CampusGifts Reviews

Name: CampusGifts
Address: Unit 2E, Woodlands Farm, The Vale, Chesham, Buckinghamshire
Rating: 4.87

4.9 Rating 6,501 Reviews

98 %

of reviewers recommend CampusGifts

About CampusGifts:

CampusGifts is a three-time national-award-winning online gift retailer with a range of over 8,000 fun, fashionable, great value gifts. Launched in 2004, CampusGifts is still inspired by its original purpose: to offer students and the young-at-heart the perfect site on which to find different, fun, and edgy gifts for friends and family, and treats for themselves and their lifestyle, all at affordable prices. Now, more than ten years later, our customer base has grown beyond the campuses to include everyone who enjoys finding genuinely unusual and different gifts.

Visit Website

Phone:

01494 790424

Email:

customerservice@campusgifts.co.uk

Location:

Unit 2E, Woodlands Farm,
The Vale,
Chesham
Buckinghamshire
HP5 3NJ

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CampusGifts 5 star review on 11th March 2025

229

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Gifts great but constant emails very annoying”

Helpful Report

Posted 6 years ago

Hello Joanne, Thank you for your feedback, i am sorry that you are finding that we are sending too many emails to you. if you provide us with an email address we send email confirmation of your order and also confirmation of dispatch. If you do not wish to receive any further emails about any offers or discount we are running, please let me know and we will remove you form our mailing list. I apologise for any inconvenience caused,Kind regards Rebecca@Customer service

Posted 6 years ago

“Genuine product, but over priced compared to other sites and shops for example.. I could have saved £8 shopping elsewhere”

Helpful Report

Posted 6 years ago

Good morning, Thank you for your review. I am sorry that you are unhappy with the price you paid for the Row of Bows Perfume & Nail Polish. This is a set of three, which is why the price is higher. They are also genuine Ted Baker products and match the prices of other sites that sell these items. I hope this is useful. Kind regards, Jaye @ Customer Services.

Posted 6 years ago

“Hello, sorry but I didn't receves my order yet and I don't know when I will have it.”

Helpful Report

Posted 6 years ago

Good morning, Thank you for your review. I am very sorry to hear that your order has not yet arrived. Unfortunately, we are unable to track parcels dispatched with Airmail, however I can see that your order was dispatched on 24/11/2018. Parcels sent with Airmail are expected to arrive within 10-14 working days. As today is the 8th working day, your parcel is very likely to still be on its way to you and you should receive it soon. We thank you for your patience. Kind regards, Jaye @ Customer Services

Posted 6 years ago

“Like the gifts but the website isn’t very mobile friendly”

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Posted 6 years ago

Good morning, Thank you for your feedback. I am sorry to hear the website is not mobile friendly, although I will pass this on to the marketing team and we will then look to improve the website and make it mobile friendly. I am glad you like the items you ordered. Sorry for any inconvenience caused. Have a lovely day Kind regards, Uzma @ Customer Services

Posted 6 years ago

“I've had this pen before (store bought) and it's beautiful. Unfortunately, the ink ran out on this one within 20 mins of using it. I know I can buy refills for it but was hoping I wouldn't have to do that for a while yet.”

Helpful Report

Posted 6 years ago

Hello Melanie, Thank you for your feedback regarding the pen, i am sorry that the ink appears to have run out after little use. Please always contact us in the first instance with any problems regards any items brought from us, so that we can help rectify the problem if possible, our email is customerservice@campusgifts.co.uk. Kind regards, Rebecca, Customer service

Posted 6 years ago

“I ordered odell octopus for my little sis as it was her birthday n i ordered it to go to my mums so it goes straight to my sister but they sent out oli octopus instead. I got in contact with them and they sorted it out straight away. And sent out correct one. N we returned the other one😊”

Helpful Report

Posted 6 years ago

Hello Melissa,many thanks for your review, i am sorry that we sent the wrong octopus to you , but am pleased to note that Odell has now arrived as ordered. I hope to see you on the site again soon, Kind regards, Rebecca, Customer Service.

Posted 6 years ago

“Item arrived promptly however the plush toy was poorly packaged in an oversized Jiffy bag with no other protection/ bagging and it had been allowed to get wet at some point, item arrived in a rather bedraggled state.”

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Posted 6 years ago

“It looks alright but it’s a gift for someone so I hope they like it. On the down side I’m fed up with paying over the top postage prices”

Helpful Report

Posted 6 years ago

Good afternoon, Thank you fort your feedback. I apologise that the postage fees are too high and this therefore adds a downside to placing an order with us. The carriage charge that we apply to the orders additionally is not just to cover the postage for the order. It is charged to ensure that the correct packaging materials can be used to make sure , for instance in the case of the Man tin you ordered, arrives undented. Unfortunately at the moment we are not able to reduce or change the delivery options available to you. We are small family run business based in Buckinghamshire, UK. This sadly means that we are unable to lower our posting and packing fees in line with other retailers as we do not have the volume of orders that they would. I apologise for any inconvenience caused and hope that we will see you on our site again soon. Kind regards, Kirsty-Marie Gomm Customer Service Team

Posted 6 years ago

“Fast delivery”

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Posted 6 years ago

“Didnt too late”

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Posted 7 years ago

Hello Kay, thank you for your review, i am very sorry that your order was not delivered. Unfortunately the parcel has been returned to us by Royal Mail as it was unable to be delivered, and was then held at your local sorting office for collection . After being held there for 18 days, as sadly the parcel was not claimed, it was sent back to us on 13th January. On 13th January we refunded £4.99 to you for the apron, the refund is expected to show as a credit in your account within working days. I apologise for any inconvenience caused, Kind regards, Rebecca, Customer Service

Posted 7 years ago

“Mug too small - it was to replace a previous one that got broken and is different, about half the size. The delivery time was over 7 days and I had to pay for it which is not usual now when buying on-line. So altogether not a very successful on-line experience.”

Helpful Report

Posted 7 years ago

Hello Jan, Thank you for your feedback, i am sorry that you are disappointed with with your shopping experience with us. On our websites we usually provide the dimensions and capacity of each mug shape for ease of selection when ordering, however i can see that this information is regrettably missing from the description of the two Edward Monkton mugs your ordered, please accept my apologies for the omission, i will of course bring this to the attention of our marketing team to rectify. If you would like to return the mugs to us, please contact our customer service on 01494 790424 or email customerservice@campusgifts.co.uk and on this occasion we can provide you with a a pre-paid returns label. With regards to the delivery time, your order placed with us on 26th November was dispatched on 28th by standard delivery, this is a very reliable service and Royal Mail advise that parcels are expected to arrive within 5 working days. Our standard delivery charge is £3.99 , however may i respectfully advise that we do offer free shipping on all orders over £40 Please email us if we can be of any further help, Kind regards, Rebecca, Customer Service

Posted 7 years ago

“Great Website and Products but Misleading Postage Times”

Helpful Report

Posted 7 years ago

Hello Michelle, Thank you for your feedback, i am sorry to hear that you feel our postage times are misleading. We aim to dispatch all Standard Delivery orders within 1 working day of being placed, but at particularly busy periods regrettably this may not always be possible. Having checked your order details, i can see that regrettably your parcel was delayed before dispatch, please be assured that this is very unusual, and i am very sorry that on this occasion your order was not sent out to you as quickly as we would wish and indeed expect. Please accept my sincere apologies for any inconvenience this delay caused. Kind regards, Rebecca, Customer Service

Posted 7 years ago

“Owlette - 6'' Beanie Boo was disappointing Ming - 6'' Beanie Baby was lovely Good quick delivery thank you”

Helpful Report

Posted 7 years ago

Hello Hilary, thank you for your feedback, i am sorry to hear that you are disappointed with Owlette, Please always contact us in the first instance with any problems regards any items brought from us, so that we can help rectify the problem if possible. you can email us: customerservice@tcampusgifts.co.uk I am however pleased to hear that delivery was quick, and i hope we see you on the site again soon. Kind regards, Rebecca, Customer Service

Posted 7 years ago

“Everything fine apart from the way the bag I ordered was packaged. It was folded in half which has left a fold mark on the bag now because of the type of material it is. Its a present so a little bit annoyed. Couldnt be bothered with the hassle of sending it back n risking it been marked again”

Helpful Report

Posted 7 years ago

Hello, Thank you for your feedback, i am sorry that the bag was folded in half when packed and this has left a mark. Please email a photo to our customer service customerservice@campusgifts.co.uk and we will of course look into this further for you. I apologise for any inconvenience caused, Kind regards Rebecca Wilson Customer Service

Posted 7 years ago

Thank you for your feedback, I can see from our notes we emailed you 19th to see if we could help you this problem. Hello, Thank you for your feedback, i am sorry that the bag was folded in half when packed and this has left a mark. Please email a photo to our customer service customerservice@campusgifts.co.uk and we will of course look into this further for you. I apologise for any inconvenience caused, Kind regards Rebecca Wilson Customer Service

Posted 7 years ago

“prints OK, but size was including the masks. Actual prints were much smaller than expected.”

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Posted 7 years ago

“Products I bought , I'm very happy with..........but delivery a let down.(Ordered on a Friday) Marked as "dispatched"(Sat.) but told hadn't been collected till the Monday. Delivered following Friday but I was out ,so then had to collect on the Monday at my sorting office. Maybe a courier with tracking might be better?”

Helpful Report

Posted 7 years ago

Hello Dawn, Thank you for your feedback, Your parcel was dispatched on 25th but not collected until Monday 27th (as we do not have collections over the weekend) with using our standard delivery service (delivered by Royal Mail) and is then expected to arrive in 2 - 5 working days, delivery was attempted on the Friday, within the advised delivery schedule .We do also offer a next working day courier service for £6.99, we have taken on board your comments about the dispatch email confirmation and will look into changing this to reflect the Royal Mail collections. Kind regards Rebecca, Customer Service.

Posted 7 years ago

“Request cardboard backing wraped around prints, as mine showed up without any support whatsoever with some bends in the limited edition print.”

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Posted 8 years ago

“Delivery charge a bit steep”

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Posted 8 years ago

“Although the items we received were very good, one item which was shown as in stock was not and therefore was not delivered. I believe it now to be discontinued and we are unlikely to get one ("Cow of Kindness" oven glove to match chef apron)”

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Posted 8 years ago

“Quick delivery, quality product and good prices.”

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Posted 8 years ago

CampusGifts is rated 4.9 based on 6,501 reviews