Calido Logs and Stoves Reviews

Name: Calido Logs and Stoves
Address: Unit 3a Bandeath Industrial Estate Throsk, Stirling
Rating: 4.92

4.9 Rating 3,366 Reviews

99 %

of reviewers recommend Calido Logs and Stoves

4.9

Based on 3,366 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido Logs and Stoves:

Supplier of premium quality kiln dried firewood, coal, peat, briquettes, Verdos & Stoves based at Bandeath Industrial Estate, Stirling. Delivering locally & nationally.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate Throsk
Stirling
FK7 7NP

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Calido Logs and Stoves 5 star review on 25th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service ,could not fault it,would highly recommend”

Helpful Report

Posted 5 months ago

Thanks for your review Alan, we really appreciate it! Lauren ~ Calido

Posted 4 months ago

“Delivery was prompt. The logs are good value and I will continue to buy as long as they do not get too expensive. I have informed my friends regarding the logs.”

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Posted 5 months ago

Thank you for your review Peter, and for recommending us! Lauren ~ Calido

Posted 4 months ago

“Excellent service”

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Posted 5 months ago

Thanks for taking the time to leave us a review Brian! We are delighted you found our service excellent! Lauren ~ Calido

Posted 4 months ago

“Poor after sales service. Nothing but excuses”

Helpful Report

Posted 5 months ago

Hi Jared, we are saddened to see the 1 star review you have left for us. One of your points in your email to us before leaving this review was the cost and we have reduced our delivery fee to your postcode by £30 per pallet, saving you £60 on your order. We did also explain the difference in kindling you had received, it's not an excuse and we did have supply issues last year. The size of the logs can also differ in due to them being a natural product, again not an excuse, logs are a natural product and whilst we can control the length they are cut to, we can't always control the other sizes. We would have been happy to discuss things further with you, but my reply to your email went unanswered. Lauren ~ Calido

Posted 4 months ago

“Good quantity of well packed wood all delivered very promptly and at a good price. Would use again. Thank you”

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Posted 5 months ago

Thank you for your review, and choosing Calido for your fuel supply! Lauren ~ Calido

Posted 4 months ago

“Arrive as scheduled, all in great condition, worked well in our burner last year, no reason they shouldn't be just as good this year”

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Posted 5 months ago

Thank you for your review, Stuart and thank you for coming back to us this year! Lauren ~ Calido

Posted 4 months ago

“I consider Calido logs to be good value for money as they burn efficiently and are well priced. The delivery was on the day as promised and the driver updated me.”

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Posted 5 months ago

Thanks for your review, Colin! We are pleased you are happy with the product and our delivery service. Lauren ~ Calido

Posted 4 months ago

“Having got in touch with Calido about a robot lawnmower the service has been exceptional. Always quick to respond and the after sales support has been impressive to ensure everything is set up correctly. Woukd definitely recommend.”

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Posted 5 months ago

Hi Dean, thanks so much for your review and delighted you are happy with the Automower®. I hope he is behaving! Lauren ~ Calido

Posted 4 months ago

“Delighted with the service. Quick response to order. Regular updates on delivery. Offered to have the mower assembled prior to delivery, which we accepted. Delivery on time and delivery driver very accommodating, managing to get the items placed that was convenient to us.”

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Posted 5 months ago

Thank you so much for your 5 star review Jackie! We are delighted to hear you are happy with our service and we will pass your comments onto our driver James about your delivery. Any questions you know where we are! Lauren ~ Calido

Posted 5 months ago

“This is the second time that I have ordered Briquettes from Calido, they were delivered at no extra charge, and I live at the other end of the country, on the day specified and the delivery driver couldn't have been more helpful. I find that the briquettes are an excellent product, they burn well and produce plenty of heat on an open fire. I always take a few packs up to my 95 year old mother who still makes up and burns an open fire most winters day she loves them because they don't spit like the occasional log does.”

Helpful Report

Posted 5 months ago

Thank you for your 5 star review, w really appreciate it! We are delighted both yourself and your mother love our briquettes! Lauren ~ Calido

Posted 5 months ago

“Simple ordering process. Delivered on requested date. Driver very helpful. Quality service as usual.”

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Posted 5 months ago

Thank you for leaving Calido a 5 star review, we really appreciate it! Lauren ~ Calido

Posted 5 months ago

“I was having trouble trying to find a supplier with the parts in stock which I needed for my Husqvarna brushcutter. Fortunately I was able to find the items I needed at Calido Logs and their customer service and delivery could not have been better. Well done and thank you Calido Logs !”

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Posted 5 months ago

Hi Sean! I'm so pleased we managed to get sorted with the parts for your brush cutter. Thanks so much for your review, we really appreciate it! Lauren ~ Calido

Posted 5 months ago

“New log burner purchased via Calido logs and stoves. Price was very good compared to other companies online and delivery was very good. I have just finished the instal and looking forward to using it when the weather gets cold.”

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Posted 5 months ago

Thank you so much for your 5 star review, Brian. We hope you enjoy your new Heta stove, if you have any questions please do not hesitate to contact us! Lauren ~ Calido

Posted 5 months ago

“Excellent service and products. Cannot recommend Calido enough. All staff so helpful, friendly and knowledgeable. We always get our logs there. We have just bought lawnmower and strimmer from them and they were amazing explaining product features. Outstanding company.”

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Posted 5 months ago

Thank you so much for your 5 star review, Mandy! We hope all is going well with the new lawnmower and strimmer, any questions you know where we are. Lauren ~ Calido

Posted 5 months ago

“Ready for winter, delivered free on time”

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Posted 5 months ago

Thank you for your 5 star review, Andrew. We hope you are looking forward to the winter as much as us!! Lauren ~ Calido

Posted 5 months ago

“The ordering and delivery was simple to do . I ordered in the shop and staff were really good . On delivery the driver phoned to say he was on his way and when he arrived the pallet was leaning over so was tight squeeze to get it down the path but the driver was excellent at moving pallet truck about can't fault the effort he put in to get it in position. The hole process of ordering and delivery was faultless will definitely use them again”

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Posted 5 months ago

Thank you for your 5 star review, David. We are delighted you are happy with the whole process, even with the slight hiccup on delivery! Lauren ~ Calido

Posted 5 months ago

“Excellent service and competitive prices”

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Posted 5 months ago

Thanks for your 5 star review, James! Lauren ~ Calido

Posted 5 months ago

“i have found Calido an excellent company to deal with. Ordering on line is easy, the product is good, and the delivery service excellent and helpful.”

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Posted 5 months ago

Thank you so much for your 5 star review of Calido, Donald. We are delighted you find our ordering process easy and both the product and delivery service is top notch! Lauren ~ Calido

Posted 5 months ago

“Alder logs very good burning from Calido and stoves and service is very good for delivering , also range of logs, accessories and stoves are very good from Calido and stoves.”

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Posted 5 months ago

Thank you so much for your 5 star review, David! We really appreciate it! Lauren ~ Calido

Posted 5 months ago

“Great quality logs delivered quickly. The birch burns really well and produces good heat. The logs themselves have a very pleasant smell which adds to the whole sensory experience you get with a log burning stove. The logs are a wee bit more expensive than other local suppliers but quality is significantly better. Happiness is a full log store!”

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Posted 5 months ago

Thank you so much for your 5 star review, Neil. The logs look amazing packed away in your log store! Bring on the cold weather!! Lauren ~ Calido

Posted 5 months ago

Calido Logs and Stoves is rated 4.9 based on 3,366 reviews