periods this may take up to 2 working days. Standard delivery then takes 2-5 working days to arrive. I therefore apologise if you feel you did not receive the item quick enough - we recommend using premium delivery on future orders if you require quicker service. Kind regards, Jaye @ Customer Services.

Posted 5 years ago

“Good quality gifts, packing ok but slow to deliver.”

Helpful Report

Posted 5 years ago

Hello Susan, Thank you for your review. We are glad to hear you are happy with the quality of the gifts and the packaging. Looking at your order, we can see you have chosen standard delivery. We aim to dispatch all standard orders withing 2 days and then once dispatched Royal Mail has an expected delivery of 2-5 working days (this excludes weekends). I can confirm that we received your order on Wednesday 6th November at 9pm and this was dispatched in the morning on Friday 8th and was delivered on Monday 11th. We kindly recommend to customers who want their orders sooner that they place their order using premium delivery. Kind regards, Jaye @ Customer Services.

Posted 5 years ago

“I had to return my 1st order, as there was some damage on the container, I had no problems getting a refund & would definitely buy from them again!”

Helpful Report

Posted 5 years ago

Thank you for your feedback. We are very happy to have been able to help resolve the issue. We look forward to our next order from you! Kind regards, Alice @ Customer Services

Posted 5 years ago

“Gift ok but i bought one in shops and it was nicely covered in cellophane looked alot bettter”

Helpful Report

Posted 5 years ago

Hello Ann, Thank you for your two reviews for the Residence Fig & Olive Blossom Boxed Reed Diffuser. We are very sorry that you are disappointed with the box for the item. Please feel free to email us a photo of the Residence Fig & Olive Blossom Boxed Reed Diffuser that you have received so that we can look into resolving this further for you. Apologies again, Kind regards, Jaye @ Customer Services.

Posted 5 years ago

“The Jellycat Bashful Bats are great and were good value but the packages was very damaged when they arrived l, to the extent that the toys could have easily been stolen or fallen out.”

Helpful Report

Posted 5 years ago

Hello Victoria, Thank you for your feedback. We are pleased that you are so happy with the actual products, this is wonderful to hear! However, we are of course very sorry that the packaging was damaged by the time the Jellycats arrived. We are actually currently in the process of upgrading our packaging to stronger and more environmentally friendly packaging so hopefully your future orders will arrive more securely! Kind regards, Customer Services.

Posted 5 years ago

CampusGifts is rated 4.9 based on 6,501 reviews