Calido Logs and Stoves Reviews

Name: Calido Logs and Stoves
Address: Unit 3a Bandeath Industrial Estate Throsk, Stirling
Rating: 4.92

4.9 Rating 3,374 Reviews

99 %

of reviewers recommend Calido Logs and Stoves

4.9

Based on 3,374 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido Logs and Stoves:

Supplier of premium quality kiln dried firewood, coal, peat, briquettes, Verdos & Stoves based at Bandeath Industrial Estate, Stirling. Delivering locally & nationally.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate Throsk
Stirling
FK7 7NP

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Calido Logs and Stoves 5 star review on 25th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price, great logs (Verdo replacements) and fast delivery. Highly recommended!”

Helpful Report

Posted 4 years ago

Thank you for the lovely review Michael! Have a great Christmas 🎅 - Erin at Calido.

Posted 4 years ago

“I hav’nt seen my stove yet as it is in transit to my house in Greece. However I bought in a hurry to get it there before Brexit and John could not have been more helpful. Overnight to catch the next day departure for Greece. Many thanks. Will let you know how it goes.”

Helpful Report

Posted 4 years ago

Hello Anna, Thank you for the lovely review! 😀 Hopefully you can get over to Greece soon to enjoy your new stove! If possible, we would love if you sent us a photo or video which we can re-post on our social media pages. If you can help us, send over your images/video to 'erin@calidologs.com' Have a very Merry Christmas! 🎄 - Erin at Calido Logs and Stoves.

Posted 4 years ago

“Very helpful company, deliver on time too.”

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Posted 4 years ago

Thank you Jean 🙂

Posted 4 years ago

“Quickly delivered and a great load of logs :)”

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Posted 4 years ago

Thank you for the review Peter - enjoy your logs! We wish you a very Merry Christmas 🎅 - Erin at Calido.

Posted 4 years ago

“Excellent service from start to finish. Quick responses regarding delivery. Delivered on time to the driveway. Delighted with our purchase”

Helpful Report

Posted 4 years ago

Hi Kelly, Thanks very much for the kind review! We hope you enjoy your Chesneys Heat and Grill 🙂 Have a great Christmas 🎄 - Erin at Calido.

Posted 4 years ago

“Great burning briquettes, we've had a few pallet loads over the last couple of years all of which arrived as scheduled .”

Helpful Report

Posted 4 years ago

Hello David, Thank you for the review! We appreciate you taking the time to leave us some feedback. Have a lovely Christmas 🎅 - Erin at Calido.

Posted 4 years ago

“Fast, efficient and friendly delivery service”

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Posted 4 years ago

“I have used Calido to supply heat logs for two years. This year, I wanted to try something different. Calido recommended three new heat logs, so I tried a sample pack of each. One stood out head and shoulders above the others. Within a few minutes, I had confirmed an order for a full pallet of the heat logs I wanted. I could choose a delivery date and knew, from past experience with Calido, that it was a local (to me) firm that would deliver. Sure enough, the driver confirmed the time he would be delivering, the pallet was taken carefully off the lorry and was placed exactly where I wanted it. All in all, I think Calido are a brilliant company and will recommend them to everyone.”

Helpful Report

Posted 4 years ago

Hello Stephen, Thank you so much for the kind review 😊 It is a pleasure to provide you with some great quality logs. Feel free to email us over images of you using our logs as we will re-post the images on our social media pages. Send your images over to 'erin@calidologs.com.' We wish you a very Merry Christmas 🎄 - Erin at Calido Logs and Stoves.

Posted 4 years ago

“I've been buying logs from Calido for 4 years now, both in net bags direct from their unit or in crates delivered to my house. The wood is always excellent quality and burns very nicely and I've never had a damp log in any of my purchases. Crate deliveries are always prompt and dropped off exactly where I've asked them to be left. When visiting the showroom in Throsk to pick up some stock, all of the staff are very friendly and they go out of their way to be as helpful as possible. I would 100% recommend Calido to anyone looking for great quality logs and service.”

Helpful Report

Posted 4 years ago

Hi Gavin, Thank you very much for the lovely review! We appreciate you being a loyal customer to us 😃 Hope to hear from you again soon. Have a great Christmas 🎅 - Erin at Calido Logs and Stoves.

Posted 4 years ago

“Easy to order. Prompt delivery on allocated day. Kept up to date by driver. Polite & accommodating driver of an extremely heavy load. Burn beautifully. Highly recommended. Will use again.”

Helpful Report

Posted 4 years ago

Hi Sarah, Thank you very much for the lovely review. We really appreciate you taking the time to leave us some feedback! Enjoy your Calido Hardwood Heat Logs this Winter. ❄️ We hope you have a lovely Christmas 🎅 Thank you, Erin at Calido Logs and Stoves.

Posted 4 years ago

“Service was very good they were delivered early. The product is also very good.”

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Posted 4 years ago

Thank you for the kind review Theresa! Have a lovely Christmas 🎄 - Erin at Calido Logs and Stoves.

Posted 4 years ago

“Great products and a great service as always. Friendly helpful staff and totally appreciated the home delivery. Thanks 👍”

Helpful Report

Posted 4 years ago

Hello, Thank you for leaving us a lovely review. We really appreciate you taking the time to provide us with some feedback! 😀 Have a lovely Christmas 🎅 Erin at Calido Logs and Stoves.

Posted 4 years ago

“Ordered a sample of the briquettes then made a larger order. Great service each time and products work as described. Clean, smoke-free and long burning.”

Helpful Report

Posted 4 years ago

Hello, Thank you for reviewing Calido Logs and Stoves. We really appreciate you taking the time to provide us with some feedback! It is great to hear that you enjoyed using our Calido Wood Briquettes. Have a lovely Christmas 🎄 Thank you, Erin at Calido Logs and Stoves 😊

Posted 4 years ago

“We have enjoyed the lovely flames and beautiful smell of birch logs in the past but this year we decided to go for birch and oak mix crate. So far we are enjoying the birch flame coupled with longer burning oak heat. Let the winter commence!”

Helpful Report

Posted 4 years ago

Hello, Thank you very much for your lovely review! Our Kiln Dried Birch-Oak Mixed Crate is definitely very popular with our customers. 🌳 Those logs will be sure to keep your home nice and warm this Winter! Thanks, Erin at Calido Logs and Stoves. 😊

Posted 4 years ago

“I recently trialled the new briquettes, delivery to the Highlands of Scotland was quick and efficient, and the logs are good. Burn well, maybe not as long as the previous verdo wood briquettes but still a very good product.”

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Posted 4 years ago

Hello Andrew, Thank you for reviewing Calido Logs and Stoves. We really appreciate you taking the time to provide us with some feedback. Our Calido Wood Briquettes have received an average, 5 star review from our customers - but we will take note of your opinion. If you haven't yet tried our Hardwood Heat Logs , we also have sample packs of them! 😊 Thank you, Erin at Calido Logs and Stoves 👍🏼

Posted 4 years ago

“Excellent service highly recommend”

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Posted 4 years ago

Hello Raymond, Thank you for reviewing Calido Logs and Stoves! 🔥 Thank you, Erin at Calido Logs and Stoves 😊

Posted 4 years ago

“Great service, very efficient and professional 👍”

Helpful Report

Posted 4 years ago

Hello, Thank you for reviewing Calido Logs and Stoves. We really appreciate you taking the time to provide us with some feedback 🔥 We are glad that you were very happy with our service! Thank you, Erin at Calido Logs and Stoves 😊

Posted 4 years ago

“Ordering was easy, delivery very efficient arriving within minutes of estimated time, logs quick to ignite and give great heat in open fire. Hardwood logs seem to have more sawdust than former softwood logs when unwrapping - a bit messier at the hearth.”

Helpful Report

Posted 4 years ago

Hello, Thank you for leaving us a review. We really appreciate you taking the time to provide us with some feedback. It is great to hear that you felt the delivery process was efficient. I will also take note of your opinion on the Hardwood Heat Logs and pass this on. 👍🏼 Thank you, Erin at Calido Logs and Stoves 😊

Posted 4 years ago

“Good logs though delivery vehicle struggled with the size of the crate”

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Posted 4 years ago

“Ordered 2 pallets of Calido brickettes on a Friday morning and they were delivered on Monday morning. The brickettes themselves are clean to burn, snap in half easily and don’t burn too hot. All in all a big success.”

Helpful Report

Posted 4 years ago

Hello, Thank you for reviewing Calido Logs and Stoves. We appreciate you taking the time to provide us with some feedback. Our Calido Briquettes are one of our best sellers! They will be sure to keep your stove nice and warm this Winter 😀 Thank you, Erin at Calido Logs and Stoves 👍🏼

Posted 4 years ago

Calido Logs and Stoves is rated 4.9 based on 3,374 reviews