Calido Logs and Stoves Reviews

Name: Calido Logs and Stoves
Address: Unit 3a Bandeath Industrial Estate Throsk, Stirling
Rating: 4.92

4.9 Rating 3,445 Reviews

99 %

of reviewers recommend Calido Logs and Stoves

4.9

Based on 3,445 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido Logs and Stoves:

Supplier of premium quality kiln dried firewood, coal, peat, briquettes, Verdos & Stoves based at Bandeath Industrial Estate, Stirling. Delivering locally & nationally.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate Throsk
Stirling
FK7 7NP

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Calido Logs and Stoves 5 star review on 18th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“new batch unused but old one still burning well”

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Posted 1 week ago

“James always great delivery. Only problem no oak available (I prefer oak + birch order) so that was a bit of a pain. Also Calido doesn't supply ash, which would have replaced the oak. Expensive, though...”

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Posted 3 weeks ago

“Impressed when driver James managed to coax an electric pallet trolly over stoney ground to place a pallet in the ideal position for me. Also, thanks to Calido for help and advice when I needed to replace a door seal on a log burner.”

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Posted 1 month ago

“The delivery driver was extremely helpful in delivering our logs to our back door. The only hiccup - I thought we were getting a bag of firelighters and kindling as part of the order.”

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Posted 1 month ago

“The cut of the ash was great as was the burn, the heat logs were also impressive. However when I asked for delivery I requested the small van so it could reverse up the drive to drop off. The full sized lorry that came parked on the main road and the pallet made it about 2 metres up before it was stuck on the gravel. So we could park our car, I spent 3 hours moving items off the pallet so I could eventually drag it out of the way. So thinking the heat logs were in sealed packaging I prioritised moving the ash logs into the shed and put the heat logs under a tarpaulin …. which blew off in the heavy winds and were then rained on. I lost about 2/3 of the heat logs. Love the product and service but will do smaller/more regular deliveries from now on as I can’t afford to waste money like that. Kind regards James”

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Posted 2 months ago

“Great service as usual and decent products too.”

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Posted 3 months ago

“Was disappointed that I did not get a 2hour warning that the delivery was on its way.”

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Posted 3 months ago

“Ash logs pretty good although rather expensive”

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Posted 3 months ago

“Excellent service delivered promptly and tracking excellent. Heat logs first class as usual.”

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Posted 3 months ago

“The wood seems to be excellent. The person delivering it was very personable. I was a little taken aback by the price (though I recognise that wood peices are going up everywhere) and to discover that the wood had been shipped from Eastern Europe - so a much bigger carbon footprint than I had imagined.”

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Posted 4 months ago

“Good quality logs, well packaged as always. Delivery was delayed by one day due to issues with the pallet delivery company. It would have been good to have been contacted by them to let me know that delivery wouldn't happen as waited around most of the day before i contacted the delivery company directly.”

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Posted 4 months ago

“Excellent and efficient service. First time order, will not be the last”

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Posted 4 months ago

“Sample pack of 6 logs was £12. They lasted well, are a much cleaner and easier experience than standard hard wood logs in my woodburner but I think that at £2 a log they are expensive. I will probably end up trying a mix of both but mainly ordinary logs as that is cheaper in my circumstances.”

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Posted 5 months ago

“Called ahead with ETA. Arrived on time. No issues with delivery. Only query is that I asked them to collect the existing crate and that wasn’t a problem for the driver. I would have thought I would have received a discount for recycling this as I was an existing customer I didn’t get any discount at all”

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Posted 5 months ago

“Very pleased with the logs this was my 5th time I've purchased them but no fault of Calido the delivery was very disappointing”

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Posted 5 months ago

“Easy to order, driver rang when he arrived instead of before, delivery instructions not followed however the phone call enabled that to be rectified. Generally good.”

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Posted 8 months ago

Thank you so much for leaving a 4-star rating for Calido, Peter. We are glad to hear that you found our ordering process easy, however we do apologise for any inconvenience caused by your delivery instructions not being followed and we will feed this back to Palletline. Lauren ~ Calido

Posted 7 months ago

“Speedy response and delivery”

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Posted 9 months ago

Thank you for your review! Lauren ~ Calido

Posted 8 months ago

“Brilliant service and free delicious very. The compost was a good price also!”

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Posted 9 months ago

Thank you for your review, Marion! Lauren ~ Calido

Posted 8 months ago

“Fast and efficient service”

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Posted 10 months ago

Thank you for your review, Edward! Lauren ~ Calido

Posted 8 months ago

“Good product, the price is making me hold back at the moment.”

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Posted 10 months ago

Thank you for your review! We do try to be as competitive as possible. Lauren ~ Calido

Posted 8 months ago

Calido Logs and Stoves is rated 4.9 based on 3,445 reviews