Camelot Furniture Reviews

Name: Camelot Furniture
Address: Camelot FurnitureAizlewood's Mill,Nursery Street, Sheffield
Rating: 4.94

4.9 Rating 179 Reviews

100 %

of reviewers recommend Camelot Furniture

Company Reviews

Metrics

Info

4.9

Based on 179 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Camelot Furniture:

Camelot Furniture is a British family run business based in Sheﬃeld and Derbyshire with over 75 years’ worth of experience in manufacturing bespoke furniture nationally.
We are specialists in Riser Recliner Chairs and Adjustable beds. More recently we have added Stairlifts into our extensive range.

We are the preferred supplier for Signature Care Home Group. We work closely with many NHS Trusts such as Guys and St Thomas’s in London, supplying the new cancer centre.

We would be happy to help take you through the options that are available to ensure your chair, bed or stairlift is tailored to meet your specific
requirements.

Visit Website

Phone:

01629636831

Location:

Camelot FurnitureAizlewood's Mill,Nursery Street
Sheffield
S3 8GG

Camelot Furniture 5 star review on 26th August 2022

Sara Skinner

Camelot Furniture 5 star review on 30th June 2022

ANNE OAKLEY

Camelot Furniture 5 star review on 29th June 2021

Carly Matson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service excellent - delivery service excellent and the bed is very comfortable. All in all a good company to deal with and I would recomment them.”

Helpful Report

Posted 2 years ago

“The whole process was smooth .. from the initial enquiry phone call to advising on the electric bed we finally decided upon to delivery and setting up the bed. I would certainly recommend Camelot based on our experience.”

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Posted 2 years ago

“The best chair ever!! My 93 year old mother can relax and watch TV, have a massage, lay back for a nap, get up out of the chair for a stroll and manage the controls easily. This chair has changed her life and she is extremely happy with her purchase. Good value, excellent quality and service. Thank you”

Camelot Furniture 5 star review on 17th August 2022

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Posted 2 years ago

“Best chair ever! My 93 year old mother can get out of it, have a massage in it, sit upright to eat or relax to watch tv. She finds the controls easy and loves the look of the chair. Service and support have been exemplary.”

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Posted 2 years ago

“This firm is excellent at customer service. Really helpful at every stage. Importantly it is completely transparent on pricing unlike some other competitors. I am very pleased with the quality of the chairs and look forward to using them now that my mobility is not so good. Highly recommend. Maggie Harwood”

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Posted 2 years ago

“Henry and Charles were so helpful and knew what they were talking about. Use this company for all your care needs. They are passionate about what they do. Annie oakley. Customer in June I was sorted out in one phone call. How refreshing.”

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Posted 2 years ago

“So pleased with my new bed I will definitely be ordering from this company again in future helpful and good customer service very pleased with the service and product”

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Posted 2 years ago

“The chair is lovely its a shame didn't measure lift as the chair is to big so mum can't go down to the lounge in her chair the material and colour is nice I would recommend this company but make sure everything is measured before x”

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Posted 2 years ago

“I would highly recommend Camelot Furniture Excellent service & nothing is too much trouble Extremely helpful & friendly Charlie & Henry are really Exceptional & do go above & beyond to help & I can assure you I did enquire with about 3 other companies & there is no comparison to Camelot Furniture or Charlie & Henry very very good x”

Helpful Report

Posted 2 years ago

“Delightful firm to deal with, really courteous and friendly salespeople. The bed we purchased is excellent and all our inquiries were dealt with patiently and swiftly.”

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Posted 2 years ago

“I don’t think the customer service needs improvement it was excellent thank you very much”

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Posted 2 years ago

“Charlie at Camelot Furniture is so easy to deal with. He's knowledgeable, and very friendly without being pushy. The products Camelot offer are made in the UK (so rare these days) and my chair is well put together. I liked the opportunity to visit the showroom and try out several chairs, for hours! I also liked being given the opportunity to purchase two different types of backrest for the chair as I couldn't make up my mind which type I preferred. After several days of using one type of backrest on my new chair, it turned out that the other was more comfy for me. That extra investment was worth making! The choice of Brisa was also a good decision. It's a fabulous material. Softer than leather, much more comfy than plastic. Breathable and easy to clean too. The price for a Camelot chair astonished me. Highly competitive and excellent value for money.”

Helpful Report

Posted 2 years ago

“From initial contact, the sales woman was very knowledgeable and could advise me on the products available that would be suitable for my needs. I was kept updated regularly with the status of my order and delivery was well ahead of the predicted date. The bed itself is sturdy and well made. I can't remember ever being as comfortable in bed as I am now. I'm sleeping bed than ever!”

Helpful Report

Posted 2 years ago

“Very pleased with our chairs. The ordering process was good although it would have been better if we could have viewed the product may be via Zoom or Facetime. However, Charlie was very helpful. The samples from the fabric supplier came promptly. Reason for four rather than five star is slight disappointment with loose fit and white rather than toning elastic of arm covers. Also they do not have a slot for the loop to hold the control.”

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Posted 2 years ago

“Excellent and friendly service, from the first telephone call through to delivery and assembly, we were treated very well and with respect, not pushy at all very friendly, things were arranged on our time scale, we would highly recommend camelot furniture”

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Posted 2 years ago

“In all my long experience I have never come across a company whose customer service comes close to Camelot Furniture. They are simply the best. The company is a paradigm of excellence. The company’s founder sets the tone and his son follows the same path. I am delighted to have dealt with them.”

Helpful Report

Posted 2 years ago

“I feel that Camelot needs to employ sales people to come to the customer's home to show the quality of their product. I was not happy to select a chair without seeing it for real. I looked at several chairs brought to me by other companies and could tell the quality, feel, ease of use and sound of the mechanism. Camelot needs to consider this as an option. The arm covers don't fit terribly well and it is very difficult to get the control handset out of the side loop with the cover on. This is annoying as it means I have to keep the set on my lap as it is impossible to reach it otherwise. The first time I had to be rescued by my carer as in the reclining position I could not reach it. This important issue should be addressed. The Brisa fabric was a good choice as it is warm to the touch and soft and looks like leather. I appreciated having the samples sent to me. The chair was delivered in the time given even though it was Christmas week. The men arrived early in the morning and in the time slot allocated. They took the packaging off and threw it on my garden plants squashing them so had to be told not to do that. They did not wear masks so had to be told to put them on. They had dirty hands and left marks on my new chair. They had a bit of difficulty in assembling the chair and also put the cushions and arm covers on the wrong way. They could not explain or answer my questions about operating the chair as they had limited English. This was disappointing and I feel that an informed demonstration is an essential part of the sales service of any good company. On the whole, I am pleased with the chair. The size fits but I have to have a cushion behind my neck despite being told that a neck cushion, an item provided by other companies, would not be needed. It appears to be well made, and Britsh crafted by a company small enough to offer a personal touch. I appreciated the opportunity to speak directly to the Director and all the staff were friendly and helpful. As I did a lot of research into the riser recliner chair market I hope that my suggestions will be of some use to Camelot.”

Helpful Report

Posted 2 years ago

“My experience with Camelot was a pleasant one. Good communication throughout my purchase of a rise & recline chair no hassel, they give you the details & let you decide in your own time, there's no pressure for a quick sale & they were always pleased to help with any queries.They kept to their word & delivered befor Christmas. The chair is of a very good quality & the delivery company kept in touch & removed all the packaging. I would highly recommend Camelot for it's service.”

Helpful Report

Posted 2 years ago

“Camelot Furniture are a very professional firm and go that extra mile to make sure your getting what you require, from my inquiry to ordering my product I was kept informed regards progress and delivery date. After receiving my product I am more than satisfied with everything. I wouldn’t hesitate in recommending Camelot to family and friends.”

Helpful Report

Posted 3 years ago

“Easy to explain requirements to the knowledgeable staff, they knew exactly the best chair for me (I’ve had two other cheaper ones not good enough for me) and it feels extremely sturdy and comfortable. Nice high leg recline, smooth motor even with a decent amount of weight on it. Highly recommended. Lead time was just over a month but worth the wait.”

Helpful Report

Posted 3 years ago

Camelot Furniture is rated 4.9 based on 179 reviews