Calido Logs and Stoves Reviews

Name: Calido Logs and Stoves
Address: Unit 3a Bandeath Industrial Estate Throsk, Stirling
Rating: 4.92

4.9 Rating 3,374 Reviews

99 %

of reviewers recommend Calido Logs and Stoves

4.9

Based on 3,374 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido Logs and Stoves:

Supplier of premium quality kiln dried firewood, coal, peat, briquettes, Verdos & Stoves based at Bandeath Industrial Estate, Stirling. Delivering locally & nationally.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate Throsk
Stirling
FK7 7NP

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Calido Logs and Stoves 5 star review on 25th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the logs. Burn well and I'm delighted. Great price too.”

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Posted 4 years ago

Hello Belinda, Thank you for reviewing Calido Logs and Stoves. We are glad that you were pleased with your Kiln Dried Oak Firewood! 🔥 Thank you, Erin at Calido Logs and Stoves 😊

Posted 4 years ago

“Great service and logs”

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Posted 4 years ago

Thank you! 😊

Posted 4 years ago

“Delivered as promised. Very good service, will happily use Calido Logs again.”

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Posted 4 years ago

Hi Gillian, Thank you for reviewing Calido Logs and Stoves. We really appreciate you taking the time to provide us with some feedback 🔥 It was a pleasure to provide you with your Heat Logs - Hope to hear from you again! Thank you, Erin at Calido Logs and Stoves 😊

Posted 4 years ago

“Very knowledgeable and helpful staff. Delivered on time. Our new log supplier for sure.”

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Posted 4 years ago

Hello Stephen, Thank you for reviewing Calido Logs and Stoves. It is excellent to hear that you felt our staff were very helpful - I will pass this on to the team. 😀 Thank you, Erin at Calido Logs and Stoves. 👍🏼

Posted 4 years ago

“Excellent delivery time and great logs. Over packaged if anything, can't bring myself to dismantle it, it must be useful for something. Delivery company very friendly and willing to take it further than the top of the drive. No hesitation on using them again.”

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Posted 4 years ago

Hi Simon, Thank you for reviewing Calido Logs and Stoves. We really appreciate you taking the time to provide us with some feedback 👍🏼 Our team work hard to ensure that our customers receive their logs in perfect condition! Thank you, Erin at Calido Logs and Stoves 😊

Posted 4 years ago

“Fast and efficient service at a great price.”

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Posted 4 years ago

Thank you Mark! 😀

Posted 4 years ago

“From ordering online to delivery, a seamless transfer. We were kept informed of the movement of the pallet and its ETA, all spot on. The product burns pretty well also. Our neighbours recommended your product”

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Posted 4 years ago

Hello Hamish, Thank you for reviewing Calido Logs and Stoves. We really appreciate you taking the time to provide us with some feedback! It is excellent to hear how pleased you were with both our service and product. Enjoy! 😊 Thank you, Erin at Calido Logs and Stoves. 👍🏼

Posted 4 years ago

“The ordering and delivery process was smooth from.Stirling to Birmingham. The hardwood eco briquettes were well/individually packed. I like the fact they already come in pre-cut/moulded units as breaking up a traditional eco-log into two or three pieces can sometimes be physically challenging. The hardwood eco briquettes themselves burn well and have not disappointed. Finally the price is competitive compared with comparable. We use soft and hardwood eco logs a lot. This was the first order with Calido. I don't think it will be the last.”

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Posted 4 years ago

Hi Neil, Thank you for reviewing Calido Logs and Stoves. We appreciate you taking the time to inform us of your experience with us. It would be a pleasure to provide you with some more great products in the future! 🔥 Thank you, Erin at Calido Logs and Stoves 😊

Posted 4 years ago

“The logs are great but the delivery was a total disaster. The pallet was delivered o Friday 4th of December, in a blizzard the driver dropped the pallet in the road then couldn’t move it, his moving equipment was totally inadequate in the snow, he then told my 78 year old husband he was going to leave it in the road. My poor husband, who also has a heart condition, then ended up shovelling the snow and after begging the driver to help ended up pushing the pallet up our long drive, I arrived home and had to empty the pallet into our garage as the contents were getting soaked, hence we lost the entire top layer of logs.!!!!!!”

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Posted 4 years ago

“First class service, quality product, hotter than hot 🔥 output!”

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Posted 4 years ago

Hello Donald, Thank you very much for your lovely review! We appreciate you taking the time to provide us with some feedback. Good logs are definitely needed at this time of year! Enjoy😊 Thank you, Erin at Calido Logs and Stoves. 👍🏼

Posted 4 years ago

“Great service as always. Have used the birch logs before and they were great. Now using the ash logs and just as good, if not better.”

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Posted 4 years ago

Hello Carol, Thank you for reviewing Calido Logs and Stoves. It is great to hear that you have had a positive experience with our Kiln Dried Birch and Ash logs! 🌳 Thank you, Erin at Calido Logs and Stoves 😊

Posted 4 years ago

“Very good service. Let me change my order when a mixed crate of logs became available and keep original delivery date, which they met.”

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Posted 4 years ago

Hi Peter, Thank you for reviewing Calido Logs and Stoves. It is great to hear that you felt our team was very helpful when fulfilling your order! 😀 Thank you, Erin at Calido Logs and Stoves 👍🏼

Posted 4 years ago

“very knowledgeable guys quick delivery and the added touch of a free stater kit for my Chesneys Heat and Grill”

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Posted 4 years ago

Hello Richard, Thank you for reviewing Calido Logs and Stoves. We hope that you enjoy using your new Chesneys Heat and Grill 🔥 If you have a spare minute, send us over a photo of you using your new stove and we will repost on our social media pages! Email your photo to 'erin@calidologs.com' Thank you, Erin at Calido Logs and Stoves 😊

Posted 4 years ago

“Good service and delivery”

Calido Logs and Stoves 5 star review on 9th December 2020

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Posted 4 years ago

Hi Brian, Thank you for reviewing Calido Logs and Stoves. We really appreciate you taking the time to leave us a review and a lovely photograph of your products bought from us. It is great to hear that you are impressed with our Kiln Dried Ash Firewood and Kiln Dried Kindling - these logs will be sure to keep your stove nice and warm this Winter! 🔥 We would love to upload your photograph to our social media pages. If you let us know your Instagram username, we can tag you in the post! Be sure to follow our Facebook and Instagram page, our username is ‘Calido Logs and Stoves’ on both platforms. Have a lovely Christmas 🎅 Thank you, - Erin at Calido Logs and Stoves 😊

Posted 4 years ago

“What arrived was everything you promised ...and very neat, tight packing of the logs too! Thanks. Shall be back for more!”

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Posted 4 years ago

Hi Blair, Thank you for reviewing Calido Logs and Stoves. We really appreciate you taking the time to provide us with some feedback! Enjoy your Kiln Dried Birch Firewood 🔥 Thank you, Erin at Calido Logs and Stoves 😊

Posted 4 years ago

“There was an issue with the original delivery but this was quickly resolved by John. Excellent logs and excellent customer service.”

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Posted 4 years ago

Hello, Thank you very much for taking the time to leave us a review! We are glad that you were pleased with your service and logs. I will also pass on your kind feedback to John. 😀 Thanks, Erin at Calido Logs and Stoves.

Posted 4 years ago

“Delighted with the quality of the product and the professional help from Calido logs.Very good help over the phone.”

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Posted 4 years ago

Thank you very much for the lovely review. It was a pleasure to help you Tim 😊

Posted 4 years ago

“Excellent service and the best firewood, delivery was difficult but driver was great and put it exactly where we wanted it .”

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Posted 4 years ago

Hello Sharon, Thank you for reviewing Calido Logs and Stoves. We really appreciate you taking the time to provide us with some feedback. It is great to hear that the delivery driver was helpful and made the delivery process as smooth as possible. 🚚 Thank you, Erin at Calido Logs and Stoves 😊

Posted 4 years ago

“Great, this is my 3rd order. Thought there was fire lighters included, but was not in the bundle i ordered. Apart from that the wood burns great, and chops well.”

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Posted 4 years ago

Hi George, Thank you very much for leaving us a review. We are pleased that you are impressed with your Kiln Dried Ash Crate. Thanks for also being a loyal customer and supporting us. 😊 Kind Regards, Erin at Calido Logs and Stoves. 👍🏼

Posted 4 years ago

“Flawless service. I have burnt similar blocks to the hardwood heat logs for the last ten years and these are as good as any. Hope independence does not put the price up!”

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Posted 4 years ago

Hello, Thank you very much for taking the time to leave us a review. 😀 We hope so too. It may be challenging for smaller businesses like us but we have faith in our loyal customers to continue supporting us. Enjoy your Hardwood Heat Logs! Thanks, Erin at Calido Logs and Stoves. 👍🏼

Posted 4 years ago

Calido Logs and Stoves is rated 4.9 based on 3,374 reviews